Call Waiting / Camp-On; Callback - NEC DS1000 Product Description

Feature Quick Steps
To time your trunk call if you have an Automatic Call Timer key:
1.
To time your call if you have a Manual Call Timer key:
1.

Call Waiting / Camp-On

If an extension has more than one caller waiting, they queue on a first-in/first-out basis (FIFO). The
extension will not hear Camp-On beeps for additional waiting calls.
Feature Operation
To Camp-On to a busy extension:
1.
2.

Callback

The system services Callback requests as follows:
DS1000/2000 Product Description
Automatic Call Timer
The Automatic Call Timer key will automatically start the Call Timer for each new trunk call,
without the user having to press the key. The Automatic Call Timer can also work like a Man-
ual Call Timer key: push to turn on, then push a second time to reset and turn off. There is no
need to have a Manual and Automatic Call Timer key on the same phone.
Place or answer trunk call. The Call Timer starts automatically.
Place or answer Intercom or trunk call + Press Manual Call Timer key.
Call Waiting helps busy
extension users know when
they have additional waiting
calls. It also lets callers wait
in line for a busy extension
without being forgotten.
Call busy extension + Dial 2 (do not hang up).
If you hang up, the system converts your Camp-On to a Callback.
Speak to your co-worker when they answer their Camp-On ring.
With Callback, a user does
not have to repeatedly call a
busy extension back, hoping
to find it idle.
Caller at extension A leaves a Callback at extension B.
When extension B becomes idle, the system rings extension A. This is the Callback ring.
Once caller A answers the Callback ring, the system rings (formerly busy) extension B.
As soon as extension B answers, the system sets up an Intercom call between A and B.
Section 3: Features
Availability: All versions.
With Call Waiting, an extension user may call a busy extension
and wait in line (Camp-On) without hanging up. When the user
Camps-On, the system signals the busy extension with two
beeps indicating the first waiting call. (The busy extension can
be on a handset or Handsfree call.) The beeps periodically
repeat while the call waits. The call goes through when the
extension becomes free.
Availability: All versions.
When an extension user calls a busy co-worker, they can leave a
Callback request for a return call.
Section 3: Features
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