Using Mycalls With Sql 2008 R2; Installing The Mycalls And The Mycalls Database On A Sql 2008 R2 Server - NEC Univerge SV9100 Installation Manual

Using MyCalls with SQL 2008 R2

By default, MyCalls comes with SQL Express 2008 R2. SQL Express 2008 R2 will store up to
approximately 50,000,000 call records. Once with limit has been reached it will be necessary to
purge historic data from MyCalls. With SQL 2008 R2, there are no limits on the amount of data that
can be stored. SQL 2008 R2 is therefore ideal for organisations that have the requirement to store
over 50,000,000 calls within MyCalls. Any of the MyCalls products can be installed to use SQL 2008
R2 including MyCalls Call Manager, Call Centre and Enterprise.
It is also possible to install the MyCalls databases into an existing SQL Server environment. For
example, if a customer asks you to install MyCalls onto a PC that already has SQL 2008 R2 on, you
can install MyCalls, asking it to create its own database within the SQL2008 R2 server. You will
require a username and password from the administrator of the SQL Server, the account should have
administrator privileges.
MyCalls and the MyCalls database can actually reside on different PC's or on the same PC. Both
installation scenarios are described in this section of the manual.
Installing the MyCalls and the MyCalls Database on a SQL 2008 R2
Server
This documentation explains the installation procedure for setting up MyCalls onto a PC that will use
SQL 2008 R2 for its data storage.
Start the MyCalls installation wizard, from the installation type screen, choose a custom installation
type.
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