Single Slot Serial/Usb Cradle - Motorola MC9094-KUCHJERA6WR - MC9094-K - Win Mobile 6.1 Professional 624 MHz User Manual

7 - 10 MC909X User Guide

Single Slot Serial/USB Cradle

Troubleshooting the Single Slot Serial/USB Cradle
Table 7-6
Symptom
LEDs do not light
when mobile
computer or
spare battery is
inserted.
Mobile computer
battery is not
charging.
Spare battery is
not charging.
During data
communications,
no data was
transmitted, or
transmitted data
was incomplete.
Possible Cause
Cradle is not receiving Ensure the power cable is connected securely to both the cradle
power. and to AC power.
Mobile computer is not Remove and re-insert the mobile computer into the cradle,
seated firmly in the ensuring it is firmly seated.
cradle.
Spare battery is not Remove and re-insert the spare battery into the charging slot,
seated firmly in the ensuring it is firmly seated.
cradle.
Mobile computer was Ensure cradle is receiving power. Ensure mobile computer is
removed from cradle or seated correctly. Confirm main battery is charging. If a mobile
cradle was unplugged computer battery is fully depleted, it can take up to four hours to
from AC power too fully recharge a battery (if the mobile computer is off and longer if
soon. the mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
Start
For Windows CE 5.0 devices, view battery status by tapping
>
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The mobile computer Remove and re-insert the mobile computer into the cradle,
is not fully seated in ensuring it is firmly seated.
the cradle.
Battery not fully seated Remove and re-insert the spare battery into the cradle, ensuring it
in charging slot. is firmly seated.
Battery inserted Ensure the contacts are facing down and toward the back of the
incorrectly. cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Mobile computer Replace mobile computer in cradle and retransmit.
removed from cradle
during
communications.
Incorrect cable See the System Administrator.
configuration.
Communications Perform setup as described in the MC909X Integrator Guide.
software is not
Ensure that Microsoft ActiveSync 4.1 or greater is installed on the
installed or configured
host computer.
properly.
Solution
> > tab >
Settings System
> >
Settings Control Panel
icon.
Power
icon.
Power
Start