6. TROUBLESHOOTING
6.3 STOP Error Codes
A STOP error code provides a summary of an error cause.
STOP error codes are displayed on a blue screen as well as embedded in a memory dump file.
Table 6-1 shows the error cause corresponding to a STOP error code and a message displayed
along with the STOP error code.
STOP
No.
Error code
1 0x00009221
2 0x00009222
3 Other than the
above (a code
that indicates
the error cause
in more detail)
(*) Only if "Memory dump" is selected for Action at timeout under Watchdog timer setting in the
RAS Setup window.
Table 6-1 STOP Error Codes
Contents of the STOP message
screen
Remote shutdown contact is
closed at startup. Check remote
shutdown contact.
―
(A short message that explains
the STOP error)
Error Cause
The remote
shutdown input
signal was
detected during
Windows®
startup.
Watchdog timer
(*)
timed out
Windows®
STOP error
6-16
Action
For information about
the cause of the remote
shutdown, ask the
system administrator or
maintenance personnel.
Ask the system
administrator or
maintenance personnel.
For information about a
Windows® STOP error,
refer to the Microsoft
Knowledge Base.