Intramail; Forwarding A List Of Message Simplified; Group Ring Overflow Follows Master Mailbox Type; Guest Mailbox Enhancements - NEC DS2000 Release Notes

IntraMail

Forwarding A List Of Message Simplified
Group Ring Overflow Follows Master Mailbox Type

Guest Mailbox Enhancements

Mailbox Active Option Changed

Master and Routing Mailbox Programming Simplified
ICM + #*#* + Password (372000) + HOLD + 8005 + HOLD .
EXTENSION (Master Mailbox number 600-607 or 700-707)
MAILBOX TYPE (1 = Call Routing, 2 = Announcement, 3 = Subscriber, 4 = Directory Dialing,
0 = Undefined) [Subscriber]
DS2000 Release Notes
When a subscriber forwards a list of messages, they automatically listen to the next message in the
list once forwarding completes. In prior software versions, they would always return to the top of
the message list. This required the subscriber to listen to the messages that had already been for-
warded before being allowed to forward the next message in the list.
When setting up Group Ring Overflow, an unanswered Automated Attendant Unscreened Transfer
(UTRF) will route to the Master Mailbox. If the Master Mailbox is a Subscriber Mailbox, the caller
can leave a message. If it is an Call Routing, Announcement, or Directory Dialing Mailbox, the
caller can use whatever options are programmed for that mailbox.
You can set up a Guest Mailbox by activating the Subscriber Mailbox at any uninstalled extension.
In 1808-Mailbox Type, set up the mailbox as Personal ( 1 ) or Group ( 2 ). A Screened Transfer
(TRF) or Unscreened Transfer (UTRF) from the Automated Attendant goes directly to the Sub-
scriber Mailbox, even though there is no extension installed.
Software version 03.20.07 enhances this type of Guest Mailbox as follows:
● An Intercom call to the uninstalled extension goes directly to the Subscriber Mailbox.
● A transferred call to the uninstalled extension also goes directly to the Subscriber Mailbox.
Note that if the transferring extension leaves a message before hanging up, the system will record
two separate messages. One message will be from the transferring extension; the other from the
transferred caller. Each message has the correct Caller ID assigned.
To accommodate the new Group Mailbox feature, program 1808-Mailbox Active is changed to
1808-Mailbox Type. The new entries are Personal (1), Group (2), or None (0). To deactivate a
mailbox in current software, enter 0.

Master Mailboxes

All Master Mailboxes are enabled by default in software version 03.20.07. In addition, the
8005-Mailbox Active prompt is moved down in the programming hierarchy to simply data entry.
See the following chart.
8005 - Master Mailbox Options Program Entry
(Entry Range) [Default Setting]
For Call Routing Mailboxes (Type 1)
MAILBOX ACTIVE (Yes/No) [Yes]
DIAL ACTION TABLE (1-16) [1]
SCRN TRF TIMEOUT (0-255 seconds) [15]
DS2000 03.20.07 Release Notes
Enhanced Features in 03.20.07
19 ◆ 03.20.07