Appendix/Index - Fujitsu ARROWS NX F-01K Instruction Manual

Appendix/Index

Troubleshooting (FAQ)
◆ Troubleshooting
･
If you suspect the terminal does not operate correctly, you
can check with diagnostics by yourself.
For details, see NTT DOCOMO website.
https://www.nttdocomo.co.jp/english/support/trouble/
repair/
･
Check for the necessity of software update, and update the
software if necessary.→P196
･
When checking the following items does not improve the
state, contact "Repairs (Inquiries/Request)" on the last page
of this manual (in Japanese only) or DOCOMO-specified
repair office.
■ Power supply and charging
● The terminal cannot be turned ON
Check if the battery is not run out.→P35
● The screen freezes/The terminal cannot be turned OFF
•
If the screen does not respond or the power cannot be
turned off, press and hold P and the volume up key for
8 seconds or more and release the fingers after the
screen is turned off to shut down the power forcibly.
Press and hold P and the volume up key for 32 seconds
•
or more and release the fingers after the screen is
turned on to restart forcibly.
* Note that data and settings may be erased since that is an operation
for shutting down of the power or restarting forcibly.
● Cannot charge the battery (the indicator LED does not
turn on or blinks)
•
Is the adapters power plug inserted to the outlet or
accessory socket correctly?
•
Are the adapter and the terminal set correctly?→P36
•
When using an AC adapter (optional), check if the Type-
C plug of the AC adapter is connected to the terminal
correctly.→P36
•
Is the PC turned on when you connect the terminal with
the PC via USB connection?
•
If you perform call, communication, or operate
functions for a long time while charging, temperature of
the terminal is raised and the indicator LED (red) may
turn off. In high temperature status, the terminal stops
charging for safety. Wait a while until the temperature is
lowered and retry to charge.
■ Operations/Display
● No operations are performed even by tapping or
pressing keys
•
Is the terminal turned off?→P37
Is the terminal in sleep mode? Press P to unlock.→P53
•
• When you touch the screen at a right angle by gloved
finger with [Glove touch] marked, operation may not be
performed well. Use a ball of finger to touch the touch
panel for operation.→P163
186
Appendix/Index