Troubleshooting - HP D7171A - NetServer - LPr Installation Manual

Troubleshooting

Check the following list of troubleshooting suggestions if you have
problems installing or using the HP NetRAID-4M controller and the
SCSI devices attached to it:
Does the HP NetRAID-4M BIOS banner (similar to the
following) appear during bootup?
HP NetRAID-4M> Adaptec HP NetRAID-4M BIOS
<Date>
HP NetRAID-4M> (c) Copyright 2000 Adaptec,
Inc.
If the banner appears, it indicates that the system recognizes
the HP NetRAID-4M as part of the hardware configuration. If
it does not appear, check the following:
– Is the HP NetRAID-4M properly seated in a bus master PCI
expansion slot? Refer to your computer documentation for
the slot location, or try another PCI slot.
– Is the HP NetRAID-4M daughter card securely fastened to
the HP NetRAID-4M?
– Does your computer's CMOS setup require you to enable
PCI bus parameters (see your computer documentation)? If
so, run the CMOS Setup program and assign the parameters
— typically IRQ, Enable PCI Slot, and Enable Bus Master.
– Does the motherboard meet the minimum requirements
listed on page 1-4? If not, contact Hewlett-Packard for a
motherboard firmware upgrade.
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