Repairs; User Support; Homepage - Brother SV-100B User Manual

Repairs

Before requesting any repairs, confirm with the sections "When this message
appears" or "Is this a device failure?"
If the problem is not solved, note the following items and contact the store where this unit was
purchased or the Brother Call Center.
• Serial Number
• Firmware Version
• Symptoms
• Conditions when Occurred (What operations were being executed, etc.)
• Frequency (Frequently occurs/Occurs sometimes, etc.)
Confirm the serial number and firmware version according to "Confirming the firmware
version" on page 85.

User Support

Confirm that the purchased store and date are listed. Read the warranty and the
warranty provisions carefully and store in a secure location.
Contact the store where this unit was purchased or the following "Brother Call
Center" if there are any unclear points or questions regarding any after-sales
service.
Brother Call Center
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
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