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Table 45. System-diagnostic lights (continued)
Blinking pattern
Amber
1
1
2
2
2
2
2
2
2
2
3
3
3
3
3
White
Problem description
5
EC unable to program i-Fuse
6
ungraceful EC code flow
1
2
System board failure (included
BIOS corruption or ROM
3
No memory/RAM detected
4
Memory/RAM failure
5
Invalid memory installed
6
System board/Chipset Error
7
LCD failure (SBIOS message)
8
LCD failure (EC detection of
1
CMOS battery failure
2
PCI or Video card/chip failure
3
BIOS Recovery image not
4
BIOS Recovery image found
5
Generic catch-all for
errors
CPU failure
error)
power rail failure)
found
but invalid
Power rail failure
Suggested resolution
Replace the system board.
Disconnect all power source
(AC, battery, coin cell) and
drain flea power by pressing
and holding down power
button for 3~5 seconds.
●
Run the Dell Support
Assist/Dell Diagnostics
tool.
●
If problem persists,
replace the system board.
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
●
Confirm that the memory
module is installed
properly.
●
If problem persists,
replace the memory
module.
●
Reset and swap memory
modules among the slots.
●
If problem persists,
replace the memory
module.
●
Reset and swap memory
modules among the slots.
●
If problem persists,
replace the memory
module.
Replace the system board.
Replace the LCD module.
Replace the system board.
●
Reset the main battery
connection.
●
If problem persists,
replace the main battery.
Replace the system board.
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
Replace the system board.
Troubleshooting
113
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