Checking The Printer Status - Windows; Checking The Printer Status - Mac Os X; Checking The Software Status - Epson WorkForce Pro WF-4720 series User Manual

User's Guide
Error Messages
Recovery Mode
Related Information
"Contacting Epson Support" on page 222
&
"Installing Applications" on page 171
&
"Updating Applications and Firmware" on page 172
&

Checking the Printer Status - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Windows Printer Driver" on page 163
&

Checking the Printer Status - Mac OS X

1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.

Checking the Software Status

You may be able to clear the problem by updating the software to the latest version. To check the software status,
use the software update tool.
Related Information
"EPSON Software Updater" on page 169
&
Solving Problems
Solutions
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
175