4.5 Display
Image quality deteriorates (a ghost, a blot of a character, etc.).
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□ Are interface cables properly connected?
Check the cable connection referring to page 55.
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Check if either or both of the cable and cable connector are defective and any connector pin is bent or dirt.
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If the cable or connector is defective, contact your service representative to request the replacement of
the cable with a new one.
□ Is the resolution properly specified?
Confirm the resolution of display by referring the resolution specified in server side or referring to page 80.
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□ Is MONITOR TYPE of KVM switch unit correctly configured? (When KVM switch unit is connected with the
console drawer)
Incorrect MONITOR TYPE information of KVM switch unit may affect resolution of server that unable to
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display on LCD screen. Specify MONITOR TYPE information correctly by referring to the User's Guide of
KVM switch unit.
□ Is display of console drawer synchronized with that of server?
Make sure the synchronization of display unit by referring to page 80.
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A flicker, a noise, a gap of a screen, or no display occurs when switching the server port of KVM
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switch unit.
□ Are interface cables properly connected?
Check cable connection by referring to the User's Guide of KVM switch unit.
→
Check if either or both of the cable and cable connector are defective and any connector pin is bent or dirt.
→
If the cable or connector is defective, contact your service representative to request the replacement of
the cable with a new one.
□ Is the resolution properly specified?
Confirm the resolution of display by referring the resolution specified in server side or referring to page 80.
→
□ Is MONITOR TYPE of KVM switch unit correctly configured? (When KVM switch unit is connected with the
console drawer)
Incorrect MONITOR TYPE information of KVM switch unit may affect resolution of server that unable to
→
display on LCD screen. Specify MONITOR TYPE information correctly by referring to the User's Guide of
KVM switch unit.
□ Is display of console drawer synchronized with that of server?
Make sure the synchronization of display unit by referring to page 80.
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□ Do you switch the server port between several servers?
If a server port is changed, a signal may be unable to be synchronized, and adjustment work may be
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needed. This is not the fault of the console drawer or a server, although it may occur due to the
characteristic of the internal circuit of the console drawer.
Change setting of display by referring to page 73, or on server side.
No image is displayed on screen.
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□ Did screen display correct image immediately before?
Express5800 Series 17.3-inch LCD Console Drawer (1port) User's Guide
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