Trunk Group Routing - NEC Aspire Manual

Section 3: Features

Trunk Group Routing

• Available - 8 trunk groups and 8 routes.
Description
Outbound Call
184
This service code can also be used with the VRS. This provides the caller listening to the VRS mes-
sage with the ability to transfer their call and have it ring the external page. The code the caller
would dial is deÞned in Program 25-06-02 : VRS/DISA One-Digit Code Attendant Setup.
Transfer Key Can Place Call on Hold
Depending on your software version, while on a call, if the Transfer key (Pgm 15-07 or SC 851: 06)
is pressed, the call will be placed on hold. With older software, pressing the Transfer key will not
place an existing call on hold.
Step Transfer for Automatic Trunk-to-Trunk Transfer Feature Added
The Aspire enhances the Automatic Trunk-to-Trunk Transfer feature. If the destination to which a
trunk has been transferred receives no answer (following the timer set in Program 24-02-12), the
system can then automatically Step Transfer the call to a new destination. Up to 8 different destina-
tion numbers can be deÞned (Program 14-01-26).
Notes:
● With DID trunks, if the DID Transfer Destination (Program 22-11-04) is allowed, if the Auto-
matic Trunk-to-Trunk Transfer programming is deÞned, the DID trunks will follow the Step
Transfer.
● If the Step Transfer reaches the last deÞned destination for a call and there is still no answer,
the call will continue to ring the last number - it will not restart dialing the Þrst destination.
Aspire S
Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Rout-
ing code (9) for trunk calls. Trunk Group Routing routes calls in the order speciÞed by system pro-
gramming. If a user dials 9 and all trunks in the Þrst group are busy, the system may route the call
to another group. When you're setting up your system, Trunk Group Routing will help you mini-
mize the expense of toll calls. For example, if your system has outbound WATS lines, OCC lines
and DDD lines, use Trunk Group Routing to route calls to the WATS lines Þrst.
Route 1
WATS
Least Expensive
First Choice
Aspire M/L/XL
• Available - 100 trunk groups and 100 routes.
Route2
OCC
Moderately
Expensive
Second Choice
Route 3
DDD
Most Expensive
Third Choice
Product Description