ISSUE 3.5
Email from Outside Caller without Caller ID
When a voice message is left by an outside caller and Caller ID was not provided, Email Notification
substitutes "Outside Caller" for the number. Outlook 2007 shows the following:
• Inbox
- From - Shows that the message is from an outside caller.
- Subject - The text "Voice Message from" followed by "Outside Caller", followed by the message
duration.
- Received - The date and time the message was received.
- Size - The message size, which includes the size of the wav file attachment.
• Message Body
- From - Shows that the message is from an outside caller, followed by the programmed Reply To
information.
- Sent - The date and time the message was sent from the installation site's SMTP email server.
- Subject - The same subject information shown in the inbox.
- Message - The wav file attachment name and the attachment size. In the example below,
• Outside Caller (since there is no Caller ID number).
• 06-22-09 is the date the message was left.
• 5:20 PM is the time the attachment was created.
- Body text - Includes the date and time the voice message was received and the message length.
InMail Feature Manual
Figure 2-5 Email with CID Name
SL1100
E
2-83