Cable Adapter Module; Magnetic Stripe Reader - Motorola MC9094-KUCHJERA6WR - MC9094-K - Win Mobile 6.1 Professional 624 MHz User Manual

Cable Adapter Module

Troubleshooting The Cable Adapter Module
Table 7-7
Symptom
Mobile computer Mobile computer was
battery is not removed from CAM or
charging. CAM was unplugged
from AC power too
soon.
Battery is faulty.
The mobile computer is
not fully attached to the
CAM.
During data Mobile computer
communications, detached from CAM
no data was during
transmitted, or communications.
transmitted data
Incorrect cable
was incomplete.
configuration.
Communications
software is not installed
or configured properly.

Magnetic Stripe Reader

Troubleshooting the Magnetic Stripe Reader
Table 7-8
Symptom
MSR cannot Mobile computer
read card. detached from MSR
during card swipe.
Faulty magnetic stripe on
card.
MSR application is not
installed or configured
properly.
Possible Cause
Ensure CAM is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging. If a mobile
computer battery is fully depleted, it can take up to four hours to
fully recharge a battery (if the mobile computer is off and longer
if the mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
Start
For Windows CE 5.0 devices, view battery status by tapping
Start
Verify that other batteries charge properly. If so, replace the
faulty battery.
Detach and re-attach the CAM to the mobile computer, ensuring
it is firmly connected.
Re-attach mobile computer to CAM and retransmit.
See the System Administrator.
Perform setup as described in the MC909X Integrator Guide.
Ensure that Microsoft ActiveSync 4.1 or greater is installed on
the host computer.
Possible Cause
Re-attach mobile computer to MSR and reswipe the card.
See the System Administrator.
Ensure the MSR application is installed on the mobile
computer.
Ensure the MSR application is configured correctly.
Maintenance & Troubleshooting 7 - 11
Solution
> > tab >
Settings System Power
> >
Settings Control Panel
Solution
icon.
> icon.
Power