Ucd (Uniform Call Distribution) - Panasonic KX-TD500 Installation Manual

4.3 Traffic Informatioin
Item
CCS

4.3.5 UCD (Uniform Call Distribution)

Displays information on call activities of extensions in a UCD group on each UCD group basis/
all UCD groups.
Item
Group No.
Start Time
(Date)
Incoming Calls The number of calls (both extension and CO) coming in to the
Answer Calls
answered
218
Table 60: Description
One hundred call seconds, or one hundred seconds of telephone
conversation. One hour telephone traffic is equal to 36 CCS.
Table 61: Description
1-128: Specifies a desired UCD group.
All: Specifies all UCD groups at once.
The Start Time of Traffic Measurement.
The date of Traffic Measurement.
extensions.
The number of calls (both extension and CO) answered by the
extensions.
The ratio of "Answered Calls" to "Incoming Calls".
Description
Description
Figure 182:
Utility