Pulse To Tone Conversion; Removing Trunks And Extensions From Service - NEC DS1000 Product Description

Section 3: Features

Pulse to Tone Conversion

Removing Trunks and Extensions From Service

74 Section 3: Features
Use special services (such as
telephone banking) over dial
pulse trunks.
Pulse to tone conversion also helps dial pulse callers use another company's automated attendant
dialing options. The user can, for example:
Place a call to their bank over a DP trunk.
After the banking service answers, wait 6 seconds. (The system automatically converts dialing
to DTMF.)
Dial additional banking options.
Refer to Central Office Calls, Answering on page 34 and Central Office Calls, Placing on page 35
for the specifics on setting up your trunk calling.
Feature Quick Steps
To convert your phone's dialing to DTMF after placing your call on a DP trunk:
1. Dial initial digits for call + Wait 6 seconds + Dial additional digits.
Temporarily remove
problem extensions and
trunks from service until
they can be repaired.
problem. The trunk or extension then appears busy to all callers. Following repair, the attendant or
supervisor can return the trunk to service.
The extension or trunk removed from service shows as busy on the appropriate key (e.g., line key or
Hotline key). The port activity LED on the DS2000 ATRU PCB indicates that the trunk is busy.
Feature Quick Steps
To remove or return an extension or trunk to service:
1. Press ICM and dial #40.
2. Dial the number of the extension or trunk you want to remove or return to service.
3. Dial 4 to return or Dial 6 to remove + Press SPK to hang up.
Availability: All versions.
An extension can use Pulse to Tone Conversion while placing a
trunk call to change the dialing mode from dial pulse to DTMF.
For a system in a dial pulse area, this permits users to access
DTMF services (such as telephone banking) from their DP area.
Availability: All versions.
Supervisors and attendants can remove problem trunks and
extensions from service. This helps ensure maximum system
performance. For example, the attendant can busy-out a noisy
trunk or problem extension until service personnel can repair the
DS1000/2000 Product Description