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SCSI bus to the host, but the
preventing communication.
autoloader does not respond.
The autoloader does not
A problem with either the Ethernet
communicate with the host
cabling or network configuration is
system through the Ethernet.
preventing communication.
The application software reports
The current host backup software or
a failure locating a piece of media
autoloader inventory has been lost.
or fails to move a piece of media
as requested.
The application software reports
The current media is defective, or the
an error while reading or writing
internal tape drive needs to be
a piece of media.
cleaned.
Other failures occur.
Operator Control Panel Error Display
The Operator Control Panel (OCP) is used for operator input, and to display status and error information output. Errors generated by the autoloader hardware
result in error codes unique to the Dell PowerVault 124T. These errors codes are displayed on the OCP along with a brief description of the error. Further
information and recommended actions for Dell PowerVault 124T error codes can found in
Errors generated by the internal tape drive are presented in terms of industry standard TapeAlerts. TapeAlerts are also displayed on the OCP along with a
brief description of the error. Further information and recommended actions for tape drive TapeAlerts can be found in
Checking for Errors
Errors are problems that occur while operating the autoloader. They prevent the autoloader from completing a specific action. When an error occurs, two
things can happen:
An error message appears on the Operator Control Panel (OCP) or in the Remote Management Unit (RMU) screen.
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Verify that the host application and the device drivers are installed with
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the most current patches to support the autoloader.
Verify that LUN scanning is enabled on the host bus adapter.
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Contact support.dell.com.
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Verify that the Ethernet cable is connected to the correct hub.
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Verify the Ethernet configuration settings through the
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the DHCP server is available, Ethernet status should indicate DHCP,
otherwise, you must set a unique static IP address and a sub-net mask.
The static IP address of the autoloader must be on the same sub-net as
the host.
If connected directly to the host system, a cross-over cable must be used.
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Power off the autoloader by turning off the system from the front panel
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LCD, wait at least 10 seconds, and turn it back on.
Contact support.dell.com.
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Use the
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expected location internal to the autoloader.
Using the Remote Management Unit diagnostic tool, execute the
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Inventory Test
Using the Remote Management Unit diagnostic tool, execute the
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Moves
test. Note: a minimum of two pieces of media are required for this
test.
Issue an Autoloader Reset either by using the
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Diagnostic
front panel.
Retry inventory within the software application.
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Contact support.dell.com.
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Try a different piece of media.
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Use a cleaning cartridge to clean the internal tape drive.
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Issue an Autoloader Reset either by using the
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Diagnostic
panel.
Retry the job within the software application.
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Contact support.dell.com.
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Refer to
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Issue an Autoloader Reset either by using the
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Diagnostic
front panel LCD.
Contact support.dell.com.
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Table
Get other manuals https://www.bkmanuals.com
Remote Management Unit
tool and verify that the media is in the
test.
Remote Management Unit
page Autoloader Reset or by turning the power off from the
Remote Management Unit
page Autoloader Reset, or cycle the power from the front
Front Panel Error Display
for error-specific instruction.
Remote Management Unit
page Autoloader Reset, or by turning the power off from the
2.
Table
3.
front panel
LCD. If
Loader
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