Incorrect or garbled characters
Try one or more of these solutions:
❏ Select your printer as the default printer in Windows.
❏ Clear any stalled print jobs from the Spool Manager. For
instructions, see "Using EPSON Spool Manager" on page 3-3.
❏ Turn off the printer and computer. Make sure the printer's
interface cable is securely plugged in.
❏ If you are using Windows NT 4.0, try to uninstall the EPSON
Printer Port. Click Start, point to Programs, then point to
EPSON Printers and click EPSON Printer Port Uninstall.
Follow the instructions on the screen.
Incorrect margins
Try one or more of these solutions:
❏ Check the margin settings in your application software. Make
sure the margins are within the printable area of the page. See
"Paper" on page B-2 for specifications.
❏ Check the settings on the Paper menu (for Windows) or in the
Page Setup dialog box (for Macintosh). Make sure the settings
are appropriate for the paper size you are using.
Inverted image
Clear the Flip Horizontal check box in the printer driver, or the
"Mirror" setting in your application software. For instructions,
see the online help for the printer driver or for your application.
For Macintosh, see also "Using the Advanced settings" on page
4-8.
9-16
Troubleshooting