Transmission Problems - Toshiba DP80F Operator's Manual

Transmission Problems

When transmissions are not performed normally, check the points in the table below.
If the facsimile will not operate correctly after confirming these points or anything not
listed here occurs, call your service representative.
Problem Cause
When you place a You have a machine error.
document in the Check the display for an er-
document tray, noth- ror message (see pages
ing happens. 212 and 213).
There is no power to the
facsimile.
When you press You returned the handset
before you
in Direct
(when using the
Document Transmis-
sion Mode, the mes- optional handset).
sage "DIALING" or
The modular cord (the tele-
"COMMUNICATING"
phone line cable) is not cor-
does not appear on
rectly connected.
the LCD display.
The Dial Type setting of the
facsimile is wrong.
There is no dial tone or
something else is wrong
with the phone line.
Documents are The document is not set
fed obliquely correctly in the Document
(i.e. skewed).
Tray.
The Operation Panel is not
closed fully.
216
Solution
Clear the error.
Make sure the power plug is
plugged into the AC outlet and
the power switch is ON.
Send the document again being
pressed
sure to press before re-
turning the handset.
Check the modular cord connec-
tion between the wall socket and
the facsimile. Press
confirm you can hear a dial tone.
Set the correct Dial Type in ac-
cordance with the line used for
the facsimile (see page 44).
Try a voice call through the
handset or the remote telephone
set.
Align the document guides prop-
erly (but not too tightly).
Close the Operation Panel until
it clicks at the two latching posi-
tions.
Problem Cause
When document pag-
Too many document pages
es are fed into the
are set.
unit, two pages are
drawn into the slot.
The Operation Panel is not
closed fully.
The document
Tray is not fully extended.
Something is wrong with the
document paper itself.
The ADF pad is dirty.
The sending proce- The document was loaded
dure was completed, with a wrong side down.
but nothing was re-
The Operation Panel is not
corded on the record-
closed fully.
ing paper of the re-
ceiving party or the
and
image was elongated.
The sending proce- The remote party's unit is
dure was completed not compatible with yours.
correctly, but nothing
happened.
Documents cannot be Poor telephone line condi-
sent overseas. tions.
Solution
Set a maximum of 30 pages
(Letter size) for one transmis-
sion sequence.
Close the Operation Panel until
it clicks at the two latching posi-
tions.
extension Extend it fully to support the
document sufficiently.
Check the document to see if it
satisfies the requirements (see
page 81).
Clean the ADF pad.
Load the document face down.
Close the Operation Panel until
it clicks at the two latching posi-
tions.
Verify the remote party's unit.
This facsimile can communicate
with G3 machines but not G4
machines.
Retry sending the document us-
ing to the "Quality Transmission"
procedure (see page 183).