Table of Contents
Advertisement
5 - 6
SB1 Integrator Guide
Troubleshooting the SB1 (Continued)
Table 5-1
Problem
Cannot capture bar
code data.
Single Slot Charging Cradle
Troubleshooting the Single Slot Charging Cradle
Table 5-2
Problem
SB1 battery is not
charging.
Ten Slot Charge Only Cradle
Troubleshooting the Four Slot Charge Only Cradle
Table 5-3
Problem
SB1 battery is not charging.
Cause
Scanning application
Verify the SB1 a scanning application is running. See the
is not running.
system administrator.
Unreadable bar code. Ensure that the bar code is of good quality.
Distance between
Ensure that the SB1 is within proper scanning range.
SB1 and bar code is
incorrect.
SB1 is not
See system administrator.
programmed for the
bar code type.
Battery is low.
Check the battery level. When the battery is low, the SB1
automatically goes into suspend mode.
Bar Code Reader
Clean the window. See
window is dirty.
Cause
Cradle is not receiving power.
The SB1 is not fully seated in
the cradle.
Battery is faulty.
Cause
Cradle is not receiving power.
The SB1 is not fully seated in
the cradle.
Battery is faulty.
Solution
Cleaning on page
Solution
Ensure the power cable is connected securely to
both the cradle and to AC power.
Remove and re-insert the SB1 into the cradle,
ensuring it is correctly seated.
Verify that other SB1 devices charge properly. If so,
contact system administrator.
Solution
Ensure the power cable is connected securely
to both the cradle and to AC power.
Remove and re-insert the SB1 into the cradle,
ensuring it is correctly seated.
Verify that other SB1 devices charge properly.
If so, contact system administrator.
5-2.
Advertisement
Table of Contents
