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Problem
GPS
Charging
Waterproofing
performance
Accessories
Troubleshooting
The product cannot receive a GPS
signal.
Signals from the GPS are hard to
receive or are interrupted.
The product does not charge even
when it is placed in the cradle.
Charging stops frequently.
The charge error screen is
displayed.
The product and the cradle
become hot while charging.
Can I use the product when
swimming?
The inside of the glass becomes
cloudy.
Acquiring optional products.
Solution
Go to a location outside with no obstructions overhead.
The product cannot receive GPS signals indoors. Also, if
there are any obstacles partially blocking the sky, such as
tall buildings and mountain sides, distance
measurements may not be accurate.
Even when a signal is being received, it may be
interrupted depending on the running environment.
Make sure to wear the product on the outside of your arm.
Make sure the product is seated correctly in the cradle.
Clean the contact points on the product and the cradle.
See "Caring for your product" on page 86.
A problem may have occurred if you still cannot charge
your product after cleaning the contact points and
seating the product correctly in the cradle. Stop charging
the product immediately and contact Epson.
Charge in an environment where the surrounding
temperature is 41 to 95°F (5 to 35°C).
There may be a malfunction. Stop using the product
immediately and contact Epson support.
This product is water resistant at 5 barometric pressures (5
ATM) and can be used when swimming. Do not press the
buttons while in the water. GPS signals cannot be
received under water. Do not swim while wearing the
optional heart rate chest strap.
Condensation may occur in the product due to
differences in temperature between the product and the
air. Temporary condensation does not have any effect on
the product. You can continue to use the product in this
condition. If the condensation remains for a long time,
water may have entered the product. Contact Epson
support.
The AC adapter and heart rate chest strap are available as
options.
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