Chapter 6 - Greetings; Manage Your Default Greeting; Activate Your Extended Absence Greeting - Toshiba IP EDGE User Manual

Greetings
Manage your
Default Greeting
Activate your
Extended Absence
Greeting
IPedge UG 11/11
Messaging offers a variety of greeting options for your mailbox. Below is a list of
the different greeting options and their intended purpose.
Default Greeting – The default greeting is the principal greeting for your
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mailbox. Once recorded, it is played each time a call is sent to your mailbox.
Extended Absence Greeting – The extended absence greeting is used
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when you are away from the office for an extended period of time; for instance
a business trip or vacation. Because it is separate from your Default
Greeting, you can simply deactivate it and reactivate your Default greeting
without re-recording.
Busy Greeting – Depending on how your telephone extension is configured,
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the busy greeting can be used for when calls arrive at your mailbox, either
because the auto attendant dialed your extension and received a busy signal,
or if your extension is programmed with a busy forward to voice mail. You can
record a custom greeting advising callers that you are on the phone and you
will return their call promptly. If you are not busy on the phone, callers will
receive your Default Greeting.
Custom Greetings – Each mailbox can have up to nine custom greetings.
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Custom greetings can be used for special advisements to callers for which
you don't want to rerecord your default greeting or use an extended absence
greeting. For example, you may use a custom greeting to advise callers that
you are not in the office due to weather conditions, or to give callers other
special instructions.
When you access your mailbox for the first time you will be asked to record a
personal greeting. You have the option of changing this greeting at any time.
1. Call the voice messaging system and select 3 2 1 from the subscriber's
menu to change your default greeting. Press any key when you are done
recording.
2. To listen to the greeting you have recorded press 2, to record the greeting
press 3.
You can set up your extended absence greeting which will replace your default
greeting when activated.
1. Call the voice messaging system and select 3 2 2 from the subscriber's
menu to access your extended absence greeting. The system will advise you
whether your Extended Absence Greeting is activated or deactivated.
2. If an Extended Absence greeting has already been recorded, you can press 1
to activate the greeting.
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