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Control panel message
2218-ME Firmware Version should be updated
2219-USB Key Provisioning file has invalid
header identifier
2220-USB Key Provisioning file has mismatch
version
Invalid Electronic Serial Number
Parity Check 2
Interpreting POST diagnostic front panel LEDs and audible codes
This section covers the front panel LED codes as well as the audible codes that may occur before or during
POST that do not necessarily have an error code or text message associated with them.
WARNING!
board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect
the power cord from the wall outlet and allow the internal system components to cool before touching.
NOTE:
Look for flashing LEDs on the front panel of the computer and refer to the following table to
determine the front panel LED codes.
Recommended actions in the following table are listed in the order in which they should be performed.
Not all diagnostic lights and audible codes are available on all models.
Activity
White Power LED On.
White Power LED flashes every
two seconds.
Description
ME firmware must be updated to match current
functionality contained in the system BIOS.
Provisioning file contained on the USB key has
been corrupted or is not a valid version for the
current ME firmware.
Provisioning file contained on the USB key is
not a valid version for the current ME firmware.
Electronic serial number is missing.
Parity RAM failure.
When the computer is plugged into an AC power source, voltage is always applied to the system
Beeps
None
None
Possible cause
Computer on.
Computer in Suspend to
RAM mode (some models
only) or normal Suspend
mode.
Interpreting POST diagnostic front panel LEDs and audible codes
Recommended action
1.
Update to the latest ME firmware version.
2.
If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version.
3.
If the error still persists, replace the
system board.
1.
Recreate the provisioning file using third
party management console software.
2.
If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME firmware version.
3.
If the error still persists, replace the
system board.
1.
Reboot the computer.
2.
If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME firmware version.
3.
If the error still persists, replace the
system board.
Enter the correct serial number in Computer
Setup.
Run Computer Setup and Diagnostic utilities.
Recommended action
None
None required. Press any key or move the mouse to
wake the computer.
73
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