Solving Keyboard And Mouse Problems; Solving Front Panel Component Problems - HP Xw6600 - Workstation - 2 GB RAM Technical Reference Manual

Table 5-8 Printer problems (continued)
Problem
Printer is offline.

Solving keyboard and mouse problems

Table 5-9 Keyboard and mouse problems
Problem
Keyboard commands and typing
are not recognized by the
workstation.
Cursor will not move using the
arrow keys on the keypad.
Mouse does not respond to
movement or is too slow.
Mouse only moved vertically or
horizontally, or the movement is
jerky.

Solving front panel component problems

If you are experiencing problems with one of the front panel ports, you might be able to try your device
in the corresponding port on the back side of the computer. If this does not fix the problem, or you must
use the front panel ports, continue troubleshooting.
Some problems in this section are also discussed in other troubleshooting suggestions in this chapter.
118 Chapter 5 System diagnostics and troubleshooting
Cause
Printer memory might be
overloaded.
The printer might be out of
paper.
Cause
Keyboard connector is not
properly connected.
Program in use has stopped
responding to commands.
Keyboard is defective.
Keyboard key is stuck down.
Workstation is in Hibernate
mode.
The Num Lock key might be
on.
Mouse connector is
not properly plugged into the
back of the workstation.
Program in use has stopped
responding to commands.
Mouse is defective.
Workstation is in Standby
mode.
Mouse rollerball is dirty.
Solution
Reset the printer by turning it off for one minute, then turn
it back on.
1. Verify that the paper tray and refill it if it is empty.
2. Select Online.
Solution
1. Power off the workstation.
2. Reconnect the keyboard to the back of the
workstation and restart the workstation.
Shut down the workstation using the mouse, and then
restart the workstation.
Replace the keyboard.
Remove any debris from the keyboard.
Press the power button to resume from Hibernate mode.
Press the Num Lock key. The Num Lock light should not
be on if you want to use the arrow keys. The
can be disabled or enabled in the Computer Setup (F10)
Utility.
1. Shut down the workstation using the keyboard.
2. Plug the mouse connector into the PS/2 mouse
connector slot in the workstation, and then restart the
workstation.
Shut down the workstation using the keyboard and then
restart the workstation.
Replace the mouse.
Press the power button to resume from Standby mode.
Remove the rollerball cover from the bottom of the mouse,
clean it, and then replace cover.
Num Lock key
ENWW