Miscellaneous Printing Problems; Scan Quality Problems - Epson Stylus Photo RX640 series Basic Operation Manual

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Make sure you select the correct paper type; &
page 4.
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Make sure the printable (whiter or glossier) side
of the paper is face up.
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The ink cartridges may need replacing; & page 38.
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Align the print head; & page 40.
Your printout is blurry or smeared.
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Make sure your paper is not damp, curled, or
loaded face down (the whiter or glossier printable
side should be face up). Load new paper face-up.
■
Use a support sheet with special paper or try
loading your paper one sheet at a time.
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Align the print head; & page 40.
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Make several copies without placing a document
on the document table.
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Use only paper recommended by Epson and
genuine Epson cartridges.
Your printout is faint or has gaps.
■
Clean the print head; & page 40.
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The ink cartridges may be old or low on ink; &
page 38.
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Make sure you select the correct paper type. &
page 4.
■
Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
Your printout is grainy.
■
Make sure you select Best Photo as the quality
setting.
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If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
■
Align the print head; & page 40.
You see wrong or missing colors.
■
Clean the print head; & page 40.
■
The ink cartridges may be old or low on ink; &
page 38.
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Solving Problems
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Make sure you loaded the right paper and selected
the correct setting for it on the LCD screen.
■
Make sure you are not using a special effect that
alters image colors, like Sepia.
■
If your paper runs out, replace it as soon as
possible. If the EPSON STYLUS PHOTO RX is left
without paper for a long period of time, the colors
of your next copy or print job may be incorrect.

Miscellaneous printing problems

The image size or position is incorrect.
■
Make sure the paper and/or layout options are set
correctly. Check the layout settings on the LCD
screen.
■
Make sure the original is placed correctly on the
document table; & page 8.

Scan quality problems

Your scanned image is
blurry or distorted.
■
Make sure the
original is placed
flat against the
document table. If
only part of the
image is blurred,
your original may be wrinkled or warped.
■
Clean the document table with a soft, dry, lint-free
cloth (paper towels are not recommended). If the
glass is still not clean, use a small amount of glass
cleaner on a soft cloth. Make sure you wipe off any
remaining cleaner. Do not spray glass cleaner
directly on the glass.
■
Make sure the EPSON STYLUS PHOTO RX is not
tilted or placed on an unstable or uneven surface.
Only part of the photo
is scanned.
The scanner has
non-readable areas at
the edges. Move the
photo away from the
edges slightly.
The file size is too big.
Try changing the quality settings.