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New network card will not boot.
Cause
New network card may be defective or may not meet
industry-standard specifications.
Cannot connect to network server when attempting Remote System Installation.
Cause
The network controller is not configured properly.
System setup utility reports unprogrammed EEPROM.
Cause
Unprogrammed EEPROM.
Solving Memory Problems
If you encounter memory problems, some common causes and solutions are listed in the following
table.
CAUTION:
on the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you
must unplug the computer power cord before attempting to reseat, install, or remove a memory
module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC
memory. Otherwise, the computer will not boot the operating system.
NOTE:
The memory count will be affected by configurations with the Management Engine (ME)
enabled. The ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-
channel mode to download, decompress, and execute the ME firmware for Out-of-Band (OOB), third-
party data storage, and other management functions.
Table F-12
System will not boot or does not function properly after installing additional memory modules.
Cause
A memory module is not installed in the DIMM1 or XMM1
socket.
Memory module is not the correct type or speed grade for
the system or the new memory module is not seated
properly.
108 Appendix F Troubleshooting Without Diagnostics
Power may still be supplied to the DIMMs when the computer is turned off (depending
Solving Memory Problems
Solution
Install a working, industry-standard NIC, or change the boot
sequence to boot from another source.
Solution
Verify Network Connectivity, that a DHCP Server is present,
and that the Remote System Installation Server contains the
NIC drivers for your NIC.
Solution
Contact an authorized service provider.
Solution
Ensure that a memory module is installed in the DIMM1 or
XMM1 socket on the system board. This socket must be
populated with a memory module.
Replace module with the correct industry-standard device for
the computer. On some models, ECC and non-ECC memory
modules cannot be mixed.
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