Jx40 Related - Fujitsu PRIMEQUEST 2000 Series Message Reference

MMB Messages
Corrective action:
Please exchange the cable of FBU.
Severity:
Warning
297F0505
BBU on RAID controller: requires reconditioning; please initiate recalibration
Meaning:
The reconditioning of the battery is necessary.
Corrective action:
1. Please do the recalibration. Please do not interrupt the charge by reboot and shutdown.
2. When the problem is not canceled, it is necessary to exchange the FBU.
3. When the problem is not canceled, please gather the survey material because a detailed investigation is
necessary for that and contact the repair chat channel.
Severity:
Warning
297F0506
BBU on RAID controller: retention test failed
Meaning:
It failed in the retention test of the battery.
Corrective action:
Please recovery according to the error message. When the problem is not canceled, please gather the
survey material because a detailed investigation is necessary for that and contact the repair chat channel.
Severity:
Warning
297F0507
BBU on RAID controller: communication error
Meaning:
The communication error with FBU occurred.
Corrective action:
1. Please confirm that data cable and power cable of FBU are correctly connected with RAID controller.
2. Please confirm that latest firmware version of the RAID are installed.
3. When the problem is not canceled, it is necessary to exchange the FBU.
4. When the problem is not canceled, please gather the survey material because a detailed investigation is
necessary for that and contact the repair chat channel.
Severity:
Warning

2.1.19 JX40 Related

The messages related to the JX40 are listed below.
E76F02XX
Physical disk #n SMART error model=%m (predictive failure)
Meaning:
The HDD error was detected by self-diagnosis.
XX is the HDD number.
Corrective action:
Replace the HDD.
Severity:
Warning
E76F03XX
Physical disk #n failed model=%m (PCIBox#n-Slot#n-Port#n, Cascade #)
Meaning:
The HDD error was detected.
C122-E178-02EN
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