Station Message Detail Recording - NEC Aspire Manual

Station Message Detail Recording

Aspire S
• Available.
• This feature requires a connection to the system using a
CTA or CTU adapter, or through the serial, or LAN port
on the Aspire ENTU. (The LAN port only provides
information through LAN-capable programs, such as
HyperTerminal. Printing of the SMDR information must
be done from within that program.)
• SMDR output includes Caller ID with software 4.0E+.
Description
Station Message Detail Recording (SMDR) provides a record of the system's trunk calls. Typi-
cally, the record outputs to a customer-provided printer, terminal or SMDR data collection device.
SMDR allows you to monitor the usage at each extension and trunk. This makes charge-back and
trafÞc management easier.
SMDR provides the following options:
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Product Description
Abandoned Call Reporting
The SMDR report includes calls that rang into the system but were unanswered (i.e., aban-
doned). SMDR can include all abandoned calls or only those abandoned calls that rang longer
than the speciÞed duration. The Abandoned Call Report helps you keep track of lost business.
Blocked Call Reporting
When Toll Restriction blocks a call, you can have SMDR print the blocked call information.
Or, you can have SMDR exclude these types of calls. With Blocked Call Reporting, you can
better customize Toll Restriction for the site's application.
Customized Date Format
The SMDR header can show the report date in one of three formats: American, European or
Japanese. Set the format for your preference.
Transferred Call Tracking
SMDR shows each extension's share of a transferred call. If an outside call is transferred
among four extensions, SMDR shows how long each of the callers stayed on the call.
Data Call Tracking
Data Call Tracking can log the system's internal data calls. Since SMDR normally logs exter-
nal (trunk) data calls, Data Call Tracking lets you get a complete picture of data terminal
activity.
Aspire M/L/XL
• Available.
• This feature requires a connection to the system using a
CTA or CTU adapter, or through the serial or USB port
on the Aspire NTCPU (requires the USB driver which
can be downloaded from the NEC Technical Support
web site - ws1.necii.com).
• The LAN port on the Aspire NTCPU can be used with
1.02+. (The LAN port only provides information
through LAN-capable programs, such as HyperTermi-
nal. Printing of the SMDR information must be done
from within that program.)
• SMDR output includes Caller ID with software 4.0E+.
Section 3: Features
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