Troubleshooting - Panasonic KX-HNH100 Operating Instructions Manual

Useful Information
Display message
Cannot obtain IP
address
Error!!
Failed to connect
Invalid
IP address conflicts R The IP address assigned to the hub is also assigned to
Requires
subscription
to Caller ID.
Use
rechargeable
battery.
Wrong PW
(PW: Password)

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the hub's AC
adaptor, then reconnect the hub's AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem
The handset does not turn on
even after installing charged
batteries.
42
Cause/solution
R Your wireless router does not support DHCP, or the DHCP
feature of your wireless router is turned off. If your wireless
router supports DHCP, make sure that its DHCP feature is
turned on. If DHCP is not available, set the hub's IP settings
manually. See "Advanced configuration (static IP settings)",
page 29.
R Recording was too short. Try again.
R You entered the wrong password when configuring the hub to
connect to your wireless router. Confirm the password and try
again. If your wireless router is configured to use a
hexadecimal password, enter the correct password using
numbers 0-9 and letters a-f.
R If you have configured your wireless router to use MAC
address filtering, make sure you add the hub's MAC address
to the list of authorized MAC addresses.
R There is no handset registered to the hub matching the
handset number you entered.
R The handset is not registered to the hub. Register the handset
(page 12).
another device on your network. Check the IP address
settings of the hub and other devices on the network.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 7.
R You entered the wrong password when configuring the hub to
connect to your wireless router. Confirm the password and try
again.
Cause/solution
R Place the handset on the charger to turn on the handset.
For assistance, please visit www.panasonic.com/support