Error Messages - HP D300 Operating Manual

6. Turn the fuse holder over and remove the fuse on the other side of the fuse holder. Check this
fuse for damage as well. If either fuse is damaged, both fuses should be replaced.
7. Insert the fuse holder back into the dispenser, flip the black cover up and click it into place.

6-2 Error messages

If you encounter an error message or warning while using the HP D300 Digital Dispenser software,
note the title of the error message and the error message text as shown in Figure 6.1, and refer to
the alphabetized list of error messages below to determine the appropriate response.
Table 6-1 Error message guide
Error message text
ABORT
An unexpected error occurred, forcing premature
termination
Could not access the firing system. Ensure
driver is installed correctly.
Could not access the pogos. Ensure driver is
installed correctly.
Could not access the stage. Ensure driver is
installed correctly.
Could not open the pogo port. Ensure driver is
installed correctly.
Could not sense the plate; plate is missing or is
too thin.
Could not sense the top of the plate; plate may
be too thick to use.
Excel is missing or is not the correct version.
You must have Excel 2003 or later installed to
use this function.
Excel is missing or is not the correct version.
You must have Excel 2003 or later installed to
use this function.
Error message title
Dispense Operation Error
Dispense Operation Error
Firing System Error
Pogo Error
Stage Port Error
Pogo Port Error
Stage Motion Error
Stage Motion Error
Excel Configuration Load
Error
Excel Configuration Save
Error
HP D300 Digital Dispenser
Recommended action
Retry GO operation. ABORT is a user-
requested interruption, not a dispenser
failure.
Save the configuration, close the
software, and turn the dispenser off,
Restart the dispenser, restart the
software, and retry the configuration.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the
the CD that was enclosed with the
Dispenser instructions.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the
the CD that was enclosed with the
Dispenser instructions.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the
the CD that was enclosed with the
Dispenser instructions.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the
the CD that was enclosed with the
Dispenser instructions.
Ensure that a plate is on the destination
plate holder and use a plate with a
thickness greater than 12mm.
Ensure that a plate is on the destination
plate holder and use a plate with
thickness less than 18mm.
Ensure that Excel 2003 or later is
installed on your computer and works
properly.
Ensure that Excel 2003 or later is
installed on your computer and works
properly.
Insert
Insert
Insert
Insert
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