Transmission Problems - Toshiba ESTUDIO170F Operation Manual

Transmission Problems

When transmissions are not performed normally, check the points in the table be-
low. If the facsimile will not operate correctly after confirming these points or any-
thing not listed here occurs, call your service representative.
Problem Cause
When you place a You have a machine error.
document in the Check the display for an
document tray, noth- error message (see pages
ing happens. 204 and 205).
There is no power to the
facsimile.
The modular cord (the tele-
When you press
phone line cable) is not cor-
START
rectly connected.
in Direct
Document Transmis-
sion Mode, the mes-
sage "DIALING" or
The Dial Type setting of
"COMMUNICATING"
the facsimile is wrong.
does not appear on
the LCD display.
Documents are The document is not set
fed obliquely correctly in the Document
(i.e. skewed).
Tray.
The Operation Panel is not
closed fully.
208
Solution
Clear the error.
Make sure the power plug is
plugged into the AC outlet and
the power switch is ON.
Check the modular cord con-
nection between the wall socket
MONITOR
and the facsimile. Press
and confirm you can hear a dial
tone.
Set the correct Dial Type in ac-
cordance with the line used for
the facsimile (see page 45).
Align the document guides
properly (but not too tightly).
Close the Operation Panel until
it clicks at the two latching po-
sitions.
Problem Cause
When document pag- Too many document pages
es are fed into the are set.
unit, two pages are
drawn into the slot.
The Operation Panel is not
closed fully.
The document extension
Tray is not fully extended.
Something is wrong with
the document paper itself.
The ADF pad is dirty.
The sending proce- The document was loaded
dure was completed, with a wrong side down.
but nothing was re-
The Operation Panel is not
corded on the record-
closed fully.
ing paper of the re-
ceiving party or the
image was elongated.
The sending proce- The remote party's unit is
dure was completed not compatible with yours.
correctly, but nothing
happened.
Documents cannot Poor telephone line condi-
be sent overseas. tions.
Solution
Set a maximum of 40 pages
(A4/Letter size) for one trans-
mission sequence.
Close the Operation Panel until
it clicks at the two latching po-
sitions.
Extend it fully to support the
document sufficiently.
Check the document to see if it
satisfies the requirements (see
page 81).
Clean the ADF pad.
Load the document face down.
Close the Operation Panel until
it clicks at the two latching po-
sitions.
Verify the remote party's unit.
This facsimile can communi-
cate with G3 machines but not
G4 machines.
Retry sending the document
using to the "Low Speed Trans-
mission" procedure (see page
174).