Motorola MC9094-KUCHJERA6WR - MC9094-K - Win Mobile 6.1 Professional 624 MHz User Manual page 212

7 - 12 MC909X User Guide
Troubleshooting the Magnetic Stripe Reader (Continued)
Table 7-8
Symptom
Mobile computer
battery is not
charging.
During data
communications,
no data was
transmitted, or
transmitted data
was incomplete.
Possible Cause
Mobile computer was
removed from MSR or
MSR was unplugged
from AC power too soon.
Battery is faulty.
The mobile computer is
not fully attached to the
MSR.
Mobile computer
detached from MSR
during communications.
Incorrect cable
configuration.
Communications
software is not installed
or configured properly.
Ensure MSR is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging. If a mobile
computer battery is fully depleted, it can take up to four hours to
fully recharge a battery (if the mobile computer is off and longer
if the mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
> > tab >
Start Settings System
For Windows CE 5.0 devices, view battery status by tapping
> >
Start Settings Control Panel
Verify that other batteries charge properly. If so, replace the
faulty battery.
Detach and re-attach the MSR to the mobile computer,
ensuring it is firmly connected.
Reattach mobile computer to MSR and retransmit.
See the System Administrator.
Perform setup as described in the MC909X Integrator Guide.
Solution
icon.
Power
> icon.
Power