Department Calling - NEC Aspire Manual

Hold on CO Calls No Longer Immediately Recalls
The operation of the Cordless II and Cordless Lite II phones have been enhanced when placing an
outside call on hold.
With older software, if an outside caller was placed on hold by a Cordless II/Cordless Lite II user
and the user then pressed the TALK button to hang up, the call would immediately recall the user.
With software 4.0V+, if the phone has a line key (Program 15-07-01 or SC 851: *01) or a loop key
(Program 15-07-01 or SC 851: *02 or *05) programmed, the call will remain on hold and recall
only after the hold recall timer has expired (Program 24-01-01). However, without these keys (with
software 4.0V only), when placing a call on hold and pressing the TALK button to hang up, the call
would immediately ring back.
Software 4.0W further enhances the operation so that a user without a line or loop key programmed
can place a caller on hold and press the TALK button. The call will remain on hold and recall only
after the hold recall timer has expired (Program 24-01-01).
Intercom calls will still recall immediately if the Cordless II/Cordless Lite II user presses TALK
after placing an internal call on hold.

Department Calling

Aspire S
• Available - 8 Department Groups.
Description
With Department Calling, an extension user can call an idle extension within a preprogrammed
Department Group by dialing the group's pilot number. The call would ring the Þrst available
extension in the group. For example, this would let a caller dial the Sales department just by know-
ing the Sales department's pilot number. The caller would not have to know any of the Sales depart-
ment's extension numbers.
There are two types of routing available with Department Calling: Priority Routing and Circular
Routing. With Priority Routing, an incoming call routes to the highest priority extensions Þrst.
Lower priority extensions ring only if all higher priority extensions are busy. With Circular Rout-
ing, each call rings a new extension (with circular routing, a new call will ring the extension which
has been idle the longest in the group). The ringing order is based on an extension's priority. In a
Department Group with extensions 310 (Priority 1), 311 (Priority 2) and 312 (Priority 3)
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Note: When programming, the high priority extensions have low priority numbers. For example,
priority 1 has a higher priority than priority 10.
Product Description
The Þrst call rings 310.
The second call rings 311.
The third call rings 312.
The fourth call rings 310 and the cycle repeats.
Aspire M/L/XL
• Available - 64 Department Groups.
Section 3: Features
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