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8.9 When Incorrect Copies Are Produced
Symptom
The printed output has dark specks
or spots.
The printed output has lines.
The printed output on the copy is not
aligned properly.
The printed page is curled.
The edge of the printed output is
dirty.
Possible Cause
The original is 2-sided.
The Drum Cartridge has
reached the end of its service
life.
The paper guides are not
pressed up against the paper
stack in the tray.
The paper has an excessive
curl.
The paper that was used curls
easily (as with recycled paper).
You have selected paper of a
size larger than the original
(when the zoom ratio is full
size).
The original is not placed in the
correct position (when the
zoom ratio is full size).
The reduction ratio selected
does not match the paper size
(when the copy is made at a
manually adjusted reduction
ratio).
Action
If a thin double-sided document
is being printed, the information
on the back side may be
reproduced in the print. Press
the [ ] key and select a lighter
print density.
Contact your service
representative.
Slide the paper guides against
the edges of the paper stack.
Smooth out curls in the paper
and reload the paper stack in
the tray.
Remove the paper from the
paper tray, turn it over, and
then load it again.
Change the paper.
Select paper that is the same
size as the document.
Otherwise, enlarge the print to
the selected paper size.
Select the same paper size as
the original. Or, reload the
paper in the same direction as
the original.
Select a zoom ratio that adjusts
the copy size to the size of the
selected paper. Otherwise,
make a reduced copy with a
zoom ratio that matches the
paper size.
8
8-27
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