Brother ADS-1100W User Manual page 201

Troubleshooting
Error Message Cause
Card Jam 



There is a card in the The Top Cover was opened while a
card slot. plastic card was inserted into the
machine.
Do not insert card A plastic card was inserted while the Top
Cover was open.
Unusable Device An unusable device is inserted in the
USB port.
Unusable USB Device An unsupported USB device is inserted
in the USB direct interface.
Hub is Unusable A hub or USB flash memory drive with a
hub is inserted in the USB direct
interface.
Too Many Files on Your machine cannot save to a USB
USB flash memory drive if it contains too many
files.
The machine was turned on while a
plastic card was inserted into the
machine.
The Card Slot Guide is not adjusted to
fit the width of the plastic card.
Plastic Card Mode was not set.
The card is unacceptable for the
machine.
Action
Clear the card jam (see Card Jam on page 193)
and then do the following:
 Make sure that any plastic card is not left in the
Card Slot.
 Adjust the Card Slot Guide to fit the width of the
plastic card before inserting the card into the
machine.
Set Plastic Card Mode. See one of the

following:
• Change Scan Settings (ControlCenter4)
®
(Windows ) on page 65
• Change Scan Settings (ControlCenter2)
(Macintosh) on page 84
• Change Scan to PC Settings (Windows
on page 141
• Change Scan to PC Settings (Macintosh)
on page 147
 Load the acceptable card for the machine. See
Acceptable Document on page 28.
Close the Top Cover. Do not open the Top Cover
while a plastic card is inserted into the Card Slot.
Clear the card jam (see Card Jam on page 193).
Do not insert a plastic card into the Card Slot while
the Top Cover is open.
Disconnect the device. Turn the machine off and
then on.
Remove the unsupported USB device, such as a
mouse or mobile device that does not support
USB flash memory drive mode, from the USB
direct interface.
Remove the unsupported device, such as a USB
hub or USB flash memory drive with a hub, from
the USB direct interface.
Remove the USB flash memory drive, press
. Delete unused files or folders from the
Brother folder of the USB flash memory drive and
then try again.
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