E04 Indoor Unit Receive Failure from Outdoor Unit
1) When the indoor unit is connected
Error detection method
After turning power ON, with no transmission from outdoor unit for 3 minutes. Or, an error is determined
when the outdoor unit does not respond.
• Outdoor unit power is OFF.
• With link wiring, when outdoor main board terminal resistor switch (S7) is set to "ON" for several units.
• When turning power ON after completing auto-addressing, when the number of indoor units has changed.
• When indoor unit power is not ON.
• Inspection pin (CN062/CN071) or TEST pin (CN064) on the indoor control board is short-circuited.
• Non-volatile memory (EEPROM) is not inserted when changing indoor board.
• In the remote controller detailed settings mode, the indoor address is "undetermined".
• Indoor unit addresses duplicated
• Indoor/outdoor operation wiring is short-circuited or broken.
• Error in the reception circuit on the signal output board (option board)
• Breakdown of outdoor unit
• High voltage (AC200V, etc) applied across indoor/outdoor operation wire circuit
Troubleshooting
1
Power
1-1 Is/was the outdoor unit power OFF?
supply
1-2 Is the indoor unit power OFF?
2
Indoor/outdoor operation wiring broken or short-circuited?
2-1
Indoor/
(See "5. Reference Document")
outdoor
With link wiring, is the outdoor main board terminal resistor
operation
2-2
switch (S010) set to "ON" for several units?
wiring
High voltage (AC200V, etc) applied across indoor/outdoor
2-3
operation wire circuit?
3
Did the number of indoor units increase or decrease after
3-1
Indoor unit
auto-addressing?
count
3-2 Perform pre-check before auto-addressing. (See "5. Reference Document")
In the remote controller detailed settings mode, check the
3-3
indoor unit address (item code 13). Any undetermined (99) or
duplicated addresses for indoor units?
4
Is the inspection pin (CN062/CN071) or TEST pin (CN064) on
4-1
Indoor
the indoor control board short-circuited?
control
Is an option board (CN060) or wireless remote controller
board
4-2
(CN041) connected to the indoor control board?
Does E04 disappear several minutes after disconnecting said
connector on the indoor control board? (When controlling with
4-3
two remote controllers and the wireless remote controller is
the main, set the other remote controller as the main).
4-4 Replace the removed option board or wireless remote controller operating unit, wiring and all.
4-5 Is the LED (D002) blinking on the indoor control board?
Nonvolatile memory (EEPROM) on the outdoor main unit is not inserted, is incorrectly
4-6
inserted or is defective → Correct or replace nonvolatile memory and program it in the remote
controller properties setting mode.
Is E4 displayed on all remote controllers for other indoor units
4-7
connected to this outdoor unit?
IV–37
Turn power ON and wait
Yes
3 minutes
No
1-2
Yes Turn power ON
No
2-1
Yes Repair wiring
No
2-2
Yes Set only one unit to "ON"
No
2-3
Yes 3-2
No
3-1
Yes 3-2
No
3-3
Yes 3-2
No
4-1
Yes Eliminate short-circuit
No
4-2
Yes 4-3
No
4-5
Yes 4-4
No
4-5
Yes 4-6
No
4-7
Replace outdoor main
Yes
board
Replace indoor control
No
board