Troubleshooting - Philips bCool XG1 User Manual

No reaction when pressing
keys on local keyboard or
remote control
The mouse cursor does
not react when using the
cursor control on the
remote control
Philips Multimedia Projector

7.Troubleshooting

– 'Childlock' active.
• Switch off 'Childlock' in the 'Features' menu.
• Check that the batteries are installed properly in the remote control and/or replace the
batteries.
• Check that the projector receives the signals from the remote control.
• Check that the USB cable has been properly connected.
• Check that both projector and computer are switched on.
• Unplug the USB cable and then reconnect.
• Connect another USB device (mouse, scanner, webcam, etc.) and see if it works.
If it does not work there is a problem with the computer.
• Also refer to the User Guide or support information of the computer.
– 'Windows' did not manage to install the driver correctly. In this case the 'Device manager' will
contain a catagory 'Other devices.
• Disconnect the projector.
• Remove all items listed under 'Other devices' in the 'Device manager'.
• Restart the computer.
• Reconnect the projector.
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English User guide bCool XG1
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