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Troubleshooting (continued)
13. Audio has an echo.
Other party television is too loud..The.other.party.television.volume.
needs.to.be.turned.down.
14. Excessive delay during a conversation.
Incorrect network speed settings (too fast).. Decrease. the. send/
receive.speeds.from.the.Settings>Network>Speed screen and.attempt.
the.call.again.
15. Error
Unable to find the Update Server.
No connection to the Internet.
Local setting may be incorrect.
Firewall not allowing FTP out.
In.the.above.cases,.consult.your.router.manual/network.adminstrator.
Update Server is temporarily unavailable.
If.the.Update.Status.Icon.is.the.only.one.showing.as."failed",.you.will.
not.be.prevented.from.making.and.receiving.videocalls.
16. Error
VideoPhone cannot obtain public IP address (Router's address).
See."VideoPhone.cannot.obtain.IP.address.automatically".section,.#18.
below.
17. Error
VideoPhone could not register with the Directory Service..
Sometimes.it.takes.the.VideoPhone.up.to.ten.minutes.to.register..Verify.
all.network.settings,.including.DNS..Check.your.network.settings..If.this.
is.the.only.Status.Icon.showing.as."failed",.you.will.not.be.able.dial.a.
videophone.number.to.make.a.call..It.will.be.necessary.to.dial.using.an.
IP.address.
.
displays on Main Screen.
displays on main screen.
displays on main screen.
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