Central Office Calls, Answering - NEC Aspire Product Description

Section 3: Features
Caller ID Digits to Voice Mail
A Caller ID/ANI trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail.
When a trunk '001' receives the Caller ID as '12345', the protocol becomes '***60001*12345*'.
ISDN Calls Display Reason for No Caller ID Information
With Caller ID enabled, the system will provide information for ISDN calls that do not contain the
Caller ID information. If the Caller ID information is restricted, the telephone display will show
"PRIVATE". If the system is not able to provide Caller ID information because telco information is
not available, then the display will show "OUT OF AREA".
Hardware Considerations
Caller ID is provided by the NTCPU. The DSP daughter board, which plugs onto the NTCPU, can
provide additional resources for Caller ID if needed.
Central Office Calls, Answering
3
Aspire
• Available - 200 trunks.
Description
The system provides flexible routing of incoming CO (trunks) calls to meet the exact site require-
ments. This lets trunk calls ring and be answered at any combination of system extensions. For
additional information on making trunk ring, refer to the Ring Group feature.
Delayed Ringing
Extensions in a Ring Group can have delayed ringing for trunks. If the trunk is not answered at its
original destination, it rings the DIL No Answer Ring Group (this ring group applies to DIL or non-
DIL trunks). This could help a secretary that covers calls for their boss. If the boss doesn't answer
the call, it rings the secretary's phone after a programmable interval.
Universal Answer
Universal Answer allows an employee to answer a call by going to any keyset and dialing a unique
Universal Answer code. The employee doesn't have to know the trunk number or dial any other
codes to pick up the ringing trunk. You'll normally set up Universal Answer along with Universal
Night Answer (see "Night Service"). When a Universal Night Answer call rings the External Pag-
ing, an employee can answer the call from the first available phone. You might also want to use
Universal Answer in a noisy warehouse or machine shop where the volume of normal telephone
ringing is not adequate. After hearing the ringing over the Paging, an employee can then easily pick
up the call from a shop phone. See "Night Service" for more on Universal Night Answer.
The Automatic Answer of Universal Answer Calls option (Program 20-10-07) determines whether
or not the extension has the Auto Answer feature for ringing calls. This option allows a user to sim-
ply lift the handset to answer a ringing call; they no longer need to dial the service code.
Display Reason for Transfer
When incoming DID, DISA, DIL or ISDN calls are transferred to another extension or ring group
due to a Call Forward or DND setting, the reason for the transfer can be displayed on the phone
receiving the transferred call. The extension user can then recognize why they are receiving the call.
This feature requires a display telephone in order to view the message.
Product Description 45