Dell C5765dn User Manual page 584

22 Problem Solving
Status Code
018-793
[Cause]
[Remedy] Have your network administrator confirm the LDAP server status.
018-794
[Cause]
[Remedy] Have your network administrator confirm the LDAP server status.
018-795
[Cause]
[Remedy] Have your network administrator confirm the LDAP server status.
018-796
[Cause]
[Remedy] Have your network administrator confirm the LDAP server status.
018-797
[Cause]
[Remedy] Have your network administrator confirm the LDAP server status.
021-210
[Cause]
021-211
[Remedy] Check the connection between the smart card reader and the machine. Switch off the
021-212
021-214
[Cause]
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
021-215
[Cause]
[Remedy] Change the setting on the machine or connect the correct accounting/billing device, and
021-360
[Cause]
021-361
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
021-401
[Cause]
[Remedy] Disconnect the authentication device connected.
584
An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "93" (no results returned) for Address Book
query.
An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "94" (no more results) for Address Book
query.
An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "95" (results remaining) for Address Book
query.
An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "96" (client loop detected) for Address
Book query.
An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "97" (referral limit exceeded) for Address
Book query.
An error occurred in the smart card reader.
machine power, make sure that the touch screen is blank, and then switch on the
machine power. If the error still is not resolved, the smart card reader may be defective.
Connect an unbroken smart card reader and execute the operation again.
An error occurred during encrypted communication between the machine and the USB
memory device.
on the machine power. Execute the operation again. If the error still is not resolved,
contact Customer Support at dell.com/contactdell.
The accounting/billing device connected does not match the device set on the machine.
switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power.
An error occurred.
on the machine power. If the same message is displayed again, contact Customer
Support at dell.com/contactdell.
The number of authentication devices such as a smart card reader connected exceeds
the setting value.
Cause and Remedy