Page 2
Safety for a Gas Range WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Do not store or use gasoline or other flammable vapors and liquids in •...
TABLE OF CONTENTS IMPORTANT SAFETY Surface Burners INSTRUCTIONS 18 Assembling the Surface Burners 19 Checking Ignition of the Surface Burners READ ALL INSTRUCTIONS BEFORE USE 19 Adjusting the Surface Burner to the Low Flame (Simmer) Setting 5 Safety Messages 5 Anti-tip Device Optional Rear Filler 20 Installing the Rear Filler WARNING...
Page 4
50 RF Module Specifications 51 FCC Notice 51 FCC RF Radiation Exposure Statement 51 Open Source Software Notice Information Smart Diagnosis Feature 51 Using LG ThinQ to Diagnose Issues 51 Using Audible Diagnosis to Diagnose Issues 53 MAINTENANCE Cleaning 53 Interior...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Download this owner's manual at http://www.lg.com Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
IMPORTANT SAFETY INSTRUCTIONS WARNING • Do not step or sit on the oven door. The range could be tipped and injury might result from spilled hot liquid, food, or the range itself. • Never remove the oven legs. The range will not be secured to the anti-tip bracket if the legs are removed.
IMPORTANT SAFETY INSTRUCTIONS • This product should not be installed below ventilation type hood systems that direct air in a downward direction. - Doing so may cause ignition and combustion problems with the gas burners resulting in personal injury and may affect the cooking performance of the unit. •...
IMPORTANT SAFETY INSTRUCTIONS • Do not line oven walls or bottom with aluminum foil or allow them to contact exposed heating elements in the oven. Doing so could create a fire hazard or cause damage to the range. • During oven operation, the upper surface of the drawer cavity becomes hot and may cause burns. Never allow children to remain unsupervised near the oven or cooktop.
IMPORTANT SAFETY INSTRUCTIONS CAUTION CAUTION • To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • After using your range for an extended period of time high floor temperatures may result. Many floor coverings will not withstand this kind of use.
10 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features Exterior & Interior Cooktop Oven Mode Knob Cooktop Controller Model & Serial Number Plate Upper Oven Door Gasket Lower Oven Door Rack Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Oven Range Models LTGL6937* Description...
Grid Broiler pan Anti-tip bracket (1 ea) NOTE Screws (6 ea) • Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories Anchors (6 ea) are missing. Template (1 ea) • For your safety and for extended product life, only use authorized components.
12 INSTALLATION INSTALLATION Before Installing • When using a flexible gas connector, it must not exceed 3 feet in length. Tools Needed Unpacking and Moving the Range WARNING • You should use two or more people to move and install the range. (Excessive Weight Hazard) Failure to do so can result in back or other injury.
INSTALLATION • Your range is heavy and can be installed on soft • Remove packing material, tape and any floor coverings such as cushioned vinyl or temporary labels from your range before using. carpeting. Use care when moving the range on Do not remove any warning-type labels, the this type of flooring.
Page 14
14 INSTALLATION Dimensions LTGL6937* Height 37 1/8" (943 mm) Depth (Includes Door Handle) 29 1/4" (743.2 mm) Height (Excludes Vent Trim) 36" (913.0 mm) Depth (Includes only the product body that is loaded 24 3/4" (629.4 mm) into the cabinet. Excludes door, drawer, and handles) Depth (Excludes Door Handle) 26 7/8"...
INSTALLATION Gas Pipe and Electrical Outlet Locations 30" (76.2 cm) " (20 cm) " (15 cm) " (8.5 cm) " (17 cm) 3" " (7.6 cm) " (45.6 cm) (15 cm) Ventilation • Do not locate your range where it may be subject to strong drafts. Any openings in the floor or wall behind the range should be sealed.
16 INSTALLATION Connecting the Range to Gas Checking Adjustments Place the level diagonally on the oven rack, WARNING and check each direction for level. • Isolate the range from the gas supply system by closing its individual shut-off valve during any •...
INSTALLATION Flexible Connector Hookup NOTE Have the installer show you the location of the • The gas pressure regulator valve is open when range gas shut-off valve and how to shut it off if shipped. If the range does not work properly necessary.
18 INSTALLATION Connecting Electricity Surface Burners Electrical Requirements Assembling the Surface Burners 120 Volt, 60 Hz, properly grounded dedicated CAUTION circuit protected by a 15 or 20 Amp circuit breaker, or slow blow fuse. • Do not operate the burners without all parts in place.
INSTALLATION Checking Ignition of the Surface Remove the knob and knob ring. Burners Insert a small, flat-blade screwdriver with a Electric Ignition minimum length of 3" (76.2 mm) and a Select a surface burner knob and simultaneously diameter of 3/32" (2.4 mm) into the opening push in and turn to the Lite position.
20 INSTALLATION Optional Rear Filler Anti-tip Device Installing the Rear Filler Installing the Anti-tip Device If the counter does not bridge the opening at the Tip Hazard rear wall, the rear filler kit which is provided with the slide in range will be needed. WARNING NOTE •...
INSTALLATION • Screws must enter wood or concrete. Turn oven mode knob to select Bake. 350 °F appears in the display. • Make sure the door is closed. Press START. NOTE • It may take between 30 and 90 seconds for the Anti-tip Bracket burner to start heating.
22 OPERATION OPERATION Control Panel Control Panel Features Display Light Press any button on the control panel to Press the button to turn both oven lights on or activate the display. off. Control Lock START Press and hold the button for 3 seconds to lock Press the button to start all oven features.
OPERATION Knob lighting illuminates the edge of the knob • If the display time is blinking, there may have when you turn the knob to operate the heating been a power failure. Reset the time. elements (excluding the Oven Mode knob). •...
Connect the appliance to the Wi-Fi network 14 ℃. This auto converted temperature shows on the display. For example, select Conv. Bake, enter using the LG ThinQ smartphone app. 350 ℉, and 325 ℉ shows on the display after preheat.
Page 25
OPERATION the normal cooking mode, so you can get better You can adjust the temperature up or down cooking results than normal baking even when by 35 °F or 19 °C. the temperature is reduced by 25°F / 14℃. To lower the temperature, press Start Time Calibrating the Oven Temperature to add a minus sign (-) to the displayed number.
26 OPERATION Start Time (Delayed Timed Cook) Press 1 repeatedly to select Hi, Lo or Off. The automatic timer of the Delayed Timed Cook function turns the oven on and off at the time you Press START to accept the change. select.
OPERATION • End and the time of day show in the display. NOTE • The cook end indicator tone sounds every 60 • To cancel the Delayed Timed Cook function, seconds until CLEAR/OFF is pressed. press CLEAR/OFF at any time. •...
28 OPERATION • Default cook mode times are without setting a Min. Max. cook time. Temp. Temp. Feature Default Time Time Gas Surface Burners 300 °F / 550 °F 350 °F Conv.Bake (*275 (285 (*325 °F) / Before Using the Gas Surface °F) °C) 12 hr.
Page 29
OPERATION • Never leave the surface burners unattended at • Keep all plastics away from the surface burners. high flame settings. Boilovers may cause smoke • To prevent burns, always be sure that the and greasy spillovers that may ignite. controls for all burners are in the OFF position •...
30 OPERATION Burner Locations Push the control knob in and turn to the LITE position to light the burner. Your gas range cooktop has four or five sealed gas burners, depending on the model. The heads and caps can be assembled and removed for cleaning. Follow the guide below.
OPERATION Using a Wok NOTE If using a wok, use a 14-inch or smaller flat- • The flames on the surface burners may burn bottomed wok. Make sure that the wok bottom sits yellow in the presence of high humidity, such as flat on the grate.
32 OPERATION The non-stick coated griddle provides an extra- Place the wok grate on top of the left or right large cooking surface for meats, pancakes or other front burner grate, aligning the notches on food usually prepared in a frying pan or skillet. the wok grate with the burner grate's fingers.
OPERATION Oven • Type of Food : Warming Tortillas - Cook Setting: 5 (MED) Before Using the Oven • Type of Food : Pancakes - Preheat Conditions: HI 5 min. Read all instructions before using. - Cook Setting: HI CAUTION •...
34 OPERATION It is normal for steam to be visible when cooking CAUTION foods with high moisture content. • Do not attempt to operate the electric ignition during an electrical power failure. - The oven and broiler cannot be used during a power outage.
OPERATION Bake Replacing Racks Bake is used to prepare foods such as pastries, Place the end of the rack on the support. breads and casseroles. The oven can be programmed to bake at any temperature from 170 ℉ (80 ℃) to 550 ℉ (285 ℃). Tilt the front end up and push the rack in.
36 OPERATION Baking Tips When cooking has finished or to cancel, press • Baking time and temperature will vary CLEAR/OFF. depending on the characteristics, size, and shape of the baking pan used. NOTE • Check for food doneness at the minimum recipe •...
OPERATION Set the oven temperature: touch 3, 7 and 5 until 375 °F appears in the display. Broiler pan (sold separately) Press Start. CAUTION • Do not use a broiler pan without a grid. Set the probe temperature: touch 1, 6 and 0 •...
38 OPERATION Recommended Probe Temperature CAUTION Chart • Do not pull the wire to remove the probe. Hold the probe head, not the wire, when inserting or Desired Probe Category removing the probe. Doneness Temp. Beef, Lamb and Veal Rare 130 °F / 54 °C Medium 140 °F / 60 °C...
Page 39
OPERATION Multiple rack baking Offset rack Heavy duty rack (Position 4) (Position 1) Single rack baking Rack Rack (Upper Oven) (Lower Oven) Baking Rack Guide Rack position Food Upper Lower Oven Oven Layer cakes Cakes Bundt cakes Sugar cookies Cookies Chocolate chips Brownies Fresh...
40 OPERATION Rack position Food Lower Oven Pork Bone-in, sirloin Ham, cooked Whole chicken Poultry Chicken pieces Turkey Proof (Lower Oven Only) • It is normal for the fan to operate during the Proof function. This feature maintains a warm oven for rising •...
OPERATION Broil (Upper Oven Only) Press Upper CLEAR/OFF to cancel at any time or when cooking is complete. The Broil function uses intense heat from the upper heating element to cook food. Broiling works best for tender cuts of meat, fish, and thinly Tips for Reducing Smoke cut vegetables.
42 OPERATION Recommended Broiling Guide The size, weight, thickness, starting temperature, and your preference of doneness will affect broiling times. This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan designed for broiling. Grid (sold separately) Broiler pan (sold separately) Upper Oven...
OPERATION Upper Oven Quantity and/or First Second Food Comments Rack Thickness Side Side Position (min.) (min.) 2 (1" thick) Medium about 10 to 12 Well done Lamb Chops Slash fat. Medium 2 (1 " thick) about 1lb. Well done 2 (1" thick) Grease pan.
44 OPERATION combination of the broil and bake heating • Healthier systems. No preheating is required when using the - Compared to other cooking methods, Air Sous- Frozen Meal mode. For best results with frozen Vide retains most of the original nutrients in pizza, cook food on a single rack placed in position food.
• Use either the optional air fry tray available from may take less time to cook. LG or a dark baking tray with no sides or short • Wet batters and coatings will not crisp or set sides that does not cover the entire rack. This when using the Air Fry mode.
46 OPERATION • Place a foil-lined baking tray on a rack in position as aluminum foil. Doing so blocks airflow 1 to catch the oil falling from the food. For high- through the oven and can result in carbon fat foods like chicken wings, add a few sheets of monoxide poisoning.
Page 47
OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position Frozen Tater Tots 20-30 Frozen Hash Browns 25-35 POTATOES-Fresh/Homemade Homemade French Fries 25-35 Cut the potatoes and soak (3/4" x 3/4" or 10 x 10 for 30 minutes in hot tap water.
Start. Once Remote Start is selected on the appliance, you can start or stop it remotely using Press START. the LG ThinQ smartphone app. Follow the instructions in the Smart Functions section to connect the appliance to the network. If using both ovens, set the temperature and...
LG ThinQ Application Features Before Using LG ThinQ Application • Product Upgrades - On models with the LG UP Home Appliance Use a smartphone to check the strength of feature, experience new features by the wireless router (Wi-Fi network) near the upgrading the product through the LG ThinQ appliance.
Connecting to Wi-Fi WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and The Wi-Fi button, when used with the LG ThinQ connect the product again. application, allows the appliance to connect to a home Wi-Fi network. The icon shows the status of the appliance’s network connection.
LG ThinQ application. FCC RF Radiation Exposure • Launch the LG ThinQ application and select the Statement Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ This equipment complies with FCC radiation application.
Page 52
52 SMART FUNCTIONS • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. Press the START button for 3 seconds. • If the display has been locked, you must deactivate the lock and then reactivate it.
MAINTENANCE MAINTENANCE Cleaning CAUTION • Do not use abrasive cleansers, strong liquid CAUTION cleaners, plastic scouring pads or oven cleaners • Do not clean this appliance with bleach. on the manifold panel. Doing so will damage the finish. • To prevent burns, wait until the cooktop has cooled down before touching any of its parts.
Page 54
54 MAINTENANCE • Remove the grid from the pan. Carefully pour NOTE out the grease from the pan into a proper container. • To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. •...
MAINTENANCE Gas Surface Burners • Do not use steel wool or scouring powders to clean the burners. Removing and Replacing the Gas • Wash the burner caps in hot soapy water and Surface Burners rinse with clean water. Run water through the Position and size of burners vary by model.
Compared to the after the surface has cooled. For other spills such more intense Self Clean process, your LG oven as oil/grease spattering, wash with soap and water gives you the option of cleaning with LESS HEAT, when the surface has cooled, then rinse and polish LESS TIME, and virtually NO SMOKE OR FUMES.
Page 57
MAINTENANCE • For hard to reach areas such as the back surface the display, and the EasyClean cycle will not be of the oven, it is better to use the Self Clean activated until the oven cavity cools down. cycle. •...
58 MAINTENANCE Spray or pour the remaining water (8 oz or NOTE 240 ml) onto the bottom center of the oven • Do not use any steel scouring pads, abrasive cavity. The indentation on the oven bottom pads or cleaners as these materials can should be fully covered to submerge all soils.
Page 59
MAINTENANCE smoking or an odor. This is normal, especially if • Do not leave small children unattended near the the oven is heavily soiled. During Self Clean, the appliance. During the Self Clean cycle, the kitchen should be well ventilated to minimize the outside of the range can become very hot to the odors from cleaning.
Page 60
60 MAINTENANCE NOTE NOTE • After a Self Clean cycle, fine lines may appear in • The Self Clean cycle can be used for soil that has the porcelain because it went through heating been built up over time. and cooling. This is normal and will not affect performance.
MAINTENANCE Setting Self Clean with a Delayed Start Upper Oven Remove all racks and accessories from the Removing the Door oven. Fully open the door. Press Self Clean. Press repeatedly to switch between the upper and lower oven. Lift up and rotate the hinge locks toward the The oven defaults to the recommended four- hinge until they stop.
Page 62
62 MAINTENANCE Assembling the Door Be sure both hinges are in a 30 degree position. Slide the door back onto the hinges until you hear a solid click and the release buttons have engaged. Slot Hinge Lock Lock Unlock Firmly grasp both sides of the door at the top. Close the door to the removal position (approximately five degrees) which is halfway between the broil stop position and fully...
MAINTENANCE Hinge arm Bottom edge of slot Indentation Move the vent trim in the indicated direction approximately 1/4". Open the door fully. If the door will not open fully, the indentation is not seated correctly in the bottom edge of the slots. Lock the hinge locks, rotating them back toward the slots in the oven frame until they lock.
Page 64
64 MAINTENANCE WARNING • Make sure that the oven and lamp are cool. • Disconnect the electrical power to the range at the main fuse or circuit breaker panel. Failure to do so can result in severe personal injury, death, or electrical shock.
TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What types of cookware are recommended for use with the cooktop? • The pans must have a flat bottom and straight sides. • Only use heavy-gauge pans. • The pan size must match the amount of food to be prepared and the size of the surface element.
Page 66
66 TROUBLESHOOTING What should I do if my racks are sticky and have become hard to slide in and out? Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the sides of the racks.
TROUBLESHOOTING Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the bottom and an additional ¼ cup (2 oz or 60 ml) of water be sprayed on walls and other soiled areas to fully saturate the soils for better cleaning performance.
Page 68
68 TROUBLESHOOTING Problem Possible Cause & Solution Top burners do not Electrode area is not clean. light or do not burn • Remove the burners and clean them. Check the electrode area for burnt on food or grease. evenly. See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter. Burner parts are not installed properly.
TROUBLESHOOTING Problem Possible Cause & Solution Burning or oily odor This is normal in a new oven. emitting from the • This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3 vent hours.
Page 70
70 TROUBLESHOOTING Problem Possible Cause & Solution Clock and timer does Improper oven control settings not work. • See "Changing Oven Settings" in the OPERATION chapter. Oven light does not It is time to replace the lamp or the lamp is loose. work.
TROUBLESHOOTING Problem Possible Cause & Solution Light can be seen While the Broil function is running, it is normal to see a light between the oven air through the oven air vents. vents. • This is normal. Range is not level. Poor installation.
Page 72
During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Gas Range ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
Page 74
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
Page 75
LIMITED WARRANTY Problem Possible Cause & Prevention Uneven flame Improper burner cap installation Burner cap is properly seated. Burner cap is NOT properly seated. • Check installation of burner head and cap. Burner ports clogged by food residue Ports blocked by dirt Flames uneven •...
Page 76
76 LIMITED WARRANTY Problem Possible Cause & Prevention Oven or racks are Aluminum foil has melted in the oven stained after using aluminum foil • Never cover the oven bottom or cover an entire rack with materials such as aluminum foil. •...
Page 77
LIMITED WARRANTY Problem Possible Cause & Prevention Oven shows error The gas pressure regulator valve is closed. code (F9, F19) but cooktop burners are working. Lever’s closed position • Check that the regulator valve is in the open position. • If the regulator valve is closed, rotate the lever to open the valve. Lever’s closed position Lever’s open position Flames too big on...
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA.
Page 79
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or...
Page 80
80 LIMITED WARRANTY Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Page 84
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...