Kenwood DDX396 Instruction Manual page 65

Troubleshooting Troubleshooting
"Limited Connectivity" appears.
 The connection with the Pandora application
cannot be established.
"Pandora not available" appears.
 You cannot use the Pandora application from
the area where you are currently trying to access
Pandora.
"Try again later" appears.
 The Pandora server is under maintenance.
"Station does not exist" appears.
 The selected station has been deleted by another
device or has expired.
"Cannot create a Station" appears.
 You cannot create a station during the read-
only mode or when network connection is not
established.
* Only for DDX396/DDX376BT/DDX276BT/DDX26BT.
SiriusXM Satellite Radio*
"SXM No Signal" appears.
 Make sure the SiriusXM Satellite Radio antenna is
mounted outside the car. Move the car to an area
with a clear view of the sky.
"SXM Check Antenna" appears.
 Check the SiriusXM Satellite Radio antenna
connection, and make sure the antenna is firmly
attached to the tuner.
 Check whether the SiriusXM Satellite Radio antenna
cable is bent or broken. If it is damaged, replace the
whole antenna unit.
"SXM Check Tuner" appears.
 Make sure the SiriusXM Connect Vehicle Tuner is
connected to the unit.
"SXM Chan Unavailable" appears.
(Appears on the screen for about 5 seconds, then
returns to the previous channel):
 The selected channel is no longer available. Select
another channel or continue listening to the
previous channel.
"SXM Ch Unsubscribed" appears.
(Appears on the screen for about 5 seconds, then
returns to the previous channel)
 The selected channel is not part of your current
subscription plan. Call 1-866-635-2349 to subscribe.
"SXM Subscription Updated – Press Return to
Continue" appears.
 Your subscription has been updated. Press the
appropriate button to continue.
"SXM Channel Locked" appears.
 The selected channel has been locked by the
parental controls. Enter the unlock code when you
are asked.
"SXM Incorrect Lock Code" appears.
 The selected channel is a mature or parental lock
channel, and locked by the parental lock or user
lock code. Enter the correct lock code.
* Only for DDX396/DDX376BT/DDX276BT/DDX26BT.
Bluetooth
Phone sound quality is poor.
 Reduce the distance between the unit and the
Bluetooth mobile phone.
 Move the car to a place where you can get a better
signal reception.
The sound is interrupted or skipped while using a
Bluetooth audio player.
 Reduce the distance between the unit and the
Bluetooth audio player. Disconnect the device
connected for Bluetooth phone.
 Turn off, then turn on the unit.
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be controlled.
 Check whether the connected audio player
supports AVRCP (Audio/Video Remote Control
Profile).
The Bluetooth device does not detect the unit.
 Search from the Bluetooth device again.
The unit does not pair with the Bluetooth device.
 For devices compatible with Bluetooth 2.1:
Register the device using a PIN code. (Page 34)
 For devices compatible with Bluetooth 2.0:
Enter the same PIN code for both the unit and
target device. If the PIN code of the device is not
indicated in its instructions, try "0000" or "1234."
 Turn off, then turn on the Bluetooth device.
ENGLISH 63