If You Need Help - NEC VERSA MEDIADOCK 2000 User Manual

T
The CD you are using stops, sound from the MediaDock
2000 ceases abruptly, and your Versa locks up.
T
The CD-ROM reader is not being recognized.
T
You cannot play the Audio CDs.
Follow the instructions for playing audio CDs given in
Chapter 4 under "Audio CDs."

IF YOU NEED HELP

If you have a problem with your MediaDock 2000, first re-
view the checklist and problems listed previously.
If you still have a problem, call the NEC Technical Support
Center (TSC), toll free, at 1-800-632-4525. Direct technical
help is available Monday through Friday, between 8:30 AM
and 8:00 PM, Eastern Standard Time (EST).
Close any applications running, exit Windows and
power off your NEC Versa 2000 system. Detach the
MediaDock 2000, and reboot your NEC Versa 2000
system. Check for any discrepancies in your system.
Consult your NEC Versa 2000 User's Guide for
troubleshooting tips.
Close any applications running, exit Windows and
reboot your system. Select the MEDIADOCK 2000
configuration at boot up (using Windows for Work-
groups only).
If you do not see a menu that lets you choose the
MediaDock 2000 configuration, see Chapter 3 for
information about setting up your software.
Solving Problems B-3