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Problem
Heart Rate Monitor
Communication
Web application
If you cannot solve the problem even after trying the points above, contact Epson support.
See "Where to get help" on page 96.
Troubleshooting
The heart rate monitor is not
working correctly.
The product is not recognized
correctly when it is connected to a
computer.
When communicating with a
computer, an error screen is
displayed and communication
stops.
Solution
Check the following items.
Make sure you are wearing the heart rate chest strap
O
correctly.
See "Wearing the heart rate chest strap" on page 63.
Check that he heart rate chest strap been registered
O
to the device.
See "Pairing the heart rate chest strap" on page 64.
Make sure the HR option set to ON.
O
See "Enabling heart rate monitoring" on page 65.
Try resetting the heart rate chest strap. To reset the
O
heart rate chest strap, place the battery in the battery
compartment so that the negative side is facing up,
and leave it for three seconds.
Replace the battery.
O
See "Replacing the heart rate chest strap battery" on
page 68.
Perform a system reset for the product.
O
See "Resetting the product" on page 93.
Check the connection for the computer and the cradle.
Clean the contact points on the product and the cradle.
See "Caring for your product" on page 86.
Perform a system reset.
See "Resetting the product" on page 93.
Do not move the product and the cradle during
communication. Avoid communicating data under
environments where static electricity can be easily
generated. If the same error occurs, reconnect the cradle
to start the communication again.
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