Miele WTR 860 WPM Operating Instructions Manual
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Miele WTR 860 WPM Operating Instructions Manual

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Operating instructions
Washer-dryer
To avoid the risk of accidents or damage to the machine, it is essen-
tial to read these instructions before it is installed and used for the
first time.
en-GB
M.-Nr. 11 584 430

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Summary of Contents for Miele WTR 860 WPM

  • Page 1 Operating instructions Washer-dryer To avoid the risk of accidents or damage to the machine, it is essen- tial to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 11 584 430...

  • Page 2: Table Of Contents

    Before using for the first time ................21 Miele@home ......................22 1. Setting the display language ................23 2. Setting up Miele@home .................. 23 3. Setting the clock format .................. 24 4. Removing the transit bars ................24 5. Setting up TwinDos ..................25 6.
  • Page 3 Contents 5. Starting the programme .................. 61 6. End of the programme/unloading laundry............62 Programme chart....................63 Timed drying ....................68 Thermospin ......................69 Extras ........................69 WASHING AND DRYING ................... 70 1. Prepare the laundry ..................70 2. Selecting a programme ................... 70 3.
  • Page 4 Contents An unsatisfactory wash result ................92 Unsatisfactory drying results................93 The door will not open..................94 Opening the door in the event of a blocked drain outlet and/or power cut ..95 Service........................ 97 Contact in the event of a fault ................97 Warranty ......................
  • Page 5 Gentle action ....................117 Comp laundry protection ................117 Drying levels ....................117 Extended cool down ..................118 Network ....................... 118 Miele@home ....................118 Remote control....................119 SmartGrid ....................... 119 Remote Update ....................120 Appliance parameters ..................122 Copyrights and Licences................122 Installation requirements ..................

  • Page 6: Caring For The Environment

    / recycling centre for electrical and electronic ap- pliances, or contact your dealer or Miele for advice. You are also respons- ible for deleting any personal data that may be stored on the appliance being disposed of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.

  • Page 7: Warning And Safety Instructions

    Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 8 Warning and Safety instructions Any other usage is not permitted. Miele cannot be held liable for damage resulting from improper use or incorrect operation of the machine.  This washer-dryer is not intended for outdoor use.  This washer-dryer can only be used by people with reduced phys-...
  • Page 9 It is essential that this standard safety requirement is met. If in any doubt, please have the household wiring system tested by a quali- fied electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ...
  • Page 10 1000 kPa.  Faulty components must only be replaced by genuine Miele ori- ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine.  If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger.
  • Page 11  The manufacturer’s warranty will be invalidated if the washer-dryer is not repaired by a service technician authorised by Miele. Correct use  Do not install the washer-dryer in a room where there is a risk of frost.
  • Page 12 If, however, there is large build-up of limescale and you need to descale it, you must use a special non- corrosive descaling agent. A suitable descaling agent is available to order from Miele (see “Optional accessories”). Instructions on the packaging must be strictly observed. ...
  • Page 13 Warning and Safety instructions  To prevent the risk of fire, the following textiles must not be dried: - Items which have not been washed. - Items, such as workwear, which have not been thoroughly washed and which are still soiled with grease, oil or other depos- its (such as cooking oil, cosmetics, lotions etc).
  • Page 14 Warning and Safety instructions  Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine. These must only be used in do- mestic quantities. Always observe the manufacturer's instructions carefully.  Colour run and dye removers contain sulphur compounds which can cause corrosion.
  • Page 15 Only use original Miele accessories. If other parts are used, war- ranty, performance and product liability claims will be invalidated.  If you order a plinth for this washer-dryer (available from Miele as an optional accessory), make sure it is the correct one. ...

  • Page 16: Operating The Washer-Dryer

    Operating the washer-dryer Control panel a Sensor control  Takes you back one level in the menu. b Touch display c Start/Stop sensor control Touching the Start/Stop sensor control starts the selected programme or can- cels a programme that has already been started. The programme can be star- ted as soon as the sensor control is flashing on and off.

  • Page 17: Main Menu

    Favourites MobileStart Wash/Drying  MobileStart assistant You can operate your washer-dryer re- motely with MobileStart using the Help Miele@mobile app.  setting must be Remote control switched on. Touch the  sensor control and MobileStart follow the instructions in the display.

  • Page 18: Examples Of How To Operate The Appliance

    Operating the washer-dryer  Wash/Drying assistant Examples of how to operate the appliance The washing and drying assistant guides you step by step so that you can Selection lists select the optimum wash programme and drying programme for your laundry Washing menu (single selection) (see “Washing and Drying assistant”).
  • Page 19 Operating the washer-dryer Extras menu (multiple selection) Setting numerical values You can set numerical values in some  Extras 11:02  menus.   Quick Water plus Time   Soak Extra rinse 12 00 You can scroll right or left by swiping your finger across the screen.

  • Page 20: Applications

    Operating the washer-dryer Pull-down menu Applications The pull-down menu can be used to You can use this washer-dryer to: display information, e.g. about a wash - Wash separately programme. Maximum load (depending on pro-    Washing 11:02  gramme) 8.0 kg - Dry separately Temperature...

  • Page 21: Before Using For The First Time

    Before using for the first time Remove the detergent cart-  Damage resulting from incorrect ridges and the drain hose el- installation and connection. bow from the drum Installing and connecting the washer-dryer incorrectly will cause Two detergent cartridges for automatic serious property damage.

  • Page 22: Miele@Home

    - A WiFi network Therefore, the availability of featured functions cannot be guaranteed. - The Miele@mobile app - A Miele user account. The user ac- Miele@home availability count can be created via the The ability to use the Miele@mobile app...

  • Page 23: Setting The Display Language

    1. Setting the display language Skip Continue You will be asked to select the display  To set up Miele@home now: touch language. It is possible to change the  sensor control. Continue language at any time via the Settings menu.

  • Page 24: Setting The Clock Format

    Before using for the first time The following message will then appear 3. Setting the clock format in the display: The time of day can be displayed in 12-  Remove transit bars and observe "Warn- hour or 24-hour clock format. ing and Safety instructions"...

  • Page 25: Setting Up Twindos

     Confirm the preset value with the Setting up compartment  OK sensor control, or change the The procedure for Miele UltraPhase 1 value. and Miele UltraPhase 2 is described be- low. The procedure for other detergents UltraPhase 1 is similar.  Water hardness level I 46 ml...
  • Page 26 Before using for the first time  Remove the foil from the detergent  Push the UltraPhase 1 detergent cart- cartridge. ridge into compartment 1 until it locks into position. The following message will then appear in the display:  Now enter the settings for UltraPhase 2 ...
  • Page 27 Before using for the first time Setting up compartment  The dispensing quantity for UltraPhase 2 is preset for  (water hardness level II). Dosage for comp.  11:02  Push the UltraPhase 2 detergent cart- ridge into compartment 2 until it locks  Confirm the preset value with the into position.

  • Page 28: Starting The Calibration Programme

    Before using for the first time 6. Starting the calibration pro- gramme It is important to calibrate the washer- dryer to ensure optimum water and energy usage, as well as optimum washing and drying results. To do this, the Cottons programme must be run without laundry.

  • Page 29: Environmentally Friendly Washing And Drying

    Environmentally friendly washing and drying Energy and water consumption Detergent - Use the maximum load size for the - For precise dispensing use automatic current programme. The energy and detergent dispensing. water consumption will then be the - Adjust the dosage to the degree of lowest in relation to the size of the soiling of the laundry.

  • Page 30: Washing

    WASHING 1. Prepare the laundry  Damage due to solvent-based cleaning agents. Cleaning agents containing benzine, stain remover, etc. can damage plastic parts. When pre-treating textiles, make sure that plastic parts do not come into contact with the cleaning agent. ...

  • Page 31: Select A Programme

    - Saved favourite programmes  sensor control. - The washing/drying assistant The main menu will then appear in the display. - Miele MobileStart Selecting a programme  Touch the Washing  sensor control.  11:02 Washing ...

  • Page 32: Selecting Programme Settings

    1. Switch TwinDos on or off  Touch the  sensor control and TwinDos select 2. Select the detergent When using Miele’s 2-phase system you must set the colour of the laundry.
  • Page 33 WASHING  Select the types of stains in your load Selecting Extras from the list. You can supplement the wash pro-  Confirm your choice with the grammes with Extras. OK sensor control.  Touch the Extras  sensor control. With some stains, helpful information ...

  • Page 34: Loading The Washer-Dryer

    WASHING Closing the door 4. Loading the washer-dryer Opening the door  Make sure that no items are caught between the door and the seal.  Reach under the recessed grip and pull the door open. Check the drum for pets or foreign objects before loading it with laun- dry.

  • Page 35: Add Detergent

    UltraPhase 1 and UltraPhase 2 clean white and coloured fabrics thoroughly. UltraPhase 1 and UltraPhase 2 single- use cartridges are available from www shop.miele.com or a Miele dealer. Activating TwinDos dispensing  Press the yellow button above the TwinDos dispensing is automatically ac- detergent cartridge.
  • Page 36 WASHING Selecting the degree of soiling Using other methods to remove stains The degree of soiling in laundry is di- vided into 3 settings: If you wish to use additional methods of stain removal, you have the following -   Light options: No visible soiling or stains - Using the Booster capsule and activ-...
  • Page 37 WASHING  Detergent drawer Using liquid detergents with a pre- wash Any detergent suitable for domestic Liquid detergent cannot be used for the washing machines can be used. Please main wash if the pre-wash has been se- observe the instructions for use and lected.
  • Page 38 WASHING Adding fabric conditioner Tips on dispensing Adjust the detergent dosage to the de- gree of soiling of the laundry and the load size. Reduce the amount of deter- gent with smaller load sizes (e.g. reduce the amount of detergent by ¹⁄₃ when washing a half load).
  • Page 39 Each capsule contains the correct amount for one wash cycle. Caps are available from www.shop.miele.com, the Miele Cus- tomer Service Department or your Miele dealer.  Capsules pose a health risk. The ingredients of capsules can be hazardous to health if they are swal- lowed or come into contact with ...
  • Page 40 WASHING  Remove the empty capsule at the end of the programme. For technical reasons, a small amount of water will remain in the capsule.  Close the lid and press it firmly shut.  Close the detergent drawer. The capsule is opened by the act of inserting it into the detergent drawer.

  • Page 41: Starting The Programme

    WASHING 6. Starting the programme Adding laundry The programme can be started when Laundry can be added or removed if the Start/Stop sensor control is flashing is illuminated in the display. Add laundry on and off.  Touch the  sensor control. Add laundry ...

  • Page 42: End Of The Programme/Unloading Laundry

    WASHING 7. End of the programme/un- Spin speeds loading laundry Programme In the anti-crease phase, the drum con- ECO 40–60 1600 tinues to turn for up to 30 min after the Cottons 1600 end of the programme. The door will Minimum iron 1200 lock and the following will appear in the display:...
  • Page 43 WASHING Final spin speed in wash programme Rinse-spin When a programme is selected, the op- There is a spin cycle after the main timum spin speed for this wash pro- wash and between the rinse cycles. A gramme is shown in the display. reduction in the final spin speed will also reduce the rinse-spin speed as ap- A faster spin speed can be selected for...

  • Page 44: Programme Chart

    WASHING Programme chart ECO 40–60 Max. load 8.0 kg Items Normally soiled cotton garments - A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle. - This programme is the most efficient in terms of energy and water consumption for washing cottons.
  • Page 45 WASHING Shirts 60 °C to cold Max. load 1.0 kg/2.0 kg Items Shirts and blouses made of cotton and mixed fibre - Pre-treat collars and cuffs depending on the level of soiling. - Turn shirts and blouses inside out, do up buttons and turn collars and cuffs inwards.
  • Page 46 WASHING Proofing 40 °C Max. load 2.5 kg Items For treating microfibre fabric, ski wear or table linen made from mainly synthetic fibres to provide a finish which is resistant to water and dirt - The items should be freshly laundered and spun or dried before proofing.
  • Page 47 WASHING Trainers 40 °C to cold Max. 2 pairs Items Sports shoes only (not leather shoes) - The manufacturer’s care label must be observed. - Do not use fabric conditioner. - Coarse soiling should be brushed off first. - A pre-rinse without detergent is carried out automatically to re- move dust.
  • Page 48 WASHING Automatic plus 40 °C to cold Max. load 5.0 kg Items Mixed loads of garments suitable for the Cottons and Minimum iron programmes The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and cleaning efficiency for each item.

  • Page 49: Programme Sequence

    WASHING Programme sequence Main wash Rinsing Spin Water level Wash Water level Rinse rhythm cycles    2–3 ECO 40–60  1,2,3    2–5  Cottons 2–4     Minimum iron    QuickPower  ...
  • Page 50 WASHING Special features in the programme  = low water level sequence  = medium water level Anti-crease:  = high water level At the end of the programme, the drum  = intensive rhythm continues to turn for up to 30 minutes to help prevent creasing.
  • Page 51 PowerWash - The wash temperature is higher than 60 °C PowerWash is a washing technique de- veloped by Miele which is activated in - Extras such as Pre-wash or Water the following wash programmes: plus have been selected - ECO 40–60 (with small and medium...

  • Page 52: Extras

    WASHING Extra gentle Extras Drum rotation and wash duration are re- You can supplement the wash pro- duced. Lightly soiled fabrics are grammes with Extras. washed more gently. Not all Extras can be selected with Pre-ironing every wash programme. In order to reduce creasing, the laundry Selecting Extras undergoes a smoothing process at the end of the programme.
  • Page 53 WASHING Soak Extra quiet For heavily soiled and stained items This option reduces noise levels during with protein stains. the wash programme. Use this if you want to wash during quiet periods (for A soak duration of between 30 minutes instance when children are sleeping). and 5 hours in 30-minute increments The machine will activate the Rinse hold can be selected.

  • Page 54: Detergent

    WASHING Dispensing aids Detergent Use dispensing aids, (e.g. balls) if these All detergents produced for automatic are supplied with the detergent, particu- washing machines are suitable. Follow larly when using liquid detergent. the manufacturer's instructions and dosage recommendations on the pack- Refill packs of detergent aging.
  • Page 55 WASHING Using fabric conditioner, liquid starch Colour run and dye removers/dyes or starch separately  Damage due to colour run/dye Prepare the starch in accordance with removers. the manufacturer’s instructions on the Colour run and dye removers can packaging. cause corrosion in the washer-dryer. Tip: When adding fabric conditioner, Do not use colour run or dye re- activate the...
  • Page 56 WASHING Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele wash- ing machines. See “Detergents and care products” for more information about these detergents. Miele UltraPhase 1 Miele capsules and 2    ...
  • Page 57 WASHING Recommended detergents in accordance with Directive (EU) No. 1015/2010 The recommendations apply to the temperature ranges given in the section “Washing” in the Programme chart. Universal Colour Delicates and Special woollens detergents   ECO 40–60 – –   Cottons –...

  • Page 58: Drying

    DRYING - Jersey fabrics (e.g. T-shirts, under- Separate drying wear) tend to shrink when they are The separate drying programme washed for the first time. Therefore, should be run if the load in the wash do not overdry the fabrics to prevent programme is greater than the max- them from shrinking further.

  • Page 59: Select A Programme

    - Saved favourite programmes  sensor control. - The washing/drying assistant The main menu will then appear in the display. - Miele MobileStart Selecting a programme  Touch the Drying  sensor control.  11:02 Drying ...

  • Page 60: Selecting Programme Settings

    DRYING Timer  3. Selecting programme set- tings You can use the Timer to set the finish time or the start time for a programme. Selecting a thermospin spin speed See “Timer/SmartStart” for further in- The preset thermospin spin speed for formation.

  • Page 61: Loading The Washer-Dryer

    DRYING The door will lock and the wash pro- 4. Loading the washer-dryer gramme will start. Open the door The programme status will appear in  Reach under the door grip and pull the display. the door open.   11:02 Drying ...

  • Page 62: End Of The Programme/Unloading Laundry

    DRYING  Add or remove laundry. 6. End of the programme/un- loading laundry  Close the door. In the anti-crease phase, the drum con-  Touch the Start/Stop sensor control. tinues to turn for up to 150 min after the The programme continues. end of the programme.

  • Page 63: Programme Chart

    DRYING Programme chart * Weights are based on the weight of dry laundry. For further information on Timed drying, see the end of the Programme chart. ECO 40–60 Max. load 5.0 kg* Normal Cotton textiles: T-shirts, underwear, baby clothes, workwear, jackets, covers, aprons, overalls, hand towels, bath towels, bathrobes and flannelette/bed linen Cottons Max.
  • Page 64 DRYING Delicates Max. load 1.0 kg* Normal plus, Normal, Hand iron, Timed drying Delicate items with the  symbol on the care label made of syn- Items thetic fibres, artificial silk, easy care cotton or mixed fibres, e.g. shirts, blouses, lingerie and evening wear with sequins and beading. Reducing the load will reduce creasing.
  • Page 65 DRYING Freshen up Max. load 1.0 kg* Normal, Hand iron, Timed drying Items Clean dry garments and garments that have been worn briefly and are not soiled The laundry is dampened before the programme starts to help re- duce creasing. - Normal: for garments that are required immediately. - Hand iron: for garments that are to be ironed or hung out to dry completely on a coat hanger.
  • Page 66 DRYING Sportswear Max. load 2.5 kg* Normal plus, Normal, Hand iron, Timed drying Items Sportswear which is suitable for drying in a tumble dryer Dark garments Max. load 3.0 kg* Normal plus, Normal, Hand iron, Timed drying Items Black and dark items made from cotton or mixed fibres Trainers Max.
  • Page 67 DRYING Cottons hygiene Max. load 5.0 kg* Normal Items Cottons and linen fabrics, which are in direct contact with the skin, e.g. underwear, nappies, bed linen Note The laundry will feel drier because of the longer temperature holding time. Automatic plus Max. load 3.0 kg* Normal plus, Normal, Hand iron, Timed drying Items Mixed loads of garments suitable for the Cottons and Minimum iron...

  • Page 68: Timed Drying

    DRYING Cottons Max. load 5.0 kg* Normal Items Cotton items such as those described under Cottons Normal with normal residual moisture - The Cottons  programme is the most energy-efficient for dry- ing cotton items with normal residual moisture levels. Note for test institutes: the Cottons  programme is the test programme in accordance with Regulation 392/2012/EU for energy labelling, measured in ac- cordance with EN 61121.

  • Page 69: Thermospin

    DRYING SingleDry Thermospin For efficiently drying a very small load A thermospin is carried out in some size (< 1 kg) in a normal drying pro- drying programmes to reduce energy gramme. consumption. A drying time is preset. You can change Thermospin is not carried out if timed the drying time.

  • Page 70: Washing And Drying

     Touch the sensor control for that pro- gramme. The display will then change to the standard menu for the programme. There are 3 other ways to select a pro- gramme: - Saved favourite programmes - The washing/drying assistant - Miele MobileStart...

  • Page 71: Selecting Programme Settings

    WASHING AND DRYING 4. Selecting programme set- 5. Adding detergent tings  Dispense detergent with TwinDos CapDosing or via the detergent drawer.  Select the desired temperature, spin speed and drying level and confirm 6. Starting/ending the pro- each with OK. gramme The minimum spin speed cannot be ...

  • Page 72: After Each Washing Or Drying Programme

    After each washing or drying programme  Open the door fully. Use the programme to Rinse out fluff prevent fluff from collecting in the  Risk of burning due to hot metal. drum and suds container, particularly The metal cap located on the inside after drying.

  • Page 73: Changing The Programme Sequence

    Changing the programme sequence Selecting another programme Changing a programme (safety lock)  Close the door. A programme, temperature, spin speed  Select the programme you want to or selected options cannot be changed use. once the machine has been success- ...

  • Page 74: Favourite Programmes

    Favourite programmes Creating favourites Entering a name You can save your own customised It is best to select short, memorable wash programmes under names of your names. choice.  Touch the desired letters or charac- ters. Option 1  Confirm with the Save  sensor control.

  • Page 75: Washing/Drying Assistant

    Washing/drying assistant The assistant helps you with washing The programme which has been and drying loads consisting of items tailored to your laundry is ready to start. with different care labels. The washing Helpful tips are sometimes displayed machine will use the list of items to put before the start of the programme.

  • Page 76: Timer/Smartstart

    Timer/SmartStart Timer Deleting the timer The timer can be used to set the time The selected timer can be deleted be- you wish a programme to finish or start fore the programme starts. at. The programme start can be delayed ...
  • Page 77 Timer/SmartStart SmartStart Setting the time period The SmartStart function lets you If you have activated in the SmartGrid define a time period during which your settings, SmartStart by SmartFinish washer-dryer will start automatically. will appear in the display instead of The appliance will start on receipt of a when you touch Start at...

  • Page 78: Cleaning And Care

    The hoses can be- come blocked and would then need to be cleaned by the Customer Ser- vice Department. Clean the TwinDos system. To clean the system, you need either a “TwinDos Care” cleaning cartridge or a TwinDos refill container, available from www.shop.miele.com.

  • Page 79: Clean Machine

    Tip: Optimum results can be achieved the drum before starting the pro- by using Miele machine cleaner. Altern- gramme. atively, a multi-purpose detergent can be used. Starting the programme ...

  • Page 80: Cleaning The Casing And Control Panel

    Cleaning and care Cleaning the casing and con- Cleaning the detergent dis- trol panel penser drawer Washing at low temperatures and the  Risk of electric shock from mains use of liquid detergent can lead to a voltage. build-up of mould and bacteria in the The mains voltage is applied to the detergent dispenser drawer.
  • Page 81 Cleaning and care Cleaning the siphon and the channel Cleaning the detergent dispenser drawer housing  Pull the siphon out of the  compart- ment and clean it under warm run-  Use a bottle brush to remove deter- ning water. gent residues and limescale from the jets inside the detergent dispenser ...

  • Page 82: Cleaning The Water Intake Filter

    Cleaning and care Cleaning the water intake filter The washer-dryer has a filter to protect the water intake valve. The filter at the open end of the water inlet hose should be checked approximately every 6 months. Perform this check more of- ten if there are frequent interruptions to the external water supply.

  • Page 83: Problem Solving Guide

    The door is not closed properly. The door lock could in the display: not engage.   The door will not lock.  Close the door again. Call Service.  Start the programme again.  If the fault message appears again, contact the Miele Customer Service Department.

  • Page 84: Fault Message After A Programme Has Been Interrupted

    The water protection system has reacted.  Waterproof system  Close the stopcock. activated. Close stopcock and call  Call the Miele Customer Service Department. Service There is a fault.  Fault F. If restart  Disconnect the washer-dryer from the electricity fails, call Service.

  • Page 85: Fault Message At The End Of A Programme

     Remove the fluff with your finger. Do not use any sharp or pointed tools to do this.  Start a wash programme again after cleaning. If the fault message appears again, contact the Miele Customer Service Department. The washer-dryer can still be used but with reduced functionality.
  • Page 86  Check whether the maximum delivery head of 1.0 m has been exceeded. If the fault message appears again, contact the Miele Customer Service Department. The washer-dryer can still be used but with reduced functionality. No drying or wash programme using a temperature ...

  • Page 87: Problems With Twindos

    Problem solving guide Problems with TwinDos Problem Cause and remedy The cartridge is empty.  Fit a new cartridge or  Replace the cartridge. fill container   Check whether the laundry is clean. There may not have been enough detergent. Wash the laundry again if necessary.

  • Page 88: Problems With Twindos

    Problem solving guide Problems with TwinDos Problem Cause and remedy There are dark specks Mould has developed in the detergent. in the liquid detergent.  Pour the liquid detergent out of the container and then clean the container thoroughly. No detergent and/or Automatic dispensing has not been activated.

  • Page 89: General Problems With The Washer-Dryer

    Problem solving guide General problems with the washer-dryer Problem Cause and remedy The washer-dryer is not The machine feet are not level. steady during a spin  Level the washer-dryer and secure the feet. cycle. Unusual pumping This is not a fault. These slurping noises occur at noises.
  • Page 90 Problem solving guide General problems with the washer-dryer Problem Cause and remedy Fabric conditioner is not The siphon tube is not correctly positioned or is completely dispensed clogged. or too much water re-  Clean the siphon, see “Cleaning and care - Clean- mains in the ...
  • Page 91  In order to prevent bacteria and unpleasant odours building up in the machine, run the Clean machine programme using the Miele dishwasher and wash- ing machine cleaner or powder detergent. The door and the detergent dispenser drawer were left open after washing.

  • Page 92: An Unsatisfactory Wash Result

    They do not remove fruit, coffee and tea result. stains.  Use the Miele 2 Phase System. The targeted addi- tion of UltraPhase 2 during the wash process re- moves stains effectively.  Use a general purpose powder detergent contain- ing a bleaching agent.

  • Page 93: Unsatisfactory Drying Results

    Problem solving guide Unsatisfactory drying results Problem Cause and remedy The laundry is too damp The load is too small. The electronics could not as- after drying and sess the residual moisture correctly. Check load appears in the  Start the programme again and instead of a drying display.

  • Page 94: The Door Will Not Open

     Wait until the temperature in the drum has de- the display. creased and the message has gone out in the dis- play. The following appears The door lock has jammed. in the display:   Call the Miele Customer Service Department. The door lock is jammed. Call Service.

  • Page 95: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/ Remove the drain filter, though not or power cut completely.  Switch the washer-dryer off.  Place a suitable container under the access panel, e.g.
  • Page 96 Problem solving guide Cleaning the drain filters  Risk of damage from leaking wa- ter. Water will escape from the washer- dryer if you forget to replace the drain filters. Replace the drain filters correctly and tighten them securely. Opening the door ...

  • Page 97: Service

    In the event of any faults which you For information on the appliance war- cannot remedy yourself, please contact ranty specific to your country please your Miele dealer or the Miele Customer contact Miele. See back cover for ad- Service Department. dress.

  • Page 98: Installation

    *INSTALLATION* Installation Front view a Water inlet hose (waterproof metal, e Detergent drawer braided) f Door b Electrical connection g Access to drain filters, drain pump c Flexible drain hose (with detachable and emergency release elbow) h Access panel for TwinDos containers d Control panel i 4 height-adjustable feet...

  • Page 99: Rear View

    *INSTALLATION* Installation Rear view a Protruding lid for holding when mov- d Safety caps for transit bars ing the appliance e Transport clips for water inlet hoses b Drain hose and drain hoses c Water inlet hose f Electrical connection...

  • Page 100: Installation Surface

    *INSTALLATION* Installation Installation surface Carrying the washer-dryer to its installation site A concrete floor is the most suitable in- stallation surface. It is far less prone to  Danger of injury due to unse- vibration during the spin cycle than cured lid.
  • Page 101 *INSTALLATION* Installation  Pull out the transit bar.  Pull out the transit bar. Covering holes Removing the right-hand transit bar  Danger of injury from sharp edges. There is a danger of injury from reaching into holes that are not covered.

  • Page 102: Refitting The Transit Bars

    *INSTALLATION* Installation Refitting the transit bars Installing under a worktop  Building under kits* must only be in- Risk of damage from incorrect stalled/dismantled by a specialist. transport. The washer-dryer may become dam- - A special building under kit* is re- aged if moved without the transit quired.

  • Page 103: Aligning The Washer-Dryer

    *INSTALLATION* Installation Aligning the washer-dryer The washer-dryer must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the washer-dryer to move about. Screwing out and adjusting the feet The 4 adjustable feet are used to level the washer-dryer.

  • Page 104: The Water Protection System

    Installation Electronic unit and casing The water protection system - The floor tray The Miele water protection system pro- tects all parts of the washer-dryer from Any leaking water is collected in a water damage. floor tray in the base of the washer- dryer.

  • Page 105: Water Intake

    *INSTALLATION* Installation Maintenance Water intake Only use a genuine Miele hose that has  Health risk and risk of damage been pressure tested to withstand at due to contaminated incoming water. least 14,000 kPa should you ever need The quality of the incoming water a replacement.

  • Page 106: Water Drainage

    If re- quired, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max.

  • Page 107: Electrical Connection

    If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from the Miele Customer Ser- vice Department). For safety reasons, such replacement may only be carried out by a qualified technician or the Miele Customer Service Department.

  • Page 108: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 637 mm Depth with door open 1055 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Weight Approx. 98 kg Capacity, washing 8.0 kg dry laundry Capacity, drying 5.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating...

  • Page 109: Conformity Declaration

    Technical data Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk - For service, information, operating instructions etc: go to www.miele.co.uk/do- mestic/customer-information-385.htm and enter the name of the product or the...

  • Page 110: Consumption Data

    Consumption data Load Energy Water Programme running time  kWh litres h:min Main wash Cottons 1.35 2:29 60 °C 0.97 2:59  0,90 2:39 40 °C 20 °C 0.35 2:39 0.32 1:59 Minimum iron 30 °C Woollens  30 °C 0.23 0:39 QuickPower 40 °C 0.58 0:49 Express* 40 °C 0.33...
  • Page 111 Consumption data Note for comparison tests Consumption data and programme running times can vary from the nominal val- ues given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, residual moisture levels when drying, fluctuations in the mains voltage and any options selected.
  • Page 112 Consumption data...

  • Page 113: Garment Care Label Symbols

    Garment care label symbols Drying Washing The number of dots indicates the dry- The figure quoted in the bucket is the ing temperature maximum temperature the garment can be washed at. The number of  Normal temperature bars under the symbol indicates the ...

  • Page 114: Settings

    It can be set to one of 7 different levels You can enter any code. or switched off altogether. If you forget the PIN code, the washer-dryer will have to be un- locked by the Miele Customer Ser- vice Department. Make a note of your new PIN code.

  • Page 115: Display Brightness

    UltraPhase 1 and 2 can only be dis- pensed as a package. If a different agent is selected, the setting for the other compartment is automatically de- leted. The following agents can be used: Miele UltraPhase 1 Miele UltraPhase 2 Universal detergent Colour detergent Delicates detergent Delicates/Woollens Fabric conditioner Follow the manufacturer’s instruc-...

  • Page 116: Soiling

    Settings Change dosage Maximum rinse level The water level in the rinses can be The values set for dispensing deter- permanently set to the highest value. gent from compartments  and  can be checked and corrected. This function is important for allergy sufferers as it achieves excellent rinse Soiling results.

  • Page 117: Longer Pre-Wash Cottons

    Settings Longer Pre-wash Cottons Comp laundry protection If you require a longer pre-wash, you The maximum final spin speed can be can extend the standard pre-wash limited to prevent laundry forming a time of 25 minutes. ring around the drum. Options Comp laundry protection  setting is only effective with continuous washing...

  • Page 118: Extended Cool Down

    Deactivate The setting is only visible if Miele@home is activated. Miele@home remains set up, the WiFi function is switched off. Activate The setting is only visible if Miele@home is deactivated.

  • Page 119: Remote Control

    A new connection setup has to be car- This function can be used for starting ried out in order to use Miele@home your washer-dryer automatically at a again. time when the energy tariff of your en- ergy supplier is more economical.

  • Page 120: Remote Update

    Miele@mobile app. Miele@home have been met (see “Be- A message will appear in your washer- fore using for the first time” – dryer display if a software update is “Miele@home”).
  • Page 121 Settings Changing a setting The settings are used to alter the washer-dryer's electronics to suit dif-  Change the value displayed and con- ferent requirements. Settings can be firm with OK ... altered at any time.  ... or touch an option to select it. Accessing the Settings menu An option which is selected will be highlighted orange.

  • Page 122: Appliance Parameters

    Appliance parameters Installation requirements Copyrights and Licences Low water pressure Miele uses their own and third party If the water pressure is too low, the software which is not subject to any so- washer-dryer will stop the programme called Open Source Licence for the op- and a water inlet fault message will eration and control of the appliance.

  • Page 123: Temperature Reduction

    Settings Temperature reduction At high altitudes, water has a lower boiling point. Miele recommends ac- tivating the reduced temperature set- ting at altitudes of 2000 m or above to prevent water from boiling. The max- imum temperature is reduced to 80 °C even if a higher temperature is selec- ted.

  • Page 124: Detergents And Care Products

    - Best results at 20/30/40/60/95 °C this washing machine. All the products - Radiant white laundry thanks to have been designed for Miele washing powerful formula with active oxygen machines. - Excellent stain removal even at low...

  • Page 125: Specialist Detergents

    - For down-filled items - Visibly renews fabric with just one wash - Retains the elasticity and breathabil- ity of down - Special Miele formula with No- vozymes technology - Lanolin for effective cleaning and gentle care - Removes pilling and renews colour...

  • Page 126: Fabric Care

    Detergents and care products Fabric care  Machine care These fabric care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos dis- Fabric conditioner cap pensing system - Fabric conditioner for freshly scented - Use before a prolonged downtime (at laundry least 2 months) - Pure and thorough cleanliness with a...
  • Page 127 United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk Australia Ireland South Africa Miele Australia Pty. Ltd. Miele Ireland Ltd. Miele (Pty) Ltd. ACN 005 635 398 2024 Bianconi Avenue...
  • Page 128 WTR 860 WPM en-GB M.-Nr. 11 584 430 / 02...

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