Toshiba Strata CTX Manual page 18

System Administrator
Actions Tab
F
IELD
XFR To
Tone
CP (Call Priority)
MS (Music Source)
Override DND
Override FWD
Allow Campon
App Name
App Topic
DDE Message
Write to File
Log Filename
Log String
Send LCD
Message to
Recipient
available status
Display alarm only
when keyset is
idle
Tone (When Idle/
Alerting)
Tone (When
Talking)
8
D
ESCRIPTION
Transfer calls to specified station (must be a station within same
node).
Available settings: Music-On-Hold (default), Ringback
Available settings: ACD (default), Emergency, External, Internal
Available settings: None (default), MS01~MS15
Sends a call waiting tone or ringing to a station in DND mode to
indicate that a call is coming in.
Sends a call ringing tone to a station in forward mode to indicate that a
call is coming in.
Allows a call to go to a busy station and remain on hold. When the line
becomes free, the station rings.
Type: Send DDE Message
Application Name.
Application subject matter.
Specify the application message needed.
Available settings: Append (default), Overwrite
Name of target file.
Setup string of characters.
Type: Send LCD Message
Available settings: All Supervisors (default), All Agents, Whole Group,
Individual or Agent
Available settings: Available, Unavailable, Avail or Unavail (default)
Select when you don't want alarm to display on a busy telephone.
Available settings: (none), Emergency, Reject (One Shot), Reject
(Continuous), Splash (One Shot), Splash (Continuous).
Available settings: (none), Emergency, Reject (One Shot), Reject
(Continuous), Splash (One Shot), Splash (Continuous).
Type: Transfer Call
Type: Log to File
Strata CTX ACD System Administrator 10/04