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Table D-1
Numeric Codes and Text Messages (continued)
Control panel message
1202-MIDI Port Address Conflict Detected
1203-Game Port Address Conflict Detected
1720-SMART Hard Drive Detects Imminent
Failure
1796-SATA Cabling Error
1797-SATA Drivelock is not supported in
RAID mode.
1801-Microcode Patch Error
Invalid Electronic Serial Number
Memory Parity Error
70
Appendix D POST Error Messages
Description
Device IRQ address conflicts with another
device.
Device IRQ address conflicts with another
device.
Hard drive is about to fail. (Some hard
drives have a hard drive firmware patch that
will fix an erroneous error message.)
One or more SATA devices are improperly
attached. For optimal performance, the
SATA 0 and SATA 1 connectors must be
used before SATA 2 and SATA 3.
Drivelock is enabled on one or more SATA
hard drives, and they cannot be accessed
while the system is configured for RAID
mode.
Processor is not supported by ROM BIOS.
Electronic serial number has become
corrupted.
Parity RAM failure.
Third-party graphics card may be causing a
problem.
Recommended action
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices.
1.
Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System
test under Storage > DPS Self-test.
2.
Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3.
Back up contents and replace hard
drive.
Ensure SATA connectors are used in
ascending order. For one device, use SATA
0. For two devices, use SATA 0 and SATA
1. For three devices, use SATA 0, SATA1,
and SATA 2.
Either remove the Drivelocked SATA device
or disable the Drivelock feature. To disable
the Drivelock feature, enter Computer
Setup, change Storage > Storage
Options > SATA Emulation to IDE, and
select File > Save Changes and Exit.
Reenter Computer Setup and select
Security > Drivelock. For each listed
Drivelock-capable SATA device, ensure
Drivelock is Disabled. Lastly, change
Storage > Storage Options > SATA
Emulation back to RAID and select File >
Save Changes and Exit.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
1.
Run Computer Setup. If Setup already
has data in the field or will not allow
the serial number to be entered,
download from http://www.hp.com.
2.
Run Computer Setup and try to enter
serial number under Security, System
ID, then save changes.
Run Computer Setup and Diagnostic
utilities. Remove third-party graphics card to
see if the problem goes away.
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