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Motorola MXP600 Manual

Motorola MXP600 Manual

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MXP600 Basic Service
Manual
MAY 2023
*MN006362A01*
MN006362A01-AL
©
2023 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola MXP600

  • Page 1 MXP600 Basic Service Manual MAY 2023 *MN006362A01* MN006362A01-AL © 2023 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Table Of Contents

    MN006362A01-AL Contents Contents List of Figures......................7 List of Tables....................... 8 Legal and Compliance Statements................9 Intellectual Property and Regulatory Notices.................9 Compliance with RF Exposure Standards................... 10 Federal Communication Commission (FCC) Regulations..........10 RF Energy Exposure Awareness, Control Information, and Operational Instructions for Occupational Use....................
  • Page 3 MN006362A01-AL Contents 2.5 Global Navigation Satellite System (GNSS) Section............. 27 2.6 Bottom and GCAI Connectors....................28 Chapter 3: Programming the Radio...............31 Chapter 4: Test Setup and Testing................32 4.1 Performing Typical Test Setup....................32 4.1.1 Assembling Procedures for Alternative Test Setup..........33 4.1.2 Disassembling Procedures for Alternative Test Setup..........34 4.2 Transmitter/Receiver Test.....................
  • Page 4 MN006362A01-AL Contents 6.3 Accessories Replacement Parts List..................70 Chapter 7: Radio Disassembly and Reassembly..........75 7.1 Torque Specification Chart....................75 7.2 Installing or Uninstalling the MicroSD Card................75 Installing the MicroSD Card....................75 Uninstalling the MicroSD Card..................78 7.3 Installing or Uninstalling the SIM Card...................79 Installing the SIM Card......................79 Uninstalling the SIM Card....................
  • Page 5 MN006362A01-AL Contents 7.5.3 Installing the Display Assembly................128 7.5.4 Installing the Keypad Flex Assembly..............131 Installing the Keypad Flex Assembly (For PMHN4457_, PMHN4462_)....133 7.5.5 Installing the Vibrator Assembly................134 7.5.6 Installing the VA Connector Seal................135 7.5.7 Installing the Coin Cell Battery................136 7.5.8 Installing the Main PCB..................137 7.5.9 Installing the Bottom Connector................141 7.5.10 Installing the Model Label..................
  • Page 6 MN006362A01-AL Contents 10.5 Service Replacement Kit Matrix..................177 Chapter 11: Service Aids..................181 Warranty and Service Support................182 Warranty Period and Return Instructions...................182 After Warranty Period........................ 182 Glossary........................183...

  • Page 7: List Of Figures

    Figure 6: RF Block Insertion........................34 Figure 7: RF Block Removal........................35 Figure 8: MXP600 Exploded View 1.......................62 Figure 9: MXP600 Exploded View 1 (For PMHN4457_, PMHN4462_)..........63 Figure 10: MXP600 Exploded View 2.....................66 Figure 11: MXP600 Exploded View 3.....................68 Figure 12: MXP600 Exploded View 4 ....................69 Figure 13: Vacuum Leak Test Setup....................

  • Page 8: List Of Tables

    Table 29: Service Information – Telephone Numbers and Addresses of the Asia and Pacific Motorola Solutions Centers......................174 Table 30: Recommended Programming Equipment................176 Table 31: Model Plate...........................177 Table 32: Service Replacement Kit for MXP600.................. 177 Table 33: Service Replacement Kit Matrix for Main Board..............179 Table 34: Service Aids List........................181...

  • Page 9: Legal And Compliance Statements

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 10: Compliance With Rf Exposure Standards

    © Compliance with RF Exposure Standards Your Motorola Solutions two-way radio is designed and tested to comply with various national and international standards and guidelines for human exposure to radio frequency electromagnetic energy. Your Motorola Solutions two-way radio complies with the following RF energy exposure standards and guidelines: •...

  • Page 11: Rf Exposure Compliance And Control Guidelines

    Use of non-Motorola Solutions-approved antennas, batteries, and accessories may exceed IEEE/ ICNIRP RF exposure guidelines. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, contact your dealer or local Motorola Solutions contact. Your nearest dealer can be found at www.motorolasolutions.com. Additional Information...

  • Page 12: Safety Information

    MN006362A01-AL Safety Information Safety Information This chapter is an extract of the multilingual safety booklet publication. For the latest safety information, refer to the separate safety booklet delivered with your radio. RF Energy Exposure and Product Safety Guide CAUTION: Before using this radio, read the guide enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.

  • Page 13: Operational Warnings

    MN006362A01-AL Safety Information • Use hands-free operation, if available. • Pull off the road and park before making or answering a call if driving conditions or regulations so require. Operational Warnings WARNING: For vehicles with an air bag, refer to the manual of the vehicle manufacturer before installation of electronic equipment to avoid interference with air bag wiring.

  • Page 14: Document History

    MN006362A01-AL Document History Document History The following major changes have been implemented in this manual since the previous edition: Table 1: Document History Edition Description Date MN006362A01-AA Initial edition. September 2020 MN006362A01-AB December 2020 • Service Flowchart updated for self-main- tained customers.
  • Page 15 MN006362A01-AF February 2022 • Added new sales models in Model Informa- tion on page 18 • Added MXP600 Green Tanapa in Replace- ment Parts List on page 61 • Renamed Man Down to Man Down (Fall Alert) • Added new service kits in...
  • Page 16 MN006362A01-AL Document History Edition Description Date MN006362A01-AK April 2023 • Removed Hand Pump Vacuum Leak Tester Kit. MN006362A01-AL May 2023 • Updated Installing or Uninstalling the SIM Card on page 79 topic.

  • Page 17: Notations Used In This Manual

    MN006362A01-AL Notations Used in This Manual Notations Used in This Manual Throughout the text in this publication, you will notice the use of warning, caution, and notice notations. These notations are used to emphasize that safety hazards exist, and due care must be taken and observed.

  • Page 18: Chapter 1: Model Information

    MN006362A01-AL Chapter 1 : Model Information Chapter 1 Model Information The model information applies to MXP600, Class 3, TETRA Handportable Terminal model. Table 2: MXP600 Sales Models Radio Model Sales Model No. Short Description MXP600 MDH77PCN6TZ5AN MXP600 350-470 MHZ PTW952HEB...
  • Page 19 MN006362A01-AL Chapter 1 : Model Information GENERAL Standard Removable 1900 mAh Li-Ion, 61.0 g Medium Capacity Removable 2900 mAh Li-Ion, 92.5 g High Capacity Removable 3400 mAh Li-Ion, 90.5 g Battery Voltage: Minimum 3.2 Vdc Nominal 3.8 Vdc Portable Dimensions: 120x54x25 mm with standard battery 1900 (HxWxD in mm) 120x54x30 mm with medium capacity battery...

  • Page 20: Receiver Specifications

    Receiver Type: Class A and B Frequency Range: 350.0–470.0 MHz Channel Spacing: 25 kHz Sensitivity (3.5%) BER: MXP600 -116 dBm (guaranteed) MXP600 FuG -118 dBm (typical) Intermodulation: (3.5%) BER Interfering Signal Level -47 dBm Selectivity Blocking: (3.5%) BER (50–100 kHz)

  • Page 21: Sales Model Nomenclature

    AZ = Asia/Latin America Central Region (APAC/LACR) AN = Australia & New Zealand (ANZ) MD = Europe, Middle East, and Africa (EMEA) Type of Unit H = Hand-Held Portable M = Mobile Product Model Series 77 = Motorola Solutions MXP600...
  • Page 22 MN006362A01-AL Chapter 1 : Model Information Position Description Value Frequency Band P = 350–470 MHz NOTE: Values given represent range only; they are not absolute. Power Level A = 0–0.7 W B = 0.7–0.9 W C = 1.0–3.9 W D = 4.0–5.0 W E = 5.1–6.0 W F = 6.1–10.0 W Physical Packages...
  • Page 23 MN006362A01-AL Chapter 1 : Model Information Position Description Value Unique Model Varia- N = Standard Package tions R = Blue Housing Z = Black Housing...

  • Page 24: Chapter 2: Overview

    MN006362A01-AL Chapter 2 : Overview Chapter 2 Overview To achieve a high spectrum efficiency, the radio uses digital modulation technology and sophisticated voice-compression algorithm. The voice received by the microphone is converted into a digital bit stream consisting of zeros (0) and ones (1). This stream is modulated into a radio frequency (RF) signal.

  • Page 25: Digital Section

    MN006362A01-AL Chapter 2 : Overview 2.3.1 Digital Section The digital section is based on a Dual Core System On a Chip (SoC) processor. The Dual Core Processor SoC is a low-power applications processor with dual core architecture. The dual core architecture is based on the following cores: •...

  • Page 26: Receiver Path

    MN006362A01-AL Chapter 2 : Overview 2.3.3 Receiver Path The receiver section in the radio is based on the DCR (Direct Conversion) technology. The main concept of this technology is down converting of the RF signal directly into a base band signal, skipping the intermediate stage of IF signal.

  • Page 27: Global Navigation Satellite System (Gnss) Section

    MN006362A01-AL Chapter 2 : Overview Figure 1: Bluetooth/WLAN Block Diagram Antenna RF Conn SDIO BT/WLAN Bandpass Microcontroller Switch PMIC filter Enable TCXO 38.4 MHz The Bluetooth/WLAN path only consists of RF connector and bandpass filter that transfers the Bluetooth/WLAN signal from the antenna into the IC. The IC receives a 38.4 MHz reference frequency from TCXO to pull up the signal of BT_EN/WIFI_EN from Dual Core Processor and subsequently enable Bluetooth/WLAN operation.

  • Page 28: Bottom And Gcai Connectors

    MN006362A01-AL Chapter 2 : Overview The GNSS is based on GNSS IC, which comprises GNSS in a single chip QFN40 or QFN28. The GNSS consists of the Front Filter that transfers the GNSS signal from the antenna to the IC. NOTE: •...

  • Page 29: Table 9: Bottom To Btb Connector

    MN006362A01-AL Chapter 2 : Overview Accessory Mode USB Host/ OPT1 OPT2 Device (config- ured by OTG Multi-Unit Charg- Car Kit Factory Test Fix- Factory Mode SWB+ driven ture NOTE: Digital car kits use 1-WIRE for detection. Table 9: Bottom to BTB Connector Bottom Connector Pin BTB Connector Pin, J1200_L Signal...

  • Page 30: Figure 3: Mini Gcai Connector

    MN006362A01-AL Chapter 2 : Overview Mini GCAI Connector Figure 3: Mini GCAI Connector Table 10: Mini GCAI Connector Pins Mini GCAI Connector Pin Signal PTT / GPIO3 GPIO1 / USB D+ GPIO2 / USB D- GPIO4 / Keyfail 1-Wire / OWI Mic+ AGND (Mic-) Detect...

  • Page 31: Chapter 3: Programming The Radio

    MN006362A01-AL Programming the Radio Chapter 3 Programming the Radio For programming the radio, refer to 6802974C10 TETRA Customer Programming Software (CPS) Plus Start-up User Guide. Figure 4: Sample of the TETRA CPS Plus Initializing Interface...

  • Page 32: Chapter 4: Test Setup And Testing

    Chapter 4 Test Setup and Testing This chapter provides a general overview for testing Motorola Solutions radios. There may be some differences caused by the variety of software versions running on the testing equipment. Please consult the user guides of the respective testing equipment for further details.

  • Page 33: Assembling Procedures For Alternative Test Setup

    MN006362A01-AL Chapter 4 : Test Setup and Testing Number Description Battery Eliminator 3.8 V Power Supply RF Cable N-Type RF Connector IFR 39xx/IFR 2968 CAUTION: Connect the red (+) and black (–) wires of the battery eliminator to the respective positive and negative points of the power supply.

  • Page 34: Disassembling Procedures For Alternative Test Setup

    MN006362A01-AL Chapter 4 : Test Setup and Testing Figure 6: RF Block Insertion Number Description VA connector seal RF plug RF block Thumb screw 4.1.2 Disassembling Procedures for Alternative Test Setup Procedure: 1 Loosen the screw completely by turning the screw counter-clockwise. 2 Press the RF block towards the Back Cover slot during the screw removal until the screw is fully loosen to avoid any damage to the RF plug.

  • Page 35: Transmitter/Receiver Test

    MN006362A01-AL Chapter 4 : Test Setup and Testing Figure 7: RF Block Removal Transmitter/Receiver Test Table 11: Test Setup for 350–470 MHz and 380–430 MHz Radio Models Test Name Test Setup Radio Setup Test Condi- Limits tions Base Station Control Channel 390.125 MHz 3605 TETRA...

  • Page 36: Transmitter Tests

    MN006362A01-AL Chapter 4 : Test Setup and Testing Test Name Test Setup Radio Setup Test Condi- Limits tions 34.5 dBm (Class Access Parame- –53 dBm Mobile Power 30.0 dBm (Class 32.5 dBm (Class Burst Type Normal Transmitter RF Gen Level –90 dBm 28–32 dBm Burst Power...

  • Page 37: Call Processing Tests

    MN006362A01-AL Chapter 4 : Test Setup and Testing 2 Power Profiles 3 Transmitter Burst Timing Error 4 Vector Error RMS and Peak 5 Transmitter Frequency Error 4.2.2 Call Processing Tests 1 Talk Back 2 Call to Mobile 4.2.3 Duplex Test Digital Duplex Test (Transmitter) Measurement Capabilities: •...

  • Page 38: Configuring Ifr 2968 Setup

    MN006362A01-AL Chapter 4 : Test Setup and Testing Minimum Mode Service: May Be Used Migration: Supported System Wide Services: Normal Mode TETRA Voice Service: Supported Circuit Mode Data Service: Supported (Reserved): Available TETRA Packet Data Service: Available Air Interface Encryption: Not Available Advanced Link: Not Supported 14 Press CONFIG.

  • Page 39: Configuring Ifr 3901/Ifr 3902/Ifr 3920 Manual Screen Test

    MN006362A01-AL Chapter 4 : Test Setup and Testing 15 Press Max Transmitter Level. Enter 30 dBm and press Max Transmitter Level. 16 Press Access Parameter. Enter -53 dBm and press Access Parameter. 17 Press Test Mode→Enable. 18 Press Base Service. NOTE: You are entering base services setup.

  • Page 40: Configuring Ifr 2968 Manual Screen Test

    MN006362A01-AL Chapter 4 : Test Setup and Testing 4 Enter 3 for Slot. 5 Enter -75 for RF Gen Level. 6 Select Expected→30.0 dBm/1 W for Mobile Power. 7 To select Transmitter Measurements, press TAB. 8 Press Normal for Burst. The test equipment configuration setup is completed.

  • Page 41: Testing Transmitter Using Ifr 3901/Ifr 3902/Ifr 3920

    MN006362A01-AL Chapter 4 : Test Setup and Testing 3 Check that registration and ITSI ---/---: xxxx is displayed on the IFR Operations/Status screen. GROUP: XXXXXXX SELECTED 4.7.2 Testing Transmitter Using IFR 3901/IFR 3902/IFR 3920 Procedure: 1 To select RF Settings, press TAB. 2 Enter -90 for RF Gen level.

  • Page 42: Testing Transmitter Using Ifr 2968

    MN006362A01-AL Chapter 4 : Test Setup and Testing 3 Check that registration and ITSI ---/---: xxxx is displayed on the IFR Manual Test screen. STATUS: REGISTRATION (ITSI ATTCHED) GSSI: XXXXXXX SELECTED 4.7.4 Testing Transmitter Using IFR 2968 Procedure: 1 Press RF Gen Level. Enter -90 dBm and press RF Gen Level. 2 Press PTT.

  • Page 43: Call Processing Tests

    MN006362A01-AL Chapter 4 : Test Setup and Testing 5 Select Set to setup time and date. Call Processing Tests This section list the applicable Call Processing Tests and its procedures. 4.9.1 Talk Back Using IFR 3901/IFR 3902/IFR 3920 Prerequisites: Ensure that the handset and test equipment are configured the same as given in the Transmitter Test before you start this test.

  • Page 44: Digital Duplex Test (Transmitter) Using Ifr 3901/Ifr 3902/Ifr 3920

    MN006362A01-AL Chapter 4 : Test Setup and Testing 2 Press Private. NOTE: Select the type of call. The handset beeps. 3 Press Abort Call. 4 Repeat step 1 through step 3 for Phone and Emergency calls. 4.10 Digital Duplex Test (Transmitter) Using IFR 3901/IFR 3902/IFR 3920 Procedure: 1 On the radio, press Menu→Contact→Contact 1→Send.

  • Page 45: Digital Duplex Test (Transmitter) Using Ifr 2968

    MN006362A01-AL Chapter 4 : Test Setup and Testing 4.11 Digital Duplex Test (Transmitter) Using IFR 2968 Procedure: 1 On the radio, press Menu→Contact→Contact 1→Send. The following results are displayed on IFR Manual Test Screen. Burst Power Required Results: 28.0–32.0 dBm (Class 4) or 30.5–34.5 dBm (Class 3L) or 33–37 dBm (Class 3) Power Profile: Passed Burst Timing: ±...

  • Page 46: Testing In Dalt Mode

    MN006362A01-AL Chapter 4 : Test Setup and Testing 2 Enter 3-button test by pressing Power Button, One Touch Button 1, and One Touch Button 2 simultaneously for one minute and choose BP DALT mode. 4.12.1 Testing in DALT Mode NOTE: •...
  • Page 47 MN006362A01-AL Chapter 4 : Test Setup and Testing 5 Do the following: Action Result Press any key. • If coin cell is detected, the display shows: Licell PASSED Press Any key • If coin cell card is not detected, the display shows: Licell FAILED Press Any key...
  • Page 48 MN006362A01-AL Chapter 4 : Test Setup and Testing Action Result • If SD card is not detected in SD slot, the display shows: SD card FAILED Press Any key To Continue 18 Press the corresponding key to proceed to the next test. SIM Card Test 19 The display shows: SIM card...
  • Page 49 MN006362A01-AL Chapter 4 : Test Setup and Testing Action Result Red LED on LED Status Indicator lights up in red. Press any key. The display shows: Green LED on LED Status Indicator lights up in green. Press any key. The display shows: Amber LED on LED Status Indicator lights up in amber.
  • Page 50 MN006362A01-AL Chapter 4 : Test Setup and Testing Action Result Press Any key To Continue 33 Press the corresponding key to proceed to the next test. Accessory Connect Test 34 The display shows: Accessory Connect Test 35 Do the following: Action Result Press any key.
  • Page 51 MN006362A01-AL Chapter 4 : Test Setup and Testing Action Result Attach RSM accessory to The display shows: the radio. Tone Test (RSM connected) The RSM earpiece plays a continuous tone. 39 Press the corresponding key to proceed to the next test. Loopback Test 40 The display shows: Loopback...
  • Page 52 MN006362A01-AL Chapter 4 : Test Setup and Testing Action Result Speak into the RSM micro- You hear your voice from the internal earpiece. phone. 42 Press the corresponding key to proceed to the next test. Keypad Test 43 The display shows: Keypad Test 44 Do the following:...
  • Page 53 MN006362A01-AL Chapter 4 : Test Setup and Testing Rotary Test 50 Do the following: Action Result Press any key. The display shows: > > > > > > > > > > > > > > > > Turn the rotary knob clock- The display shows: wise.

  • Page 54: Testing Charger Recognition

    MN006362A01-AL Chapter 4 : Test Setup and Testing Bluetooth Test 55 The display shows: Bluetooth Test 56 Do the following: Action Result Press any key. The display shows: BT test - pairing WAIT !!! Wait for result. The display shows pairing test result. Press any key to continue.
  • Page 55 MN006362A01-AL Chapter 4 : Test Setup and Testing 3 Connect the Vehicle Power Adapter (VPA) Charger accessory connector to the handset. Check the following: • LCD display shows charger connected. • Keypad back-light is turned ON. 4 Connect the handset to the Desktop Charger. Check the following: •...

  • Page 56: Chapter 5: Maintenance

    MN006362A01-AL Chapter 5 : Maintenance Chapter 5 Maintenance This chapter provides information about the care and maintenance of this radio. Preventive Maintenance Periodic visual inspection and cleaning are recommended. The radio is submersible (compliant with the IP68 standard) – but only with the battery and the antenna attached.

  • Page 57: Safe Handling Of Cmos And Ldmos Devices

    For reliable performance, it is important to ensure that the electrical contact interface remains clean and free of foreign material. To maintain optimal performance of the contact interface, Motorola Solutions recommends inspecting and cleaning the contacts every six months or before Radio programming.

  • Page 58: General Repair Procedures And Techniques

    (ESD) shoes, and an ESD chair. • Wear a conductive wrist strap in series with a 100k resistor to ground. Replacement wrist straps that connect to the bench top covering are Motorola Solutions part number 4280385A59. • Do not wear nylon clothing while handling CMOS/LDMOS devices.

  • Page 59: Level 1 And Level 2 Maintenance

    Parts Replacement and Substitution When damaged parts are replaced, identical parts must be used. If the identical replacement part is not locally available, check the parts list for the proper Motorola Solutions part number and order the part. Rigid Circuit Boards This family of radios uses bonded, multilayer, printed circuit boards.

  • Page 60: Protection Of Static-Sensitive Devices

    Create a Proper Ground • Ground the working surface of your service bench. If possible, use the Motorola Solutions Static Protection Assembly (Part Number: 0180386A82) to ground your service bench. This assembly contains a wrist strap, two ground cords, a table mat, and a floor mat.

  • Page 61: Chapter 6: Replacement Parts

    MN006362A01-AL Replacement Parts Chapter 6 Replacement Parts Damaged parts must be replaced with identical replacement parts. For complete information on ordering required parts and kits, contact your local customer service representative. The components in the exploded views are marked with call out numbers. These numbers correspond with the first column of the Replacement Parts List tables.

  • Page 62: Figure 8: Mxp600 Exploded View 1

    MN006362A01-AL Chapter 6 : Replacement Parts Figure 8: MXP600 Exploded View 1...

  • Page 63: Figure 9: Mxp600 Exploded View 1 (For Pmhn4457_, Pmhn4462_)

    MN006362A01-AL Chapter 6 : Replacement Parts Figure 9: MXP600 Exploded View 1 (For PMHN4457_, PMHN4462_) Table 14: Replacement Part List 1 Part/Kit Number Description Remark 0104082J31 LCD metal retainer kit Serviceable (For PMHN4421_). 0104083J91 LCD metal retainer kit Serviceable (For PMHN4457_, PMHN4462_).
  • Page 64 MN006362A01-AL Chapter 6 : Replacement Parts Part/Kit Number Description Remark DM000154A01 Display and flex assembly Serviceable. HW002450A01 Display pad ( For X-Y Toler- Serviceable. ance purpose) Low audio capsule assembly Not serviceable. Included in Front housing assembly kit. HW001327A01 Speaker Poron Serviceable.
  • Page 65 Serviceable. NOTE: Repair or service with PMHN4457_ PMHN4462_ Front Kit (Bronze Green) Serviceable. (For Tanapa MXP600 Green, MXP600 Green Tanapa PMUE5764_, PMUE5786_, PMUE5787_ ) Keypad PCB Not serviceable. Included in the Front housing assembly kit ST000396A01 Keypad mylar and dome array...

  • Page 66: Figure 10: Mxp600 Exploded View 2

    MN006362A01-AL Chapter 6 : Replacement Parts Figure 10: MXP600 Exploded View 2 Table 15: Replacement Part List 2 Part/Kit Number Description Remark SL000792A01 VA connector Seal Serviceable. 0304726J05 PCB Screw Serviceable. PMUE5551_Z Main PCB, SD Serviceable. PMUE5552_Z Main PCB, SIM...
  • Page 67 MN006362A01-AL Chapter 6 : Replacement Parts Part/Kit Number Description Remark PMUE5763_Z Main PCB, SIM, SECTRA Send the defective unit to the Service Center for repair. BR000458A01 Bottom connector retainer Serviceable. PA002771A01 Bottom connector assembly Serviceable. FN000509A01 Keypad screw Serviceable. 0109942J01 Keypad assembly, Roman Serviceable.

  • Page 68: Figure 11: Mxp600 Exploded View 3

    MN006362A01-AL Chapter 6 : Replacement Parts Figure 11: MXP600 Exploded View 3 Table 16: Replacement Part List 3 Part/Kit Number Description Remark 33012021019 Model Label Serviceable. SL000790A01 RF Dust cover Serviceable. HN009501A01 Back shroud Serviceable. SL000793A01 Battery contact seal Serviceable.

  • Page 69: Figure 12: Mxp600 Exploded View 4

    PMAE4022_ Antenna whip, 403-470 MHz, 150 mm AN000362A01 Antenna whip, 380-470MHz, 120mm AN000401A01 Antenna stubby, 350-390MHz, 72mm Figure 12: MXP600 Exploded View 4 Table 17: Part Replacement List 4 Part/Kit Number Description Remark 35012055001 Mic Membrane Serviceable. SIM door Not serviceable. Included in Back kit assembly.

  • Page 70: Shelf Life Period

    MN006362A01-AL Chapter 6 : Replacement Parts Shelf Life Period To provide optimum performance, all service jobs involving the replacement parts must comply with the shelf life requirement. The following table provides the part/kit numbers of the components subjected to shelf life period. This is applicable to the radio models listed in this manual.

  • Page 71: Table 22: Audio Accessories

    MN006362A01-AL Chapter 6 : Replacement Parts Part Number Description GMLN4488_ Peter Jones (ILG) Klick Fast 50 mm Belt Dock HLN6602_ Universal Chest Pack HLN9767_ Wrist Strap NTN5243_ Shoulder Strap PMLN5004_ Shoulder Wearing Device with Peter Jones (ILG) Klick Fast Stud PMLN5580A 2.5 inch Replacement Leather Swivel Belt Loop PMLN5610_...

  • Page 72: Table 23: Chargers And Charging Accessories

    MN006362A01-AL Chapter 6 : Replacement Parts Part Number Description PMLN8085_ Behind-the-Head Headset, GCAI Mini PMLN8086_ Over-the-Head Headset, GCAI Mini PMLN8087_ Receive-Only 1-Wire Short Cord xL Clear Tube Earpiece, GCAI Mini PMLN8092_ Acoustic Tube with Rubber Earbud, Replacement Kit PMMN4128_ RM780 IMPRES ™...
  • Page 73 MN006362A01-AL Chapter 6 : Replacement Parts Part Number Description PMPN4083_ Power Supply Internal Module,Vehicular Power Module and Battery Pow- er Cable PMPN4156_ IMPRES 2 ™ Multi-Unit Charger 1 Display EXT Power Supply Base PMPN4216_ IMPRES 2 ™ Multi-Unit Charger 1 Display EXT Power Supply US PMPN4217_ IMPRES 2 ™...

  • Page 74: Table 24: Programming Cable

    MN006362A01-AL Chapter 6 : Replacement Parts Part Number Description PS000042A36 Power Supply Adapter, Power-Wall Cube, AC, DC, Switch Mode, 5 W, 100–240 V, SINECO, China PS000042A37 Power Supply Adapter, Power-Wall Cube, AC, DC, Switch Mode, 5 W, 100–240 V, SINECO, Korea PS000042A38 Power Supply Adapter, Power-Wall Cube, AC, DC, Switch Mode, 5 W, 100–240 V, SINECO, Brazil...

  • Page 75: Chapter 7: Radio Disassembly And Reassembly

    MN006362A01-AL Radio Disassembly and Reassembly Chapter 7 Radio Disassembly and Reassembly Mechanical checks and self-tests should be performed on the unit at the basic level of service. NOTE: Read each procedure thoroughly before performing the actual task. Torque Specification Chart Use the recommended torque value in this chart when fastening different parts of the radio.
  • Page 76 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly Annotation Description Finger Scoop Area Plastic door 3 Flip open the microSD card holder. 4 Insert the microSD card into the microSD card holder ensuring that the gold contact area is facing down.
  • Page 77 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 5 Close the microSD card holder and slide it to the lock position.

  • Page 78: Uninstalling The Microsd Card

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 6 Close the plastic door. 7 Install the battery. Uninstalling the MicroSD Card Procedure: 1 Remove the battery. 2 Flip open the plastic door from the finger scoop area. NOTE: Avoid pressing on the plastic door. 3 Flip open the microSD card holder.

  • Page 79: Installing Or Uninstalling The Sim Card

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 5 Close the microSD card holder and slide it to the lock position. 6 Close the plastic door. 7 Install the battery. Installing or Uninstalling the SIM Card NOTE: Applicable only for SIM Card model. The SIM card slot has a delicate construction.
  • Page 80 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly Annotation Description Finger Scoop Area Plastic door 3 Flip open the SIM card holder. 4 Place the SIM card into the SIM card holder ensuring that the gold contact area is facing down.
  • Page 81 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 5 Close the SIM card holder and slide it to the lock position. 6 Close the plastic door. 7 Install the battery.

  • Page 82: Uninstalling The Sim Card

    6 Close the plastic door. 7 Install the battery. Disassembling the Radio Only Motorola Solutions Service Centers or Authorized Motorola Solutions Service Dealers can disassemble the radio for repair or maintenance. NOTE: Only the repair team is authorized to perform board swap.

  • Page 83: Removing The Antenna

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.4.1 Removing the Antenna Procedure: Turn the antenna counter clockwise until it is detached from the radio. To view the video for removing antenna, click Removing the Antenna 7.4.2 Removing the Battery Procedure: 1 Place the radio facing down on the work area.
  • Page 84 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Slide the battery latch to the right to release the battery from the catch. The battery is detached from the radio. 3 Lift the battery and remove it from the radio.

  • Page 85: Removing The Lens Liner

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing battery, click Removing the battery 7.4.3 Removing the Lens Liner Procedure: Pull the lens liner away from the display. To view the video for removing lens liner, click Removing the lens liner...

  • Page 86: Removing The Encoder Knob

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.4.4 Removing the Encoder Knob Prerequisites: Recommended tools: • Knob and Back Shroud Opener (part number: TL000146A01) Procedure: 1 Hold the radio in one hand with the top of the radio facing upwards. 2 Grip the Knob and Back Shroud Opener onto the Encoder knob.

  • Page 87: Removing The Encoder Washer

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing encoder knob, click Removing the encoder knob 7.4.5 Removing the Encoder Washer Prerequisites: Recommended tools: • Encoder Nut Bit (part number: TL000148A01) • Plastic tweezers Procedure: 1 Using the Encoder Nut Bit, unscrew the nut from the encoder as shown.

  • Page 88: Removing The Back Kit Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Use the tweezers to lift up the washer from the encoder. To view the video for removing encoder washer, click Removing the encoder washer 7.4.6 Removing the Back Kit Assembly Prerequisites: Recommended tools: •...
  • Page 89 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Using a Torx driver with T-6 Torx bit, unscrew the four screws on the back chassis. 3 Using fingers, carefully remove the back housing from the radio using the battery latch hook.

  • Page 90: Removing The Back Shroud

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing back kit, click Removing the back kit assembly 7.4.7 Removing the Back Shroud Prerequisites: Recommended tools: • Knob and Back Shroud Opener (part number: TL000146A01) Procedure: 1 Place the Knob and Back Shroud Opener in between the back chassis and the back shroud.
  • Page 91 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Push down the tool to disengage the back shroud from the back cover.

  • Page 92: Removing The Va Connector Dust Cover

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing back shroud, click Removing the back shroud 7.4.8 Removing the VA Connector Dust Cover Prerequisites: The Back Shroud is removed. Procedure: 1 Pull out the VA Connector Dust Cover from the side.
  • Page 93 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Pull out the tab/hinge from VA Connector Dust Cover that was inserted into the tab of the Back Shroud.
  • Page 94 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly...

  • Page 95: Removing The Microphone Membrane On The Back Kit Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing VA connector dust cover, click Removing the VA connector dust cover 7.4.9 Removing the Microphone Membrane on the Back Kit Assembly Prerequisites: Recommended tools: • Plastic tweezers Procedure: 1 Use the plastic tweezers to remove the mic membrane on the back kit assembly.
  • Page 96 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Clean the adhesive residue from the recess.

  • Page 97: Removing The Main Seal

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing microphone membrane from back kit assembly, click Removing the microphone membrane from back kit assembly 7.4.10 Removing the Main Seal Prerequisites: The Back Shroud is removed. Procedure: Pull away the tab of the main seal out from the back chassis.
  • Page 98 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly...

  • Page 99: Removing The Battery Contact Seal

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing the main seal, click Removing the main seal 7.4.11 Removing the Battery Contact Seal Procedure: Pull the battery seal from the back of the chassis out from the Back Chassis.

  • Page 100: Removing The Thermal Pad

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing battery contact seal, click Removing the battery contact seal 7.4.12 Removing the Thermal Pad Procedure: Remove the thermal pad from the heat spreader. To view the video for removing thermal pad, click Removing the thermal pad...

  • Page 101: Removing The Sim Door O-Ring

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.4.13 Removing the SIM Door O-Ring Procedure: Pull the tab of the o-ring out from the SIM door. To view the video for removing SIM door O-Ring, click Removing the SIM door O-Ring 7.4.14 Removing the SIM Door Poron Prerequisites: Recommended tools:...

  • Page 102: Removing The Gore ® Membrane

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing SIM door poron, click Removing the SIM door poron 7.4.15 Removing the GORE ® Membrane Procedure: 1 Peel off the ventilation label. 2 Peel off the GORE membrane.

  • Page 103: Removing The Model Label

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Clean the adhesive residue from the recess. To view the video for removing GORE membrane, click Removing the GORE membrane 7.4.16 Removing the Model Label Procedure: Peel off the model label.

  • Page 104: Removing The Bottom Connector Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing the model label, click Removing the model label 7.4.17 Removing the Bottom Connector Assembly Procedure: 1 Disengage the bottom connector flex from the main PCB. 2 Lift up the bottom connector retainer while ensuring that the bottom connector remains in place.

  • Page 105: Removing The Main Pcb

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Push out the bottom connector from the front kit. Be careful with the bottom connector flex while removing the bottom connector. To view the video for removing bottom connector assembly, click Removing the bottom connector assembly 7.4.18...
  • Page 106 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly • Plastic tweezers Procedure: 1 Using the Torx driver with the T-6 Torx bit, unscrew the two screws at the top portion of the Main PCB. 2 Disengage the encoder flex, sides button flex, display flex, and keypad flex from the main PCB. CAUTION: Ensure that other components are not lifted up, and use plastic tweezers to disengage the flex.
  • Page 107 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly...
  • Page 108 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Gently tilt the bottom portion of the Main PCB upwards to release the Main PCB from the guiding pins. 4 Carefully pull the Main PCB away in the direction as shown. Be aware of the pogo pin on the top left portion on the Main PCB.

  • Page 109: Removing The Coin Cell Battery

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for removing main PCB, click Removing the main PCB 7.4.19 Removing the Coin Cell Battery Prerequisites: Recommended tools: • Plastic tweezers. NOTE: Only for SECTRA model (PMUE5763_) Procedure: 1 Disengage the coin cell battery by carefully pushing it out from the coin cell holder.

  • Page 110: Removing The Va Connector Seal

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly NOTE: Use plastic tweezers to disengage the coin cell battery, ensure coin cell holder is not dented or lifted-up. 7.4.20 Removing the VA Connector Seal Procedure: Remove the seal from the main PCB. To view the video for removing VA connector seal, click Removing the VA connector seal...

  • Page 111: Removing The Vibrator Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.4.21 Removing the Vibrator Assembly Procedure: Remove the vibrator assembly from the front housing. To view the video for removing vibrator assembly, click Removing the vibrator assembly 7.4.22 Removing the Keypad Flex Assembly Prerequisites: Recommended tools: •...

  • Page 112: Removing The Keypad Flex Assembly (For Pmhn4457_, Pmhn4462_)

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Use the plastic tweezers to disengage the BTB connector by lifting up the BTB from the front housing. 3 Clean the adhesive residue on the housing and keypad flex. To view the video for removing keypad flex assembly, click Removing the keypad flex assembly Removing the Keypad Flex Assembly (For PMHN4457_, PMHN4462_) Prerequisites: Recommended tools:...

  • Page 113: Removing The Display Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.4.23 Removing the Display Assembly Prerequisites: Recommended tools: • Flat Head Black Stick • Metal tweezers Procedure: 1 By using the Flat Head Black Stick, unsnap LCD metal retainer from the housing.
  • Page 114 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Use the metal tweezers to disengage the retainer on the other side of the snapping feature. 3 Lift the retainer up from the front housing kit.
  • Page 115 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 4 Disengage the GCAI BTB connector by lifting the BTB from the front housing. 5 Gently pull the display interface flex up to lift the display from the front housing.
  • Page 116 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 6 Remove the LCD Connector Kapton. NOTE: Do not remove the tape if service/repair work is not needed. 7 Lift up the tab on the ZIF connector to remove the display interface flex from the display flex.
  • Page 117 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 8 Clean the adhesive residue on the display. 9 Remove the display pad.

  • Page 118: Removing The Keypad And Mylar Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 10 Clean the adhesive residue from the recess. To view the video for removing display assembly, click Removing the display assembly (Part1) Removing the display assembly (Part2) 7.4.24 Removing the Keypad and Mylar Assembly Prerequisites: Recommended tools: •...
  • Page 119 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Lift the rubber keypad.
  • Page 120 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Remove the speaker mesh. 4 Remove the mic membrane.

  • Page 121: Removing The Speaker Poron

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 5 Remove the keypad mylar. 6 Clean the adhesive residue from the recess. To view the video for removing keypad and mylar assembly, click Removing the keypad and mylar assembly 7.4.25 Removing the Speaker Poron Procedure: Remove the speaker poron as shown.

  • Page 122: Reassembling The Radio

    Chapter 7 : Radio Disassembly and Reassembly To view the video for removing speaker poron, click Removing the speaker poron Reassembling the Radio Only Motorola Solutions Service Centers or Authorized Motorola Solutions Service Dealers can disassemble the radio for repair or maintenance.

  • Page 123: Installing The Speaker Poron

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.5.1 Installing the Speaker Poron Procedure: 1 Carefully assemble the speaker poron. 2 Ensure the speaker poron is assembled within the area shown. To view the video for installing speaker poron, click Installing the speaker poron...

  • Page 124: Installing The Keypad And Mylar Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.5.2 Installing the Keypad and Mylar Assembly Prerequisites: Recommended tools: • T-5 Screw Bit • Torx Driver • Plastic tweezers Procedure: 1 Carefully place the keypad mylar and dome on top of the keypad PCB. Ensure that the keypad mylar and dome does not cover the two speaker holes.
  • Page 125 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Assemble the mic membrane within the legend provided on the keypad mylar and dome. 4 Assemble the speaker mesh.
  • Page 126 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 5 Slide in the keypad assembly into the housing.
  • Page 127 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 6 Using the Torx driver with the T-5 Torx bit, tighten the two screws on the Front Housing.

  • Page 128: Installing The Display Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing keypad and mylar assembly, click Installing the keypad and mylar assembly 7.5.3 Installing the Display Assembly Procedure: 1 Assemble the display pad. 2 Connect the GCAI interface flex to the ZIF connector on the display assembly.
  • Page 129 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Put in the LCD Connector Kapton tape securely. NOTE: Ensure the connector latch is secured properly by the kapton tape.
  • Page 130 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 4 Assemble the display assembly. 5 Connect the BTB connector on the GCAI interface flex to the GCAI BTB connector.

  • Page 131: Installing The Keypad Flex Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 6 Assemble the LCD metal retainer. 7 Press on the snap area. To view the video for installing display assembly, click Installing the display assembly 7.5.4 Installing the Keypad Flex Assembly Procedure: 1 Assemble the keypad flex assembly by attaching the BTB connector on the front housing.
  • Page 132 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Press and activate the keypad flex adhesive against the housing side wall. 3 Place the keypad flex conductive pad. To view the video for installing keypad flex assembly, click Installing the keypad flex assembly...

  • Page 133: Installing The Keypad Flex Assembly (For Pmhn4457_, Pmhn4462_)

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly Installing the Keypad Flex Assembly (For PMHN4457_, PMHN4462_) Prerequisites: Recommended tools: • Plastic Tweezers • T-6 Screw Bit • Torx Driver Procedure: 1 Stick 1pc Keypad Flex Retainer conductive pad on the Keypad Flex metal stiffener, follow the legend drawn on metal stiffener.

  • Page 134: Installing The Vibrator Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.5.5 Installing the Vibrator Assembly Procedure: 1 Assemble the vibrator assembly into the front housing.

  • Page 135: Installing The Va Connector Seal

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Press the vibrator assembly all the way down to the front housing, ensure that you do not press on the spring contact area. To view the video for installing vibrator assembly, click Installing the vibrator assembly 7.5.6 Installing the VA Connector Seal...

  • Page 136: Installing The Coin Cell Battery

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing VA connector seal, click Installing the VA connector seal 7.5.7 Installing the Coin Cell Battery Prerequisites: Recommended tools: • Plastic tweezers. NOTE: Only for SECTRA model (PMUE5763_). Procedure: 1 Carefully slot-in the coin cell battery to the coin cell holder, ensure it is secured and fully snapped in place...

  • Page 137: Installing The Main Pcb

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly NOTE: Ensure the positive terminal (with "+" marked on top) is facing upwards. Ensure coin cell holder is not dented or lifted-up during assembly. 7.5.8 Installing the Main PCB Prerequisites: Recommended tools: •...
  • Page 138 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Ensure the connector on the display flex, encoder flex, and side control flex are not damaged during the assembly. 3 Align the main PCB to the front housing by using the two pin guide on the front housing. Use the Torx Driver to screw the main PCB to the front housing.
  • Page 139 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 4 Engage the BTB of the display flex, side flex, and encoder flex to the respective BTB mating connector on the main PCB.
  • Page 140 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly...

  • Page 141: Installing The Bottom Connector

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 5 Using a Torx driver with the T-6 Screw bit, tighten the two screws. To view the video for installing main PCB, click Installing the main PCB 7.5.9 Installing the Bottom Connector Procedure: 1 Install the bottom connector to the front housing.

  • Page 142: Installing The Model Label

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Push and hold the bottom connector firmly against the housing and slide the retainer into its proper position on the housing. To view the video for installing bottom connector, click Installing the bottom connector 7.5.10 Installing the Model Label Prerequisites: Recommended tools:...

  • Page 143: Installing The Gore ® Membrane

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly Procedure: Assemble the model label by using tweezers to place it. To view the video for installing model label, click Installing the model label 7.5.11 Installing the GORE ® membrane Procedure: 1 Press on the membrane to activate the GORE membrane adhesive. 2 Assemble the ventilation label.

  • Page 144: Installing The Sim Door Poron

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing GORE membrane, click Installing the GORE membrane 7.5.12 Installing the SIM Door Poron Procedure: Assemble the SIM door poron. To view the video for installing SIM door poron, click Installing the SIM door poron...

  • Page 145: Installing The Sim Door O-Ring

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.5.13 Installing the SIM Door O-Ring Procedure: 1 Assemble the o-ring tab into the SIM door. 2 Ensure the o-ring is securely attached to the SIM door. To view the video for installing SIM door O-Ring, click Installing the SIM door O-Ring...

  • Page 146: Installing The Thermal Pad

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.5.14 Installing the Thermal Pad Procedure: Assemble the thermal pad to the main PCB. To view the video for installing thermal pad, click Installing the thermal pad 7.5.15 Installing the Battery Contact Seal Procedure: 1 Assemble the battery seal to the back chassis.

  • Page 147: Installing The Main Seal

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Ensure it sits properly on the recess area of the back kit assembly. To view the video for installing battery contact seal, click Installing the battery contact seal 7.5.16 Installing the Main Seal Procedure: 1 Place the main seal onto the back chassis.
  • Page 148 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly...

  • Page 149: Installing The Back Kit Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Ensure that the sealing grooves are free from contamination. To view the video for installing main seal, click Installing the main seal 7.5.17 Installing the Back Kit Assembly Prerequisites: Recommended tools: •...
  • Page 150 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly Procedure: 1 Carefully insert the top part of the back kit assembly under the front housing tab. Push the bottom part of the back kit assembly to the front housing. 2 Ensure the following: •...
  • Page 151 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 3 Align the screw holes to the threads of the front housing. Ensure the back kit assembly is sitting in the correct position. 4 Using the Torx driver with T-6 screw bit, tighten with a torque driver in the sequence shown. Ensure the screw o-ring is attached together with the screw.

  • Page 152: Installing The Microphone Membrane On The Back Kit Assembly

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing back kit assembly, click Installing the back kit assembly 7.5.18 Installing the Microphone Membrane on the Back Kit Assembly Procedure: 1 Assemble the mic membrane on the back kit assembly. 2 Ensure the mic membrane are assembled within the area shown.

  • Page 153: Installing The Va Connector Dust Cover

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing microphone membrane on the back kit assembly, click Installing the microphone membrane on the back kit assembly 7.5.19 Installing the VA Connector Dust Cover Procedure: 1 Attach the VA connector dust cover on the back shroud by aligning it with the guide pin and the hinge.
  • Page 154 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Press the mushroom head of the VA connector dust cover into the back shroud.

  • Page 155: Installing The Back Shroud

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing VA connector dust cover, click Installing the VA connector dust cover 7.5.20 Installing the Back Shroud Procedure: 1 Assemble the back shroud onto the back kit assembly.

  • Page 156: Installing The Encoder Washer

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Press towards the indicated direction. To view the video for installing back shroud, click Installing the back shroud 7.5.21 Installing the Encoder Washer Prerequisites: Recommended tools: • Encoder Nut Bit (part number: TL000148A01) Procedure: 1 Assemble the encoder washer to the encoder knob.
  • Page 157 MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 2 Use the Encoder Nut Remover to tighten the encoder nut.

  • Page 158: Installing The Encoder Knob

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing encoder washer, click Installing the encoder washer 7.5.22 Installing the Encoder Knob Procedure: 1 Hold the radio in one hand with the top of the radio facing upwards. 2 Align the encoder knob and press down until the encoder knob is fully seated.

  • Page 159: Installing The Lens Liner

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly To view the video for installing encoder knob, click Installing the encoder knob 7.5.23 Installing the Lens Liner Procedure: Place the new liner. To view the video for installing lens liner, click Installing the lens liner...

  • Page 160: Attaching The Battery

    Chapter 7 : Radio Disassembly and Reassembly 7.5.24 Attaching the Battery NOTE: The radio detects non-Motorola Solutions batteries and prompts you on battery authentication. The Invalid Battery message is prompted upon power-up, with a tone. Procedure: 1 Place the battery.

  • Page 161: Attaching The Antenna

    MN006362A01-AL Chapter 7 : Radio Disassembly and Reassembly 7.5.25 Attaching the Antenna Procedure: 1 Insert and align the bottom part of the antenna into the threaded base on top of the radio. 2 Turn the antenna clockwise until snug. To view the video for installing antenna, click Installing the antenna...

  • Page 162: Chapter 8: Radio Leak Test

    Ventilation Label ® 3286058L01 GORE Membrane Leak Test Fixture A Leak Test Fixture is also required for the vacuum leak test. Purchase the Leak Test Fixture from the following supplier: Supplier: Access Hitech Website: http://www.accesshitech.com Motorola Solutions Part Number: TE000060A01...

  • Page 163: Performing Vacuum Leak Test

    MN006362A01-AL Chapter 8 : Radio Leak Test Supplier Part Number: MT001#20 8.1.1 Performing Vacuum Leak Test The vacuum leak test uses tester that creates a vacuum inside the radio and monitors the radio for a stable vacuum reading. This reading shows if the radio is properly sealed. The Leak Test Fixture part number is TE000060A01.

  • Page 164: Performing Leak Area Troubleshooting

    MN006362A01-AL Chapter 8 : Radio Leak Test Figure 14: Leak Test Fixture 5 Slowly lower the fixture toggle clamp, ensuring ventilation port is fully covered by the fixture seal. 6 Start the vacuum leak test. Observe the gauge for 20 seconds with the vacuum leak tester running.

  • Page 165: Performing Back Chassis Sub-Assembly Troubleshooting

    MN006362A01-AL Chapter 8 : Radio Leak Test Procedure: 1 Prepare a golden sample for troubleshooting reference. IMPORTANT: Golden sample kit must pass the vacuum leak test. 2 Troubleshoot the faulty radio starting from the steps at Performing Back Chassis Sub-Assembly Troubleshooting.

  • Page 166: Performing Front Housing Kit Troubleshooting

    MN006362A01-AL Chapter 8 : Radio Leak Test 6 Perform one of the following actions: If… Then… Pass Bottom connector sub-assembly can be re- used. Fail Scrap the bottom connector sub-assembly. 7 Proceed with Performing Front Housing Kit Troubleshooting. 8.2.3 Performing Front Housing Kit Troubleshooting Procedure: 1 Replace the front housing kit, and reassemble the radio.

  • Page 167: Chapter 9: Nfc/Secure Pairing Check

    MN006362A01-AL NFC/Secure Pairing Check Chapter 9 NFC/Secure Pairing Check The radio has a passive Near Field Communication (NFC) tag with Bluetooth MAC ID to allow out-of- band Bluetooth pairing with smartphones. Reconfigure and test the NFC tag every time there is a board swap or the radio housing is serviced. Programming the NFC Tag Prerequisites: Recommended tools: •...
  • Page 168 MN006362A01-AL Chapter 9 : NFC/Secure Pairing Check 4 In the Command List window, click General→Set Communication Protocol. Select ISO15693 and click Run. • If Response OK is shown, continue to step • If Error is shown, check the placement of the radio on the NFC Tag Reader and repeat step 5 Select ISO15693→Write Block.

  • Page 169: Table 28: Parameters Of Nfc Programming For Write Block

    MN006362A01-AL Chapter 9 : NFC/Secure Pairing Check OK is shown. 6 Repeat step 5 for Block Number 1 to 27. Set the Data for each of the Block Number following Table 28: Parameters of NFC Programming for Write Block on page 169.
  • Page 170 MN006362A01-AL Chapter 9 : NFC/Secure Pairing Check Block Number Data (Hex, 4 Remark Bytes) Replace the SAP of BT address in reverse or- der. Bluetooth Address format: <3412>0709 example: <12:34>:56:78:90:AB Replace the NAP of BT address in reverse or- der. <4D585036>...
  • Page 171 MN006362A01-AL Chapter 9 : NFC/Secure Pairing Check Block Number Data (Hex, 4 Remark Bytes) 6 = 36, B = 42, 1 = 31, 1 = 31 NOTE: This require ASCII to Hex conversion. <30303239> Device TEI Format: example: 00016B11<0029>290 0 = 30, 0 = 30, 2 = 32, 9 = 39 NOTE: This require ASCII to Hex conversion.
  • Page 172 MN006362A01-AL Chapter 9 : NFC/Secure Pairing Check 8 Verify the response data with the data in Table 28: Parameters of NFC Programming for Write Block on page 169. To view the video for programming the NFC, click Programming the NFC...

  • Page 173: Chapter 10: Service Information

    The radios are programmed at the factory. They cannot be tuned at the field service level. Level 3 Maintenance Level 3 maintenance can only be done at the Motorola Solutions Service Center/Depot. To find out more about Motorola Solutions Service Center, visit https://www.motorolasolutions.com/.

  • Page 174: Service Information For Apac

    If a unit requires further complete testing, knowledge and/or details of component level troubleshooting or service than is customarily performed at the basic level, send the radio to a Motorola Solutions Service Center as listed in the following table: Table 29: Service Information –...
  • Page 175 3220 Sukhumvit Road, Klongtoey, Bangkok 10110 Contact: Nitas Vatanasupapon E-mail: Nitas@motorolasolutions.com India +91-9844218850 Motorola Solutions India Pvt. Ltd. C/o Communication Test Design India Private Limited, #4, 5 Maruthi Industrial Estate, Rajapalya, Hoodi Village, Bangalore - 560048, India Contact: K. Umamaheswari E-mail: umamaheshwari@motorolasolutions.com...

  • Page 176: Recommended Programming Equipment

    Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions Service Organization. If no part number is assigned, the part is not normally available from Motorola Solutions.

  • Page 177: Model Plates

    MXP600 MXP600 10.5 Service Replacement Kit Matrix The following kits consist of complete radio but exclude any accessories, battery, and antenna. Service Replacement Kit Matrix Table 32: Service Replacement Kit for MXP600 Service Tanapa Description APAC EMEA PMUE5551_S MXP600 350-470 ROM CLR...
  • Page 178 PMUE5787_S MXP600 350-470 ARB CLR GREEN GMUE5732_S MXP600 350-470 ROM TEA1 GREEN GMUE5735_S MXP600 350-470 ROM TEA2 GREEN GMUE5736_S MXP600 350-470 ROM AES 128 TEA2 GREEN GMUE5737_S MXP600 350-470 ROM AES 256 TEA2 GREEN GMUE5733_S MXP600 350-470 ARB TEA1 GREEN...

  • Page 179: Table 33: Service Replacement Kit Matrix For Main Board

    Table 33: Service Replacement Kit Matrix for Main Board Radio Version Service Main Description APAC EMEA Board Kit MXP600 350-470 PMUE5551AZ MXP600 350-470 ROM CLR MBD PEN NOTE: Not available for external custom- er. Only for service center. PMUE5552AZ MXP600 BSI 350-470 ROM CLR MBD PEN...
  • Page 180 MN006362A01-AL Chapter 10 : Service Information Radio Version Service Main Description APAC EMEA Board Kit PMUE5551CZ MXP600 350-470 ROM CLR MBD PEN NOTE: • Not available for external custom- er. Only for serv- ice center. • The minimum software support is MR2022.2.

  • Page 181: Chapter 11: Service Aids

    PMKN4129_ Universal Multimeter Keysight 34411A Vacuum Leak Tester TC-2000 66007071001 Vacuum Leak Test Fixture TE000060A01 Vacuum Leak Tester Connector O-ring 32007073001 This test equipment is not provided by Motorola Solutions. You are required to obtain the equipment from external vendors.

  • Page 182: Warranty And Service Support

    In instances where the product is covered under a "return for replacement" or "return for repair" warranty, a check of the product should be performed prior to shipping the unit back to Motorola Solutions. This is to ensure that the product has been correctly programmed or has not been subjected to damage outside the terms of the warranty.

  • Page 183: Glossary

    MN006362A01-AL Glossary Glossary Default A pre-defined set of parameters. Advanced RISC Machine (ARM) Differential Quadrature Phase Shift processor architecture based on a 32-bit reduced instruction set (RISC) computer. Keying (DQPSK) A sub-class of the QPSK methods of transmitting data. Rather than using Air Interface Encryption (AIE) the absolute value of phase (as in QPSK), Provides...
  • Page 184 Pins whose function is programmable. std 1149.1a, which defines signals and behavior for serial testing. Global Core Accessory Interface Abbreviation:JTAG Motorola Solutions proprietary accessory port for kilohertz (kHz) use with Motorola Solutions approved cables. One thousand cycles per USB and RS232 styles supported.
  • Page 185 MN006362A01-AL Programming Cable circuit board with copper strips on one or both System-On-a-Chip An integrated circuit sides to replace wires. with all the required circuitry and components of an electronic system on a single chip. Programming Cable A cable that allows the Abbreviation:SoC computer to communicate directly with certain Time Division Multiple Access...

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