LG LTGL6937 Series Owner's Manual
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LG LTGL6937 Series Owner's Manual

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OWNER'S MANUAL
GAS RANGE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LTGL6937*
www.lg.com
MFL68920543
Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
Rev.07_012523

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL GAS RANGE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LTGL6937* www.lg.com MFL68920543 Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved. Rev.07_012523...
  • Page 2 Safety for a Gas Range WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Do not store or use gasoline or other flammable vapors and liquids in •...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS IMPORTANT SAFETY Surface Burners INSTRUCTIONS 18 Assembling the Surface Burners 19 Checking Ignition of the Surface Burners READ ALL INSTRUCTIONS BEFORE USE 19 Adjusting the Surface Burner to the Low Flame (Simmer) Setting 5 Safety Messages 5 Anti-tip Device Optional Rear Filler 19 Installing the Rear Filler WARNING...
  • Page 4 50 RF Module Specifications 50 FCC Notice 51 FCC RF Radiation Exposure Statement 51 Open Source Software Notice Information Smart Diagnosis Feature 51 Using LG ThinQ to Diagnose Issues 51 Using Audible Diagnosis to Diagnose Issues 53 MAINTENANCE Cleaning 53 Interior...

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Download this owner's manual at http://www.lg.com Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

  • Page 6: Installation

    IMPORTANT SAFETY INSTRUCTIONS WARNING • Do not step or sit on the oven door. The range could be tipped and injury might result from spilled hot liquid, food, or the range itself. • Never remove the oven legs. The range will not be secured to the anti-tip bracket if the legs are removed.

  • Page 7: Operation

    IMPORTANT SAFETY INSTRUCTIONS • This product should not be installed below ventilation type hood systems that direct air in a downward direction. - Doing so may cause ignition and combustion problems with the gas burners resulting in personal injury and may affect the cooking performance of the unit. •...

  • Page 8: Maintenance

    IMPORTANT SAFETY INSTRUCTIONS • Do not line oven walls or bottom with aluminum foil or allow them to contact exposed heating elements in the oven. Doing so could create a fire hazard or cause damage to the range. • During oven operation, the upper surface of the drawer cavity becomes hot and may cause burns. Never allow children to remain unsupervised near the oven or cooktop.

  • Page 9: Caution

    IMPORTANT SAFETY INSTRUCTIONS CAUTION CAUTION • To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • After using your range for an extended period of time high floor temperatures may result. Many floor coverings will not withstand this kind of use.

  • Page 10: Product Overview

    10 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features Exterior & Interior Cooktop Oven Mode Knob Cooktop Controller Model & Serial Number Plate Upper Oven Door Gasket Lower Oven Door Rack Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Oven Range Models LTGL6937* Description...

  • Page 11: Accessories

    Grid Broiler pan Anti-tip bracket (1 ea) NOTE Screws (6 ea) • Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories Anchors (6 ea) are missing. Template (1 ea) • For your safety and for extended product life, only use authorized components.

  • Page 12: Installation

    12 INSTALLATION INSTALLATION Before Installing • When using a flexible gas connector, it must not exceed 3 feet in length. Tools Needed Unpacking and Moving the Range WARNING • You should use two or more people to move and install the range. (Excessive Weight Hazard) Failure to do so can result in back or other injury.

  • Page 13: Choosing The Proper Location

    INSTALLATION • Your range is heavy and can be installed on soft • Remove packing material, tape and any floor coverings such as cushioned vinyl or temporary labels from your range before using. carpeting. Use care when moving the range on Do not remove any warning-type labels, the this type of flooring.
  • Page 14 14 INSTALLATION Dimensions LTGL6937* Height 37 1/8" (943 mm) Depth (Includes Door Handle) 29 17/64" (743.2 mm) Height (Excludes Vent Trim) 36" (913.0 mm) Depth (Includes only the product body that is loaded 24 3/4" (629.4 mm) into the cabinet. Excludes door, drawer, and handles) Depth (Excludes Door Handle) 26 7/8"...

  • Page 15: Ventilation

    INSTALLATION Gas Pipe and Electrical Outlet Locations 30" (76.2 cm) " (20 cm) " (15 cm) " (8.5 cm) " (17 cm) 3" " (7.6 cm) " (45.6 cm) (15 cm) Ventilation • Do not locate your range where it may be subject to strong drafts. Any openings in the floor or wall behind the range should be sealed.

  • Page 16: Connecting Gas

    16 INSTALLATION Connecting the Range to Gas Checking Adjustments Place the level diagonally on the oven rack, WARNING and check each direction for level. • Isolate the range from the gas supply system by • First check direction . Then check closing its individual shut-off valve during any direction pressure testing of the gas supply system at test...

  • Page 17: Adjusting Air Shutters (For Lp Conversions)

    INSTALLATION 1/2" adapter NOTE Gas flow into range • The gas pressure regulator valve is open when shipped. If the range does not work properly Flex connector (6 ft. max.) after installation, make sure the regulator valve is still open. Gas shut-off valve 1/2"...

  • Page 18: Surface Burners

    18 INSTALLATION Surface Burners WARNING • Do not, under any circumstances, cut or remove Assembling the Surface Burners the third (ground) prong from the power cord. • The customer should have the wall receptacle CAUTION and circuit checked by a qualified electrician to •...

  • Page 19: Checking Ignition Of The Surface Burners

    INSTALLATION Checking Ignition of the Surface Insert a small, flat-blade screwdriver with a minimum length of 3" (76.2 mm) and a Burners diameter of 3/32" (2.4 mm) into the opening marked below. Electric Ignition Select a surface burner knob and simultaneously push in and turn to the Lite position.

  • Page 20: Anti-Tip Device

    20 INSTALLATION properly installed and engaged by following the NOTE guide on the anti-tip bracket template. • If the countertop depth is greater than 25 3/8 " • Engage the range to the anti-tip device by there will be a gap between the filler kit and the following the guide on the anti-tip bracket back wall.

  • Page 21: Test Run

    INSTALLATION Engaging the Anti-tip Device Remove all packing materials from inside the oven cavity. Turn oven mode knob to select Broil. Hi appears in the display. • Make sure the door is closed. Anti-tip Bracket Press START. Leveling Leg NOTE Slide the range against the wall, making sure •...

  • Page 22: Operation

    22 OPERATION OPERATION Control Panel Control Panel Features Display Light Press any button on the control panel to Press the button to turn both oven lights on or activate the display. off. Control Lock START Press and hold the button for 3 seconds to lock Press the button to start all oven features.

  • Page 23: Changing Oven Settings

    OPERATION Knob lighting illuminates the edge of the knob • If the display time is blinking, there may have when you turn the knob to operate the heating been a power failure. Reset the time. elements (excluding the Oven Mode knob). •...

  • Page 24: Wi-Fi

    For example, select Conv. Bake, enter Connect the appliance to the Wi-Fi network 350 ℉, and 325 ℉ shows on the display after using the LG ThinQ smartphone app. preheat. Convection Auto Conversion is enabled by default. To change the setting, follow these instructions.
  • Page 25 OPERATION hotter or colder than expected, you can manually NOTE calibrate the displayed oven temperature. • This adjustment does not affect the broiling or There are 2 methods for adjusting the Self Clean temperatures. The adjustment is temperature display. retained in memory after a power failure. The •...

  • Page 26: Control Lock

    26 OPERATION Press and hold the Start Time button for 3 complete. Eating spoiled food can result in seconds. Press the Start Time button sickness from food poisoning. repeatedly until appears in the display. UNit Setting a Delayed Timed Cook Press 1 repeatedly to select F (Fahrenheit) or C For example, to bake at 300 °F for 30 minutes and (Celsius).

  • Page 27: Cook Time (Timed Cook)

    OPERATION Cook Time (Timed Cook) be entered into the control. An entry acceptance beep sounds each time a control button is pressed. Set the oven to cook for a specific length of time An entry error tone (two short tones) sounds if the using the Timed Cook feature.

  • Page 28: Gas Surface Burners

    28 OPERATION sure the cookware is large enough to contain the Min. Max. food properly. This will both save cleaning time Temp. Temp. and prevent hazardous accumulations of food, Feature Default since heavy spattering or spillovers left on the range can ignite. Use pans with handles that can Time Time be easily grasped and remain cool.

  • Page 29: Burner Locations

    OPERATION and will increase pressure in closed containers, • Make sure that all burners are properly placed. which may cause them to burst. • Carefully watch foods being fried at a high flame setting. • Always heat fat slowly, and watch as it heats. •...

  • Page 30: Using The Gas Surface Burners

    30 OPERATION Dual burner (LSGL6337*, LTGL6937*) Extra large burner (LSGL6335*, LSDL6336*) The dual burner is the maximum output burner. Like the other four burners, it can be turned down from Hi to Lo for a wide range of cooking applications. This burner is also designed to quickly bring large amounts of liquid to a boil.

  • Page 31: Using A Wok

    OPERATION satisfactorily if they are used with medium CAUTION heat as the manufacturer recommends. • Turn off all burners and allow the wok grate, • Enamelware burner grates, and cooktop to cool before - Under some conditions, the enamel of this installing or removing the wok grate.

  • Page 32: Using Stove-Top Grills

    32 OPERATION How to Place the Griddle NOTE The griddle can only be used with the center • Clean the wok grate with hot, soapy water. Do burner. The griddle must be properly placed on not use oven cleaners, steel wool, or abrasive the center grate, as shown.

  • Page 33: In Case Of Power Failure

    OPERATION • Handles of pots and pans on the cooktop may NOTE become hot if left too close to the vent. • After cooking on the griddle for an extended period, adjust the griddle temperature settings • Avoid opening the oven door more than as the griddle retains heat.

  • Page 34: Oven Vent

    34 OPERATION • You may see condensation on the oven door • Do not cover the racks with aluminum foil, or glass. any other material, or place anything on the bottom of the oven. Doing so will result in poor - As the oven heats up, the heated air in the baking and may damage the oven bottom.

  • Page 35: Bake

    OPERATION • Tapping the glass panel can activate the Touch the number buttons to change the set InstaView function on a closed door even if the temperature. other door is open. • The InstaView function is disabled during Self Press START. Clean, Control Lock / Lockout, and initial power input.

  • Page 36: Meat Probe

    36 OPERATION Press START. The display shows Conv. Bake Place the grid in the broiler pan. or Conv. Roast and the oven temperature starting at 100 °F. Place the broiler pan on the oven rack. • As the oven preheats, the display shows increasing temperatures in 5-degree increments.

  • Page 37: Recommended Baking And Roasting Guide

    OPERATION Method IMPORTANT NOTE Press CLEAR/OFF to cancel the Meat Probe Select cook mode. Turn the oven mode knob function at any time. To avoid breaking the probe, to select Conv. Roast. make sure food is completely defrosted before inserting. Set the oven temperature: touch 3, 7 and 5 CAUTION until 375 °F appears in the display.
  • Page 38 38 OPERATION Rack and Pan Placement Multiple rack baking Offset rack Heavy duty rack (Position 4) (Position 1) Single rack baking Rack Rack (Upper Oven) (Lower Oven) Baking Rack Guide Rack position Food Upper Lower Oven Oven Layer cakes Cakes Bundt cakes Sugar cookies Cookies...

  • Page 39: Proof (Lower Oven Only)

    OPERATION Rack position Food Upper Lower Oven Oven Fresh Pizza Frozen From scratch Pastry Crust Refrigerated Biscuit, canned Breads Biscuit, from scratch Muffins Fruit crisps and cobblers, from scratch Desserts Pies, from scratch, 2-crust fruit Roasting Rack Guide Rack position Food Lower Oven Rare...

  • Page 40: Warm

    40 OPERATION Broil (Upper Oven Only) Press Lower CLEAR/OFF when proofing is finished. The Broil function uses intense heat from the upper heating element to cook food. Broiling NOTE works best for tender cuts of meat, fish, and thinly • To avoid lowering the oven temperature and cut vegetables.
  • Page 41 OPERATION Press Upper CLEAR/OFF to cancel at any time or when cooking is complete. Tips for Reducing Smoke Due to the intense heat associated with broiling, it is normal to experience smoke during the cooking process. This smoke is a natural byproduct of searing and should not cause you to worry.

  • Page 42: Recommended Broiling Guide

    42 OPERATION Recommended Broiling Guide The size, weight, thickness, starting temperature, and your preference of doneness will affect broiling times. This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan designed for broiling. Grid (sold separately) Broiler pan (sold separately) Upper Oven...

  • Page 43: Frozen Meal (Lower Oven Only)

    OPERATION Upper Oven Quantity and/or First Second Food Comments Rack Thickness Side Side Position (min.) (min.) 2 (1" thick) Medium about 10 to 12 Well done Lamb Chops Slash fat. Medium 2 (1 " thick) about 1lb. Well done 2 (1" thick) Grease pan.

  • Page 44: Air Sous-Vide (Lower Oven Only)

    44 OPERATION combination of the broil and bake heating • Healthier systems. No preheating is required when using the - Compared to other cooking methods, Air Sous- Frozen Meal mode. For best results with frozen Vide retains most of the original nutrients in pizza, cook food on a single rack placed in position food.

  • Page 45: Air Fry (Lower Oven Only)

    • Use either the optional air fry tray available from when using the Air Fry mode. LG or a dark baking tray with no sides or short sides that does not cover the entire rack. This allows for better air circulation.

  • Page 46: Recommended Air Frying Guide

    46 OPERATION • Check food often and shake it or turn it over for through the oven and can result in carbon crisper results. monoxide poisoning. Aluminum foil can also trap heat, causing a fire hazard or poor oven • Prepared frozen foods may cook faster with the performance.

  • Page 47: Remote Start

    OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position POTATOES-Fresh/Homemade Homemade French Fries 25-35 Cut the potatoes and soak (3/4" x 3/4" or 10 x 10 for 30 minutes in hot tap water. Drain and pat dry.Brush or lightly spray Homemade Potato 35-45 with 3 tbsp.

  • Page 48: Using The Sabbath Mode

    If using both ovens, set the temperature and appliance, you can start or stop it remotely using cook time for the second oven before the LG ThinQ smartphone app. Follow the pressing Start Time. instructions in the Smart Functions section to connect the appliance to the network.

  • Page 49: Smart Functions

    LG ThinQ Application Features Before Using LG ThinQ Application • Product Upgrades - On models with the LG UP Home Appliance Use a smartphone to check the strength of feature, experience new features by the wireless router (Wi-Fi network) near the upgrading the product through the LG ThinQ appliance.

  • Page 50: Installing The Lg Thinq Application

    Connecting to Wi-Fi • If the security protocol of the router is set to The Wi-Fi button, when used with the LG ThinQ WEP, network setup may fail. Change the application, allows the appliance to connect to a security protocol (WPA2 is recommended), and home Wi-Fi network.

  • Page 51: Fcc Rf Radiation Exposure Statement

    This transmitter must not be co- LG ThinQ application. located or operating in conjunction with any other • Launch the LG ThinQ application and select the antenna or transmitter. Smart Diagnosis feature in the menu. Follow This equipment should be installed and operated the instructions provided in the LG ThinQ with a minimum distance of 20 cm (7.8 inches)
  • Page 52 52 SMART FUNCTIONS • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. Press the START button for 3 seconds. • If the display has been locked, you must deactivate the lock and then reactivate it.

  • Page 53: Maintenance

    MAINTENANCE MAINTENANCE Cleaning CAUTION • Do not use abrasive cleansers, strong liquid CAUTION cleaners, plastic scouring pads or oven cleaners • Do not clean this appliance with bleach. on the manifold panel. Doing so will damage the finish. • To prevent burns, wait until the cooktop has cooled down before touching any of its parts.
  • Page 54 54 MAINTENANCE • Remove the grid from the pan. Carefully pour NOTE out the grease from the pan into a proper container. • Always wipe in the direction of the metal surface finish. • Wash and rinse the broiler pan and grid in hot water with a soap-filled or plastic scouring pad.

  • Page 55: Gas Surface Burners

    MAINTENANCE Gas Surface Burners • Wash the burner caps in hot soapy water and rinse with clean water. Run water through the oval burner from the bottom stem to flush out Removing and Replacing the Gas debris. Surface Burners • Use care when cleaning the cooktop. The Position and size of burners vary by model.

  • Page 56: Easyclean

    Compared to the after the surface has cooled. For other spills such more intense Self Clean process, your LG oven as oil/grease spattering, wash with soap and water gives you the option of cleaning with LESS HEAT, when the surface has cooled, then rinse and polish LESS TIME, and virtually NO SMOKE OR FUMES.
  • Page 57 MAINTENANCE • For hard to reach areas such as the back surface the display, and the EasyClean cycle will not be of the oven, it is better to use the Self Clean activated until the oven cavity cools down. cycle. •...

  • Page 58: Self Clean

    58 MAINTENANCE cavity. The indentation on the oven bottom NOTE should be fully covered to submerge all soils. Add water if necessary. • Do not use any steel scouring pads, abrasive pads or cleaners as these materials can NOTE permanently damage the oven surface. •...
  • Page 59 MAINTENANCE the oven is heavily soiled. During Self Clean, the • Do not leave small children unattended near the kitchen should be well ventilated to minimize the appliance. During the Self Clean cycle, the odors from cleaning. outside of the range can become very hot to the touch.
  • Page 60 60 MAINTENANCE NOTE NOTE • After a Self Clean cycle, fine lines may appear in • The Self Clean cycle can be used for soil that has the porcelain because it went through heating been built up over time. and cooling. This is normal and will not affect performance.

  • Page 61: Removing/Assembling Lift-Off Oven Doors

    MAINTENANCE Setting Self Clean with a Delayed Start Upper Oven Remove all racks and accessories from the Removing the Door oven. Fully open the door. Press Self Clean. Press repeatedly to switch between the upper and lower oven. Lift up and rotate the hinge locks toward the The oven defaults to the recommended four- hinge until they stop.
  • Page 62 62 MAINTENANCE Slide the door back onto the hinges until you Lock hear a solid click and the release buttons have Unlock engaged. Firmly grasp both sides of the door at the top. Close the door to the removal position (approximately five degrees) which is halfway between the broil stop position and fully closed.

  • Page 63: Removing/Assembling The Vent Trim

    MAINTENANCE Lock the hinge locks, rotating them back toward the slots in the oven frame until they lock. Hinge arm Assembling the Vent Trim Hinge lock Assemble the vent trim in the reverse sequence of its removal. Close the oven door. Periodic Maintenance Removing/Assembling the Vent Changing the Oven Light...
  • Page 64 64 MAINTENANCE Plug in the range or reconnect the power.

  • Page 65: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What types of cookware are recommended for use with the cooktop? • The pans must have a flat bottom and straight sides. • Only use heavy-gauge pans. • The pan size must match the amount of food to be prepared and the size of the surface element.
  • Page 66 66 TROUBLESHOOTING What should I do if my racks are sticky and have become hard to slide in and out? Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the sides of the racks.

  • Page 67: Before Calling For Service

    TROUBLESHOOTING Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the bottom and an additional ¼ cup (2 oz or 60 ml) of water be sprayed on walls and other soiled areas to fully saturate the soils for better cleaning performance.
  • Page 68 68 TROUBLESHOOTING Problem Possible Cause & Solution Top burners do not Electrode area is not clean. light or do not burn • Remove the burners and clean them. Check the electrode area for burnt on food or grease. evenly. See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter. Burner parts are not installed properly.

  • Page 69: Parts & Features

    TROUBLESHOOTING Problem Possible Cause & Solution Burning or oily odor This is normal in a new oven. emitting from the • This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3 vent hours.
  • Page 70 70 TROUBLESHOOTING Problem Possible Cause & Solution Clock and timer does Improper oven control settings not work. • See "Changing Oven Settings" in the OPERATION chapter. Oven light does not It is time to replace the lamp or the lamp is loose. work.

  • Page 71: Noises

    TROUBLESHOOTING Problem Possible Cause & Solution Light can be seen While the Broil function is running, it is normal to see a light between the oven air through the oven air vents. vents. • This is normal. Range is not level. Poor installation.
  • Page 72 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

  • Page 73: Limited Warranty

    Should your LG Gas Range ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 74 • Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
  • Page 75 LIMITED WARRANTY Problem Possible Cause & Prevention Uneven flame Improper burner cap installation Burner cap is properly seated. Burner cap is NOT properly seated. • Check installation of burner head and cap. Burner ports clogged by food residue Ports blocked by dirt Flames uneven •...
  • Page 76 76 LIMITED WARRANTY Problem Possible Cause & Prevention Oven or racks are Aluminum foil has melted in the oven stained after using aluminum foil • Never cover the oven bottom or cover an entire rack with materials such as aluminum foil. •...
  • Page 77 LIMITED WARRANTY Problem Possible Cause & Prevention Oven shows error The gas pressure regulator valve is closed. code (F9, F19) but cooktop burners are working. Lever’s closed position • Check that the regulator valve is in the open position. • If the regulator valve is closed, rotate the lever to open the valve. Lever’s closed position Lever’s open position Flames too big on...

  • Page 78: Procedure For Resolving Disputes

    Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA.
  • Page 79 Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or...
  • Page 80 80 LIMITED WARRANTY Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
  • Page 81 Memo...
  • Page 82 82 Memo...
  • Page 83 Memo...
  • Page 84 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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