NEC VERSA LX Manual page 166

When using the email or fax support service, you should include the
following words in the subject field for prompt response from the
appropriate technical person:
!
Desktop
!
Monitor
!
Notebook.
You should provide as much specific information about your questions
as possible. Also, if you are sending a fax, please include your voice
telephone number, fax number, model number and system serial number
with the question. You will receive a response to your questions within
one business day.
Getting Services and Support 8-5